Delivered Korea Reviews 421

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers had a great experience with this company, consistently praising the convenience and reliability of their buying and shipping services. Customers appreciate the variety of shipping options, including cheaper alternatives for those willing to wait, and the excellent packaging that ensures items arrive safely and in perfect condition. Many highlight the consolidation option as a significant money-saver for international buyers, making it easy to combine multiple purchases into a single shipment. The user-friendly website and responsive customer support are frequently mentioned, contributing to a smooth and efficient overall experience. However, some customers also noted that shipping prices can be unexpectedly high, especially for certain items, and expressed dissatisfaction with the customer service response times and lack of assistance with damaged products or seller issues. There were also concerns about additional costs for services like package consolidation or domestic shipping, and a lack of clear communication regarding tax duties.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the ease of use and speed of... See more

Service

Users describe positive interactions with service, highlighting its ease of use and efficiency, especially... See more

Product

Customers had positive experiences with product, finding it a reliable source for Korean merchandise and... See more

Price

Customers consistently note ambiguous experiences with price, with many expressing frustration over high... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The buying service is convenient and reliable. They do respond fairly quickly to buy requests. I do like the fact they have multiple options for delivery so you can choose a cheaper one if you don’t... See more

Rated 5 out of 5 stars

Delivered Korea is what I use for my k-addy proxy. They provide reliable storage and shipping services! I like the variety of shipping company options too (FedEx, UPS, EMS, etc.). One of my favorite f... See more

Rated 5 out of 5 stars

First time ordering from South Korea using DeliveredKorea. The shipping selection offered is very cheap along with various attractive promos, allowing shipping cost to be very low. The website is also... See more

Rated 5 out of 5 stars

Staff are extremely friendly and helpful when emailed to ask to buy certain items or just asking questions in general. The service is easy to use and there's always some sort of promotion going on whi... See more


Company details

  1. Freight Forwarding Service
  2. Logistics Service

Written by the company

Delivered team is dedicated to helping international shoppers to buy products from South Korea quickly and conveniently.


Contact info

4.0

Great

TrustScore 4 out of 5

421 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(421)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are the best proxy I have ever…

They are the best proxy I have ever used, and I have used many proxies worldwide. It was my first time using Bunjang, and I encountered a seller who was dishonest about the product's condition. The seller also refused to take a return, although they did not describe the condition of the product in the post. I was quite upset and was ready to take a loss. However, Delivered Korea still was able to cancel the order for this reason and agreed to process a refund. I really appreciate their service and would recommend them to anybody.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping and good service

This is my first time using delivered Korea service, and I am definitely going to use it again. It was cost efficient as well. Everything was well packaged and arrived safely. Big thanks, for super fast consolidation and packaging everything safely.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I’ve shipped 8 packages with them so far, the consolidation process was done quickly, and the package shipped the day after requested. The items are always well packaged and I have not received anything damaged.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

10/10!

10/10!! Absolutely love their service!! I’ve shipped over 4 packages and had over 50 packages consolidated with delivered Korea! They know how to pack a box and get you the best shipping rates!! Their customer service is great too!!

September 27, 2024
Unprompted review
Rated 4 out of 5 stars

I've been using Delivered Korea's…

I've been using Delivered Korea's services for about 2 months and have had a positive experience with them. I love the 'we buy' option which allows international customers the opportunity to purchase from sites that can only be accessed if living in Korea. The payment and shipping options are easy to use.

September 25, 2024
Rated 4 out of 5 stars

One of the best based on my own experiences

I have been using Delivered Korea's services for almost 3 years now and have had nothing but a positive experience with them. I love that they have the 'we buy' option which allows international customers the opportunity to purchase from sites that can only be accessed if living in Korea. Prior to using their proxy forwarding service I had used another another which gave me nothing but problems and was often very costly especially the shipping. I am so glad I moved to Delivered Korea.

October 16, 2024
Unprompted review
Rated 4 out of 5 stars

Easy Korean warehouse

I've been using Delivered Korea for 5 months and so far I'm satisfied with their services.
Strengths: it's easy to use it, the website is intuitive and there are many tutorials you can follow; the process can be really fast when it comes to inform when packages arrive, consolidation and shipping; custom service is good, sometimes it can take a while (especially after weekends and holidays) but they always answer to emails; shipping cost is competitive and I would say even lower than other warehouses.
Weaknesses: you cannot know the product's condition or if the package has actually arrived unless you pay for a photo; "We buy" orders sometimes are slow, also you can't buy more than 1 product (you can choose the quantity for that product only) even if it's from the same store; free storage period is shorter than other warehouses.
However, I only recommended it when you buy a lot of products. There is a $3 fee for each package, even for poly bags (which I find too much for bag), so I think it can be quite expensive sometimes.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic K-Addy!

Delivered Korea is a fantastic K-addy/proxy and I am so happy to have found them. They make ordering from multiple stores and combining those orders a breeze. Even when I need extra help, they always answer emails swiftly with and with care. Will continue to use!

October 5, 2024
Unprompted review
Rated 4 out of 5 stars

Good

A streamlined method to buying products off of Korean sites like Bunjang. The process is not too complicated. I choose extra bubble wrap padding for the delivery, so whenever I get my packages, they have been packed well and securely. Two things I would say is that I wish when using their 'we buy orders' method, there's a way to get a little more involved in the process of communicating with a seller, and also to input a custom price for a listing we want when we're only interested in purchasing one item in the picture (instead of going through the refund process). The fee is also on the pricy side, so when you buy multiple items, it can really add up.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

I could give them 10 stars if i could

I could give them 10 stars if i could!
Fast response and good prices, this maybe my 3rd time using their site and i’m not planning to use any other sites from now on 👍🏻👍🏻

September 17, 2024
Unprompted review
Rated 4 out of 5 stars

They're great when it comes to the…

They're great when it comes to the receiving of the package, they'll usually inform quickly when it arrives. The photo feature is also pretty nice. The package consolidation is good, although the type of cardboard used should be improved in order for the item inside to arrive more safely. That would be my only complaint, the rest is amazing!!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

the best

highly recommend them at first it was tricky to use their web but they give u tutorials on how to use, it became simple i use it almost all the time when I can’t find a item in my area, best kaddy out there!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

items were delivered quickly

items were delivered quickly . The box was even wrapped with additional tape to ensure water proof. Delivery was also very fast with tracking. Easy to use

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

The best Korean forwarding service

I've been using Delivered Korea for some time now. I love that DK always put such great care into packing my items. Every time I open a DK package, the first thing I notice is how everything is so well packed, and this recent package is no exception. My packages never arrive damaged and they always arrive on time. I'm 100% a very happy customer! I'll definitely keep using Delivered Korea as my main Korean forwarding service.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

A must have service for Korean shopping because it saves money!

I have used Delivered Korea for a while now, and I am very satisfied with the service I've received. I've shipped 11 big packages to myself with their help.
I've used the Bunjang service, We Buy & Ship, and of course, the forwarding service. Never had any problems. It costs $3 each for incoming packages, and I think that is a fair price. I used to use an overpriced proxy buyer but switching to DK has saved me so much money just by allowing me to use their address.
Also, the way they package your items when you choose to consolidate is top notch. Very secure - they make sure to use the smallest box that will safely fit all the items, so the shipping cost is as low as it can be. I always use FedEx!
My only criticisms are that the We Buy & Shop service needs to go back to being able to buy more than 1 item at a time. It makes it more expensive than it needs to be. Also the Bunjang service is $5 per item. That's really expensive.
But besides those two things, it's an excellent service and I recommend it to everyone. Don't shop without a Korean address!

September 28, 2024
Unprompted review

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