Hey there, I’ve enjoyed the site so much I have not seen any other sites like Del Oro casino. Great games and with a wide selection of games and live action. I appreciate the support team when I eve... See more
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I can highly recommend one of the best casinos online I have played at. Easy deposits, fast withdrawals and a 24/7 chatsupport. Add a staggering amount of games, deposit bonuses and even no deposit bo... See more
Im new to this casino, but it feels very clean and smooth, lots of games from different providers. Good deposit and withdrawal methods to chose from. Support staff very good and fast to reply. Hope to... See more
I love del oro casino as they have awesome customer support services and their gaming offers as well as game selection are amazing and always are so quick and easy to play. I thank them for always giv... See more
Company details
Written by the company
Del Oro Casino and Sportsbook at DelOroCasino.com is a 100% legit and legal online casino and sportsbook. We are committed to providing our users with the best possible online gaming experience while maintaining a high level of security and trustworthiness. You will feel safe at our DelOroCasino.com. Through our bonus integrity and customer service, we will prove why our platform is the best. We believe that everyone should have the opportunity to enjoy themselves while feeling confident that their personal information is safe. In addition to creating a fantastic gaming environment, we are also dedicated to giving back to the community. In the future, we plan on donating to charities worldwide, as we believe in the importance of making a positive impact on the world. Join us on this exciting journey and discover the joys of online gaming in a safe and trustworthy environment. Alongside our large bonuses, Del Oro Casino and Sportsbook has features that no other online casino has. The first feature allows you to become an automatic agent by sending your bets to your friends. At Del Oro Casino and Sportsbook, when you send a bet and a person plays that bet, you make a percent of their losses. Another cool feature at Del Oro Casino and Sportsbook is that we will have a live store where you can win real prizes such as beautiful jewelry that will be verified by a jeweler. I hope everyone has an amazing time gambling at Del Oro Casino and Sportsbook on DelOroCasino.com and you can always reach out at support@delorocasino.com.
Contact info
United States
- support@delorocasino.com
- delorocasino.com
3.6
Average
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Perfect...
It is no exaggeration to say that this is one of the best online casinos I have ever played at. Fantastic selection of games, clear platform, super nice support girls ready to help 24/7 and most importantly, a luxury win. With a relatively low stake, I got very lucky and won over €7,000 - the verification of my account was very fast and the first part of the withdrawal has already landed in my crypto wallet. So Deloro, thanks again, and I wish you the most satisfied and growing fan and client base.
May 26, 2024
Wanted to share the great experience I…
Wanted to share the great experience I had with Del Oro Casino. I am happy with the game selection, customer service, and experienced the instant withdraw process. Quickly moved to the top of regulars I will be visiting.
April 21, 2024
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Kristine,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you're happy with our game selection, customer service, and the instant withdrawal process. Ensuring that our players have a seamless and enjoyable experience is our top priority, and we're delighted that you've had such a positive experience with us.
It's fantastic to hear that we've quickly become one of your top choices, and we look forward to welcoming you back as one of our regulars. If there's anything else we can do to enhance your experience further or if you have any suggestions, please don't hesitate to let us know.
Thank you for choosing us as your preferred casino. We look forward to providing you with more great experiences and top-notch service in the future!
Kind regards,
Del Oro Casino and Sportsbook
Awesome casino
Awesome casino, i should have found this casino sooner, bonuses are great, support is awesome, cash out and verification are fast, super fast, highly recommended casino
April 20, 2024
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Curtis,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you're enjoying your experience at our casino. Providing great bonuses, excellent customer support, and fast cashouts and verification processes are priorities for us, and we're glad to hear that our efforts are appreciated.
If there's anything else we can do to enhance your experience further or if you have any suggestions, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to provide the best possible gaming experience for our players.
Thank you for choosing us as your preferred casino. We look forward to providing you with more exciting games and great service in the future!
Kind regards,
Del Oro Casino and Sportsbook
Mass Spam advertising via text for…
Mass Spam advertising via text for there services advertising to under age people.
Reporting to police.
April 11, 2024
Unprompted review
Absolut Rip off!!
Absolut Rip off!!! No chance of any good wins only deposit over deposit!!! Be aware from this side and safe your money!!
February 10, 2024
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Chris H,
We're truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns with us. We understand how frustrating it can be to feel like you're not seeing the returns you had hoped for.
At Del Oro Casino and Sportsbook, we strive to provide a fair and enjoyable experience for all our users. We take feedback like yours seriously and use it to continually improve our services.
If you have any specific issues or questions regarding your account or gameplay, please don't hesitate to reach out to our customer support team. We're here to assist you in any way we can and address any concerns you may have.
Thank you for bringing this matter to our attention. Your feedback helps us ensure that we're meeting the needs and expectations of our valued customers.
Kind regards,
Del Oro Casino and Sportsbook Team
I lost $5,000 in the beginning and it…
I lost $5,000 in the beginning and it was fine
Later, when he was about to win back, he said I had violated the rules.
1500usd was immediately confiscated.
