Delivered Korea Reviews 421

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers had a great experience with this company, consistently praising the convenience and reliability of their buying and shipping services. Customers appreciate the variety of shipping options, including cheaper alternatives for those willing to wait, and the excellent packaging that ensures items arrive safely and in perfect condition. Many highlight the consolidation option as a significant money-saver for international buyers, making it easy to combine multiple purchases into a single shipment. The user-friendly website and responsive customer support are frequently mentioned, contributing to a smooth and efficient overall experience. However, some customers also noted that shipping prices can be unexpectedly high, especially for certain items, and expressed dissatisfaction with the customer service response times and lack of assistance with damaged products or seller issues. There were also concerns about additional costs for services like package consolidation or domestic shipping, and a lack of clear communication regarding tax duties.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the ease of use and speed of... See more

Service

Users describe positive interactions with service, highlighting its ease of use and efficiency, especially... See more

Product

Customers had positive experiences with product, finding it a reliable source for Korean merchandise and... See more

Price

Customers consistently note ambiguous experiences with price, with many expressing frustration over high... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The buying service is convenient and reliable. They do respond fairly quickly to buy requests. I do like the fact they have multiple options for delivery so you can choose a cheaper one if you don’t... See more

Rated 5 out of 5 stars

Delivered Korea is what I use for my k-addy proxy. They provide reliable storage and shipping services! I like the variety of shipping company options too (FedEx, UPS, EMS, etc.). One of my favorite f... See more

Rated 5 out of 5 stars

First time ordering from South Korea using DeliveredKorea. The shipping selection offered is very cheap along with various attractive promos, allowing shipping cost to be very low. The website is also... See more

Rated 5 out of 5 stars

Staff are extremely friendly and helpful when emailed to ask to buy certain items or just asking questions in general. The service is easy to use and there's always some sort of promotion going on whi... See more


Company details

  1. Freight Forwarding Service
  2. Logistics Service

Written by the company

Delivered team is dedicated to helping international shoppers to buy products from South Korea quickly and conveniently.


Contact info

4.0

Great

TrustScore 4 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(421)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 Service

Easy to use and great communication when I need help with something. My parcals always come well packaged with no damages to my items.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, have been using them for around a year and was able to get everything quickly and in good in good condition. Some things are definitely on the pricier side, but overall good service.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable

Very reliable, very professional! Always ready to help with any request! The shipping is super fast and communication is always quick! I'm very satisfied and i HIGHLY recommend it!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

ive used their inclusion only service…

ive used their inclusion only service for the first time and its such a game changer. my package came relatively fast and the inclusions were packaged safely + in good condition, would recommend!

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

I love this kaddy!

I love this kaddy!!
It is very easy to use, they explain everything and keep you informed of your orders. I will definitely continue using it for my purchases, 10/10 ✨

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

I've been enjoying browsing for different items recently and I really appreciate their quick response to emails and different questions I've asked them, they also have a good customer service and quick refunds

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, the response time has improved greatly in the last couple of months. Easy to use, easy to get an overview of your orders even if there are many.

January 5, 2025
Unprompted review
Rated 3 out of 5 stars

Communication Is slow

Communication DEFINITELY needs work!
I put in a photo request to check the contents of my package to make sure it's the right product and nothing. I'm trying to figure out if I need to pay for it now or wait until I ship it out. NO ANSWER.

UPDATE: They got back to me!

Have yet to ship anything out from them though. Hopefully it's smooth!

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

The best shipping service in Korea!

Very reliable, very professional! Always ready to help with any request! The shipping is super fast and communication is always quick! I'm very satisfied and i HIGHLY recommend it!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Delivered Korea is a fast, efficient way for me to get merchandise from Korea! Their web interface is very user friendly, especially with their recent update, and their customer service was very communicative with me. I've used a lot of their services and I highly recommend!

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Totally recommend

Staff were very responsive when I reached out with a question about shipping. Very seamless and easy process to buy. Shipping to Canada was super quick as well.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

My favorite korean address

10/10 I’ve been using this website for over a year and they’re amazing! The help you if there’s any problem and let you know if your package arrived in a bad shape so you can repackage it. It’s very easy to use and I love it! I always recommend it to friends💖

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect ! Been using their services for years and never had a problem !

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing as always

As always, thank you to everyone who packages and ships out my parcels at Delivered Korea. My requests are always fulfilled and any questions are answered, never had a problem and continuously use them to buy things from Weverse and then ship to the UK.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

We buy terrible service

Terrible service, they have repeatedly cancelled the "we buy" service on me even though I check the box and pay extra to have the purchase made as soon as possible because the pre-order deadline is almost up, it takes 2 to 3 days to make the purchase and they clearly never managed to buy the product, the first time they responded when the deadline had already ended, and the second time I paid right at the moment they sent me the quote, there was still time to be able to make the purchase but they did not immediately buy the product, since there were only a couple of hours left until the deadline, they sent me an email two days later, saying that the purchase could no longer be made and that they would return the product to me (let's hope so, since I have seen many reviews where they say that they never returned their money)

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

it is great

it is great! it is so easy to report all incoming parcels to the free korean address warehouse. everything is neat and easy to see what the status of my parcels are.

December 12, 2024
Unprompted review

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