While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... See more

Rated 3 out of 5 stars

Seems like a good service although I am yet to order, keeps saying shops are closed i know my local premier is open but it says closed, theres a store i really want to order from but it keeps saying c... See more

Company replied

Rated 5 out of 5 stars

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... See more

Rated 5 out of 5 stars

Dropped before delivery time. I didn’t hear my door but the delivery man waited. So polite a pleasure to deal with. I forgot my PIN number and he was so helpful. Will deffo buy from here again. Much c... See more

Company details

  1. Grocery Delivery Service
  2. Alcohol Store
  3. Asian Grocery Store
  4. Delivery Service
  5. Shipping Company
  6. Tobacco Shop

Written by the company

We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?


Contact info

3.9

Great

TrustScore 4 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

So far yet I have not received my…

So far yet I have not received my order. The time just keeps updating 😡

June 11, 2022
Unprompted review
Delivery Drop logo

Reply from Delivery Drop

Looking at your order it was delivered within 60 minutes, which is the time store had given. If there is any other issue please contact our support, who would be happy to serve you.

Rated 3 out of 5 stars

The ordering of goods wasn't live so…

The ordering of goods wasn't live so they rang me with substitutions..the delivery took longer than expected and delivery fee was high. I wouldn't use again unless I had a voucher. Go puff is better value

May 17, 2022
Delivery Drop logo

Reply from Delivery Drop

Hi
As a independent store operator, we have over 450 stores on our platform. Every store has their own inventory and in some cases products maybe substituted by the stores. Store stocks can be up to 2000 items compared to other apps. We run deliveries throughout the city so delivery times can be up to 45 minutes in some cases.

Rated 1 out of 5 stars

DO NOT USE THIS APP!

Absolute joke! My first ever Order and most of my order never arrived! Was told they were out of stock and then when I finally got the chance to speak to a customer advisor they offered me £1 refund from a £20 order?! I hate naming people but JULIE the customer advisor was trying to say I get what I am given and began to lie about things! DO NOT USE THIS APP!

May 15, 2022
Delivery Drop logo

Reply from Delivery Drop

Hi
Sorry to hear of your experience. We have looked into this and your order was on the spend £20 get £15 discount. You were only charged £4 after a further refund of £1. We understand the items received are of more value than than charged as a gesture of goodwill.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look