Delivered Korea Reviews 421

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers had a great experience with this company, consistently praising the convenience and reliability of their buying and shipping services. Customers appreciate the variety of shipping options, including cheaper alternatives for those willing to wait, and the excellent packaging that ensures items arrive safely and in perfect condition. Many highlight the consolidation option as a significant money-saver for international buyers, making it easy to combine multiple purchases into a single shipment. The user-friendly website and responsive customer support are frequently mentioned, contributing to a smooth and efficient overall experience. However, some customers also noted that shipping prices can be unexpectedly high, especially for certain items, and expressed dissatisfaction with the customer service response times and lack of assistance with damaged products or seller issues. There were also concerns about additional costs for services like package consolidation or domestic shipping, and a lack of clear communication regarding tax duties.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the ease of use and speed of... See more

Service

Users describe positive interactions with service, highlighting its ease of use and efficiency, especially... See more

Product

Customers had positive experiences with product, finding it a reliable source for Korean merchandise and... See more

Price

Customers consistently note ambiguous experiences with price, with many expressing frustration over high... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The buying service is convenient and reliable. They do respond fairly quickly to buy requests. I do like the fact they have multiple options for delivery so you can choose a cheaper one if you don’t... See more

Rated 5 out of 5 stars

Delivered Korea is what I use for my k-addy proxy. They provide reliable storage and shipping services! I like the variety of shipping company options too (FedEx, UPS, EMS, etc.). One of my favorite f... See more

Rated 5 out of 5 stars

First time ordering from South Korea using DeliveredKorea. The shipping selection offered is very cheap along with various attractive promos, allowing shipping cost to be very low. The website is also... See more

Rated 5 out of 5 stars

Staff are extremely friendly and helpful when emailed to ask to buy certain items or just asking questions in general. The service is easy to use and there's always some sort of promotion going on whi... See more


Company details

  1. Freight Forwarding Service
  2. Logistics Service

Written by the company

Delivered team is dedicated to helping international shoppers to buy products from South Korea quickly and conveniently.


Contact info

4.0

Great

TrustScore 4 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(421)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

my experience so far is pretty good

my experience so far is pretty good. I feel like maybe they could do better with photo request service cause I've seen some warehouses send pics of items upon arrival. other than that I'm satisfied with their service so far. checked shipping prices. they are reasonable too.

February 17, 2025
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good, but we're only at the purchasing/storing stage. I'll update the review once my items have been consolidated and shipped.

February 9, 2025
Unprompted review
Rated 2 out of 5 stars

No concern over loyal customers

I have been using Delivered Korea's service for three years without an issue so I was surprised when they recently decided not to warn Spanish customers that the option to ship via K-packet was no longer available and also decided not to honor packages that had been requested to ship before the cutout date (that they didn't announce) with even a discount or coupon code. This meant my package containing two flat items that could easily be shipped as a standard letter ended up only with shipping options that started at $25. A "sorry we didn't give you the positive response you were expecting" e-mail is all I received in exchange of years of being a loyal customer. Quite disappointing, to say the least.

February 3, 2025
Unprompted review
Delivered Korea logo

Reply from Delivered Korea

Dear customer,

We strive to provide all possible shipping options to our customers to the fullest extent. However, please understand that shipping options may vary depending on the circumstances with the carrier. We apologize if we were unable to meet your expectations.

Please feel free to reach out to the Delivered Support Team if you need further assistance. Thank you!

Rated 5 out of 5 stars

Amazing proxy service for delivery and buying

What a great proxy service, allowing to get amazing Korean products delivered anywhere with ease. Collaboration with Bunjang makes it even better. Thank you for a fast and great value service.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend to everyone I know

I have a great experience with Delivered Korea. I have been using their service for a little over a year now. Everytime I email customer service for help, I always get a quick reply. They also packed all my items very well for international shipping. If you want to buy anything online from South Korea, I recommend using their service!

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered Korea is a great service

I have used Delivered Korea for a couple of years and have been very happy with my experiences. I have mainly used the service where they buy items from different Korean websites and ship them to me since I live in the U.S. and can't buy directly. Their customer support communication has been good and I have received my packages quickly and they were packed well.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Can only recommend!

I’ve been using delivered Korea for about 2 years now and I’m very happy with their services! All of my packages have arrived quickly and very safely. I love how easy it is to buy products from bunjang through them. Customer service has also always been very quick and kind in their responses.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable & Easy to Use!

I’ve been using Delivered Korea for almost 3yrs now and recommend it to all my friends. The new interface is so easy to use and different shipping options are great! Customer service team is super helpful and respond in a timely manner

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Delivered Korea is very user friendly and they work very quickly. If any questions and/or issues come up, they're also quick to respond. I've been using their service for over 2 years now and all 30 or so packages have arrived safely and error-free due to their mindful and careful packaging. It can be a bit nerve wracking to start looking into and using forwarding services, but DK makes it super easy. I highly recommend them!

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use and convenient!

I really recommend Delivered Korea to everyone who wants to experience shopping in Korea. The website is very intuitive and easy to use. I also love the cute animations. Everything is processed surprisingly quickly as well. Everytime I receive a parcel, the itemes arrive safely.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend

I've been using Delivered Korea for close to 2 years now and can only recommend. Easy to use, if there is anything unclear, the support staff responds quickly, prices are better than of competition and free storage longer.
The only minus I have found so far is the proxy service that needs to be submitted for each item separately instead of one order from one shop, thus some value-based benefits might be missed, however the price of all combined is still lower than of other proxies.
Can only recommend.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. I've used them to consolidate my parcels its costs about 3 buck per parcel to consolidate. The consolidation takes a few days but the items are packed nicely together then shipped out. There lots of bubble wrap and my merch comes nicely. No issues so far. Saves shipping cost vs direct shipping from weverse

December 2, 2024
Rated 5 out of 5 stars

10/10 the best

10/10 thank you for your great service, fast delivery, easy payment and best customer service.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

easy to use

easy to use. packages come packed nicely with tracking. no issues so far. overall good service. company is responsive as well. Used them to consolidate and repack my packages and was fast and packaged nicely

December 20, 2024

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