Del Oro Casino and Sportsbook Reviews 

295
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the wide selection of games and providers, noting engaging options. Reviewers consistently highlight the excellent, responsive customer support, often available 24/7. People also appreciate the fast and easy deposit and withdrawal processes, along with diverse payment methods. However, some customers noted significant issues, particularly with withdrawals, reporting accounts blocked, funds frozen after winning, and verification difficulties. A few others felt games were unfair or broken, with balances disappearing quickly or spins not registering. Additionally, some reviewers found customer service unhelpful or automated, failing to resolve problems.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with some reviewers praising fast deposits and... See more

Product

Customers had ambiguous experiences with the product, with many praising the casino and its wide variety of... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing dissatisfaction. Some... See more

Website

Clients share ambiguous opinions on the website, with some praising it as the best online casino with a great... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the casino for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hey there, I’ve enjoyed the site so much I have not seen any other sites like Del Oro casino. Great games and with a wide selection of games and live action. I appreciate the support team when I eve... See more

Rated 5 out of 5 stars

I can highly recommend one of the best casinos online I have played at. Easy deposits, fast withdrawals and a 24/7 chatsupport. Add a staggering amount of games, deposit bonuses and even no deposit bo... See more

Rated 5 out of 5 stars

Im new to this casino, but it feels very clean and smooth, lots of games from different providers. Good deposit and withdrawal methods to chose from. Support staff very good and fast to reply. Hope to... See more

Rated 5 out of 5 stars

I love del oro casino as they have awesome customer support services and their gaming offers as well as game selection are amazing and always are so quick and easy to play. I thank them for always giv... See more


Company details

  1. Online Casino or Bookmaker
  2. Betting Agency
  3. Casino

Written by the company

Del Oro Casino and Sportsbook at DelOroCasino.com is a 100% legit and legal online casino and sportsbook. We are committed to providing our users with the best possible online gaming experience while maintaining a high level of security and trustworthiness. You will feel safe at our DelOroCasino.com. Through our bonus integrity and customer service, we will prove why our platform is the best. We believe that everyone should have the opportunity to enjoy themselves while feeling confident that their personal information is safe. In addition to creating a fantastic gaming environment, we are also dedicated to giving back to the community. In the future, we plan on donating to charities worldwide, as we believe in the importance of making a positive impact on the world. Join us on this exciting journey and discover the joys of online gaming in a safe and trustworthy environment. Alongside our large bonuses, Del Oro Casino and Sportsbook has features that no other online casino has. The first feature allows you to become an automatic agent by sending your bets to your friends. At Del Oro Casino and Sportsbook, when you send a bet and a person plays that bet, you make a percent of their losses. Another cool feature at Del Oro Casino and Sportsbook is that we will have a live store where you can win real prizes such as beautiful jewelry that will be verified by a jeweler. I hope everyone has an amazing time gambling at Del Oro Casino and Sportsbook on DelOroCasino.com and you can always reach out at support@delorocasino.com.


Contact info

3.6

Average

TrustScore 3.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(295)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the biggest scammers under the sun

the biggest scammers under the sun, when I collected winnings on my account in 5 months and my profit was + 5000, next all winnings from free spins will not come out more than x30 stake, no game pays more, they write to me that it is not luck and random. other casino pays much more and here p9nad40 games and max win x30, these are scammers, I want to report them to court but I don't know where, run away from them because they are rags

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

I am VIP player there

I am VIP player there. This is the worst casino so far. I sent them an e-mail with some problems. I sent it 4.02.2025! I didnt received answer. I also sent some reminds mails but it doesnt work. Live help is a joke. They didnt helped me at all. They said, that they cant help me becouse this is a different contact channel. Today they blocked my chat so I cant contact with they. Sorry but any casino which I am playing with doesnt treat like shitt like Del Oro. I will never recommend this site again. I hope they will lost they license and I will help that for sure.