Please stay away from this website
February 1, 2024
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear hru,
We appreciate your feedback and are committed to transparency in our operations. After a comprehensive review of your account, our sportsbook monitoring team observed that certain activities, specifically arbitrage and value betting, were being employed. Please be aware that engaging in such practices is against our established rules.
At Del Oro Casino and Sportsbook, we prioritize fair play and maintain a strict policy to ensure a level playing field for all users. We kindly remind our community to familiarize themselves with our terms and conditions to guarantee a positive and enjoyable gaming experience.
If you have any further inquiries or concerns, please do not hesitate to reach out to our customer support team, and we will be more than happy to assist you.
Best regards,
Del Oro Casino and Sportsbook Team
@delorocasino have now blocked my…
@delorocasino have now blocked my account, refusing to pay my 1,296 usdt.
They made mention of Stake, Roobet and BC.game as references to their partners whom I have had account with, of which also I have violated their terms..
It is funny to note that non of those 3 bookies ever blocked my account nor owed me a penny. I still maintain an active account with all of them.. They never stated that I violated their terms, they only limited my stake when I started winning..
To show the length Deloro would go to steal your money, they turned the table around stating that I'm the one owing them instead, according to them, my withdrawal exceeded my deposits.
I have been on this bookie for more than 1 year, and they choose the right time to strike me when I have made a substantial amount of deposits.
NOTE:They had once reduced my limit, and when I complained, they increased it to the maximum LEVEL and apologized...
They made me trust them Untill they showed me their true scamming intentions..
This is nothing but a SCAM COMPANY.. Do not ever trust any of their customer care that pretend to be sweet and friendly, they are all liars and pretenders.
January 26, 2024
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Anona Jude,
We appreciate your engagement with our sportsbook and value your feedback. However, we feel the need to address some concerns regarding your betting patterns and remind you of our Terms of Use.
While we certainly welcome users to win and celebrate their successes on our platform, it is crucial to maintain fair and responsible gaming practices. We want to clarify that we provide competitive lines for our users, and we take pride in having many winners daily.
However, we have observed a consistent and targeted focus on exploiting shifting lines in your betting activity. Such a pattern, when identified, goes against the principles of fair play and healthy competition that we aim to uphold. We must emphasize that intentionally targeting shifting lines with the sole purpose of taking advantage of them is not in line with our Terms of Use.
Our platform's terms explicitly prohibit this type of betting behavior, as it undermines the integrity of our sportsbook. We have a responsibility to ensure a fair and enjoyable experience for all users, and consistently exploiting shifting lines disrupts this balance.
It has come to our attention that you have previously faced similar complaints with other sportsbooks for similar betting practices. We take these matters seriously, and it is crucial to understand that such patterns are not conducive to maintaining a positive gaming environment.
Your comparison to a marketplace scenario involving a sick and healthy goat is appreciated, but it's essential to note that our platform does not condone exploiting perceived weaknesses in our lines to gain an unfair advantage.
We do not accuse you of hacking our platform or manipulating game outcomes. However, we expect our users to engage in fair and lawful betting practices. If you have concerns about the strength of our lines, we encourage you to bring them to our attention so that we can address them appropriately.
Our commitment is to provide a fair, secure, and enjoyable gaming experience for all users. We request your cooperation in adhering to our Terms of Use to maintain the integrity of our sportsbook.
Thank you for your understanding and cooperation.
Sincerely,
Del Oro Casino and Sportsbook Team
Best so far, great site for Sports
Played in a lot of sites, this one stands out as one of the best. Excellent support, great customer service, lot of live betting options, lightning fast payouts (Was processed to my neteller account in 1 minute)
They have good bonuses and reward loyalty. If you like sports, i highly recommend Del Oro, excellent.
January 16, 2024
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Julio,
Thank you for taking the time to share your positive experience with Del Oro! We are thrilled to hear that you consider our site to be one of the best for sports betting. It's fantastic that you found our support and customer service to be excellent; providing top-notch assistance is a key priority for us.
We're pleased that you enjoyed our diverse range of live betting options, and we take pride in our lightning-fast payouts. It's great to hear that the withdrawal to your Neteller account was processed in just one minute – efficiency is crucial for us, and we're delighted it made a positive impact on your experience.
At Del Oro, we strive to provide enticing bonuses and reward loyalty, and we're glad you've noticed and appreciated these aspects of our platform.
Thank you for the recommendation, and we look forward to continuing to offer you an excellent sports betting experience. If you have any further feedback or suggestions, feel free to share them with us.
Best regards,
Del Oro Casino and Sportsbook Team
Cheapest casino ever
Cheapest casino ever. You have to deposit a lot to get your welcome bonus, you only get 30 fs even If I had to deposit 700 euro I get back 53 euro back as welcome offer and nothing else. All the 5 star reviews here are fake
January 6, 2024
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Customer,
Thank you for sharing your recent experience with our bonus offerings. We appreciate your feedback, and we want to highlight the positive aspects of the benefits you received.
Earning 55 euros on your 700 euro deposit is indeed a great outcome, especially considering that this bonus is provided regardless of whether you win or lose. We also have a 5% cashback offer with no wager requirement, which is part of our commitment to ongoing rewards for our players.
