Delivered Korea Reviews 421

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers had a great experience with this company, consistently praising the convenience and reliability of their buying and shipping services. Customers appreciate the variety of shipping options, including cheaper alternatives for those willing to wait, and the excellent packaging that ensures items arrive safely and in perfect condition. Many highlight the consolidation option as a significant money-saver for international buyers, making it easy to combine multiple purchases into a single shipment. The user-friendly website and responsive customer support are frequently mentioned, contributing to a smooth and efficient overall experience. However, some customers also noted that shipping prices can be unexpectedly high, especially for certain items, and expressed dissatisfaction with the customer service response times and lack of assistance with damaged products or seller issues. There were also concerns about additional costs for services like package consolidation or domestic shipping, and a lack of clear communication regarding tax duties.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the ease of use and speed of... See more

Service

Users describe positive interactions with service, highlighting its ease of use and efficiency, especially... See more

Product

Customers had positive experiences with product, finding it a reliable source for Korean merchandise and... See more

Price

Customers consistently note ambiguous experiences with price, with many expressing frustration over high... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The buying service is convenient and reliable. They do respond fairly quickly to buy requests. I do like the fact they have multiple options for delivery so you can choose a cheaper one if you don’t... See more

Rated 5 out of 5 stars

Delivered Korea is what I use for my k-addy proxy. They provide reliable storage and shipping services! I like the variety of shipping company options too (FedEx, UPS, EMS, etc.). One of my favorite f... See more

Rated 5 out of 5 stars

First time ordering from South Korea using DeliveredKorea. The shipping selection offered is very cheap along with various attractive promos, allowing shipping cost to be very low. The website is also... See more

Rated 5 out of 5 stars

Staff are extremely friendly and helpful when emailed to ask to buy certain items or just asking questions in general. The service is easy to use and there's always some sort of promotion going on whi... See more


Company details

  1. Freight Forwarding Service
  2. Logistics Service

Written by the company

Delivered team is dedicated to helping international shoppers to buy products from South Korea quickly and conveniently.


Contact info

4.0

Great

TrustScore 4 out of 5

421 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(421)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Their service is a need

Their service is a need! I am glad that I can get the Korean products I want from wherever I want especially open markets like bunjang. The steps and fees are also clearly explained. I will continue using their service.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

I recently used this proxy shopping…

I recently used this proxy shopping service, and I am beyond impressed! The process was incredibly smooth from start to finish. Their website is user-friendly, making it easy to place orders, and their customer support team was responsive and helpful throughout. They handled everything efficiently, from purchasing the items to shipping them securely to me. The packaging was excellent, and everything arrived in perfect condition. What truly stands out is their reliability and transparency—they kept me updated at every step. If you need a trustworthy and hassle-free proxy shopping experience, this service is the way to go. Five stars! ⭐⭐⭐⭐⭐

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

The Best Korea-to-Global Shipping Experience

I’ve used Delivered Korea multiple times now, and I’m genuinely impressed every single time. From the moment my package arrives at their warehouse to the day it’s in my hands, the entire process is smooth, transparent, and fast.

Their website, delivered.co.kr, is incredibly user-friendly, and managing shipments is simple thanks to their clean dashboard and real-time tracking. I especially appreciate the consolidation feature, which helps save significantly on shipping costs — a huge plus for international buyers.

Customer service is also outstanding. They respond quickly, are professional, and go above and beyond to solve any issue or answer questions clearly.

Whether you're shopping from Korean websites or using their personal shopper service, Delivered Korea is reliable and efficient. Packages are always packed carefully, and I’ve never had a single item damaged or lost.

Highly recommended for anyone who wants a stress-free experience buying and shipping from Korea!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fair rates, good service

Fair rates. Responsive team too. Haven't had anything negative to share and ai have been using their services for a good year or so

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and thoughtful staff!

I had an amazing experience with Delivered Korea! Their customer service team was incredibly friendly and helpful, especially when my Bunjang seller canceled the sale due to a misunderstanding. They guided me through the situation and made the entire process much smoother ;^;
And when my package arrived, it was carefully packed and well-protected, showing great attention to detail.

I’m very satisfied with the service and would definitely use Delivered Korea again!

Thank you for everything 💕, it's so nice to have my dream items home with such wonderful staff ✨

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went smooth

Everything went smooth. From ordering products I wanted from Korean websites to shipping and delivering to my country. Delivery is super fast. Shipped on Thursday 5.6. and I got my order today on the 10th of June. The delivery company processed the order during the weekend as well.
The only thing that is a little off putting is the fees and tax that you pay, its very pricey Id say. But I am very satisfied with the whole process although I was a little sceptical in the beginning.
I highly recommend if you want something from Korea and they dont ship to your country :)

June 10, 2025
Rated 5 out of 5 stars

Highly Recommend Delivered Korea

I used their “We Buy” service and it was a very easy process. Shipping was handled quickly and everything went well. Their partnership with Bunjang is also very nice, as that made it easier to purchase items from Bunjang. I will definitely use Delivered Korea again next time I want to purchase Korean products.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY HERE

DO NOT BUY HERE. They sell multiple items that they don’t have in stock. Extremely unprofessional and messy business with terrible customer support. Please take your money elsewhere.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Great experience all round. The 'purchase for me' option was easy to navigate. The consolidation workflow was easy to understand.
The postage rates were reasonable and handling time was fast.
The staff repackaged my items carefully in an economical box that provided adequate protection.
The only things that could be improved was the time between me submitting the order and when the actual purchase took place.
And also not being able to purchase multiple items from the same shop in the same order, had to make separate orders for each and wasnt able to take advantage of free shipping on the smaller items.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is reliable and quick…

Customer service is reliable and quick to answer any questions! It’s also my first time using their we buy service and it was efficient and quick! Have yet to ship my items as I’m waiting on few more but love the efficiency and communication! The website is super easy to navigate too!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

I've great experiences with DK

I've great experiences with DK, I'm on my 15th shipped package shipped with them and the only small complain I have is the photo service, I wish it'd be a bit better but other than that everything is great and they're always so attentive to everything!

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

First and last purchase with them

This was my first time working with DeliveredKorea and will probably be my last. Firstly everything went smooth I was buying the products, any questions I had they were really quickly to reply and after I asked for consolidation and shipment and it was done very fast. The problem happened when the package got stuck and customs. This is an almost 700€ package and there was missing paperwork which I asked DeliveredKorea for and for the first time they actually took quite a while to reply and did not provide the paperwork I asked for. I am being asked proof of payment but the payment platform they use does not provide a receipt after you paid which is the document I need. Long story short, the package will be returned to them, I will not be able to ship it again since I would have to pay for shipping again and it would once again get stuck in customs and I do not have enough documentation because DeliveredKorea does not provide. So basically DeliveredKorea will get to keep all my items and money and I will lose 700€. DO NOT RECOMMEND AT ALL BE CAREFUL

March 7, 2025
Unprompted review

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