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

If you are doing your first session here most probably you are going to get a good play time but just dare to make a withdrawal and you'll see how bad it gets. This casino lies about having high RTP and they don't adjust it but in the same time you can find Deloro's representatives entering forums pretending to be a player that loves this casino but they got caught by Casinomeister and got exposed. Don't play here, to hell with those scammers

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

Careful you need verify yourself it say 24-48 hour. after 72 hour verified my account when i lost my all winnings

hy guys the casino and support is totaly scam
support say 24 hour a verify im waiting 3 days not happened. so i was win here some but all lost

61 dollar deposit win 1200 dollar
then next day i keep 800 dollar winning
after I play 1 hour I lost all and say a casino then 5 min your account verified. I say what im waiting then when i lost all my money say verified . then support want give me 20 dollar compensation for? beacuse i lost all

yes i lost all beacuse i need wait verify more 72 hour
so dont play here in this casino guys

January 19, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM CASINO

This casino is dangerous. Be aware of the fact that they have a very aggresive approach towards players. I had an account at delorocasino.com and i asked for it to be closed due to gambling issues. They entered full scale trying to convince me to set a deposit limit instead. Anyways after asking for more then 27! times they finally agreed to close my account. The worst thing of it is the fact that i came in the temptation to ask for an account reopening and they agreed despite the fact that i told them i had gambling problems. They encouraged me (Allison Caster) to create a new account and send my documents over for verification. When i asked them if i will get trouble since i allready had an account at their site she said literarily ' Don't worry we know how to handle this'. They don't care about the players or responsible gaming, they care only about money. I finally started a case against them and their sistercasino heatscasino.com at the Anjouan Gaming commision. I advice every single player who reads this review to make copies of the chatconversation as i did also so that you have evidence about their manipulating and lying tactics and you have a strong case against them. I will post an update once the gaming commision finishes this case.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Don't fall for this scam

Don't fall for this scam!
look at their positive reviews, all of them 1 review per user, all fake and bought reviews!
nothing close to an online casino!
save your money

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

Be ware

The loyalty its so bad don't wait for 15% what they advise in everywhere. If you got 2% you are lucky as new player. Maybe u got 10% after yoy lost 10.000$ so this dream should stop for new player with this casino.
I was having good wining when i try withdrawal there is not this option they will never show you this , after i find out i need verification after maybe 6 deposit. Process of verification 48h that they are sure you play your wining. And thats happend once i play my wining they send me your account veificated. I go to chat ask them any option to process wining before verification no they want really play your wining. For this 2 reason i give them 1 star or even 0

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Shady experience on Deloro


I’m writing this review to warn potential players about the deeply frustrating experience I’ve had with this casino. Since Friday, I’ve been battling to withdraw my winnings, only to face endless roadblocks and unresponsive support. Despite providing all requested documentation promptly—documents that have always been accepted at other licensed casinos—my verification has gone nowhere. Instead of assisting me, their team has left me waiting indefinitely, with no clear updates or explanations.

Even worse, after reaching out multiple times on live chat and their platform’s chat, I was completely blocked. I was never rude or disrespectful, only expressing my desperation and financial struggles, and yet they chose to silence me rather than help. This complete disregard for a customer’s legitimate request has shattered my trust in this casino entirely.

All I want is my rightful winnings. I feel sad, desperate, and honestly robbed by this experience. I won these funds legitimately, and every attempt to get support has only resulted in more delays, blocks, and silence from their team. This review will remain here until I see the money I have fairly won.

Potential players, take my warning seriously—don’t risk your time, money, and trust with this casino.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Not UK Licenced

Just to let UK players know that this casino is NOT UK registered,it is registered in Curacao. Be very careful if depositing here.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t

Its so Fake pls no One should sign into this Casino u will Not have fun its just Bad how terrible this Site is.

October 8, 2024
Unprompted review
Rated 2 out of 5 stars

Stay Away!!

they have instant withdrawal, but rarely you will win. The casino has only dead and rigged spins. 99% of bonus pay only when it is the lowest bet. Like 0.10 cents or smth. But never never pay on anything else.
I lost more than 3k in 2 days with nothing in return crazy.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

States fast verifcation and fast…

States fast verifcation and fast ”instant” withdrawal.

Verifcation still not done.
Also no tools to limit your deposits or bets, they want you to deposit and lose it without restrict your limits etc.

This gasino has like 3 table games and limited to max bet 100 euros.

Not playing here again and told them 5 times to shut down my account and they kept stalling it.

A big joke for being 2024.

Dont play here!

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

I won a bonus game at a slot but the…

I won a bonus game at a slot but the winnings were never added to my account. When i asked about it, they simply say that it happens now and then and they would ask te slot operator. No money still!!!

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

Dont try here

1. Low rtp every day
2. I lost 5000€ this weeks and nothing for profit
3. Limits for withdrawal. Only 1000€ per day
4. Only 4-5 good providers

July 28, 2024
Unprompted review

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