In addition to the bonus you received, we want to remind you that we also offered you a special 10% deposit match on every single deposit. This provides you with added value and enhances your gaming experience each time you choose to deposit with us.
We understand the importance of transparency in our promotional offerings, and we're pleased to have the opportunity to clarify the benefits you've received. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to our customer support team.
Thank you for choosing us as your gaming destination, and we look forward to providing you with continued enjoyment and rewards.
Best regards,
Del Oro Casino and Sportsbook Team
Leveled up the game at Del Oro
Leveled up the game at Del Oro! Hit a nice win, and the money hit my account so fast, I had to do a double-take. This casino's speed got me feeling like a high roller.
December 21, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Ravindu,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a fantastic time at Del Oro and that you enjoyed a nice win.
It's wonderful to know that our casino's efficiency in processing your winnings left such a positive impression. We strive to provide a seamless and enjoyable experience for all our patrons, and your feedback reinforces that we are on the right track.
We truly appreciate your kind words and are delighted to have you as part of our gaming community. If you ever have any further feedback or suggestions, please do not hesitate to reach out. We are here to ensure your time with us remains enjoyable and memorable.
Congratulations on your win, and we look forward to welcoming you back for more exciting moments at Del Oro!
Best regards,
Del Oro Casino and Sportsbook Team
Account blocking
I had proceedings on my account and without any warning or notification, my live chat button disappeared, I wrote a request to the mail, where I am still ignored. I had about $2,000 left on my balance, I can't get it. I had a lot more deposits than withdrawals and I was just blocked, at least give me my deposit
December 30, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Dmitry,
We appreciate your communication and want to address your concerns regarding your account proceedings. After a thorough investigation, it has come to our attention that your account has been subject to necessary actions due to a breach of our terms of use.
Your engagement in betting on weak lines and participating in arbitrage activities violates our established policies and compromises the integrity of our platform. As a result, your access to our sportsbook has been suspended.
We understand that you had funds remaining in your account, and we acknowledge your request to retrieve them. Please be assured that we take such matters seriously, and our team is actively reviewing the specifics of your case.
In the meantime, we appreciate your patience as we work through this process. If you have any further questions or require additional information, we encourage you to reach out to our support team. We are here to provide clarity and assistance within the boundaries of our terms of use.
Thank you for your understanding.
Best regards,
The Del Oro Casino and Sportsbook Team
They don't give away the winnings
player503856
I made 8 bets on the site delorocasino.com . I ended up winning $660. I wanted to withdraw my winnings, but I couldn't. I wrote to support and the entire $660 winnings were withdrawn from my account and only the deposit was allowed to be withdrawn.
To use the site delorocasino.com It's just useless. Either you lose your money, or you win, but you don't get your money. This is just an absurd scam!!!
December 24, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Admir,
We regret to inform you of an unfortunate incident involving a breach of our terms of use, specifically related to betting arbitrage and value betting.
As explicitly outlined in our terms of use, and in alignment with industry standards upheld by sportsbooks worldwide, both arbitrage betting and value betting are strictly prohibited within our sportsbook.
Our seasoned sportsbook team, boasting over 20 years of experience in managing some of the largest sportsbooks globally, took notice of the violation and consequently adjusted your betting limits to preclude further wagers.
While we appreciate the diverse global community of satisfied bettors we serve, it is imperative to emphasize our firm stance against arbitrage betting, in adherence to our established terms of use.
We trust that you comprehend the gravity of this situation. Should you seek further clarification or have additional inquiries concerning the breach of our sportsbook's terms of use, we encourage you to reach out to our support team at support@delorocasino.com.
Best regards,
Del Oro Casino and Sportsbook Team
Exceptional!!
Del Oro Casino and Sportsbook offers a gaming experience that truly stands out above others, thanks to its exceptional customer support, enticing bonuses, and an extraordinarily high Return to Player (RTP). The customer support team is not only professional but also remarkably friendly and knowledgeable, ensuring a seamless and enjoyable gaming experience. The array of generous bonuses, including a welcoming offer that boosts your bankroll, adds substantial value to the gameplay, keeping the excitement fresh with ongoing promotions and loyalty rewards. Highly Recommend 10/10!!
December 1, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Alfredo,
We want to thank you for this kind 5 star review as we really appreciate all the words of kindness. We take the user experience very serious and are very glad that you have enjoyed it thus far! Please let our 24/7 customer support team know if you need anything.
Thank you,
Del Oro Casino and Sportsbook
Best casino ever
Best casino ever, the team is so nice and I won so much!
December 1, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Leetal,
We want to thank you for this kind 5 star review as we really appreciate all the words of kindness. We take the user experience very serious and are very glad that you have enjoyed it thus far! Please let our 24/7 customer support team know if you need anything.
Thank you,
Del Oro Casino and Sportsbook
Great time playing on Del Oro Casino
Great time playing on Del Oro Casino. Simple registration and generous deposit bonuses. Would highly recommend.
December 1, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear Ali,
Thank you so much for taking the time to share your positive experience at Del Oro Casino and Sportsbook! We're thrilled to hear that you enjoyed your time with us. It's always a pleasure to receive such kind words about our establishment. We strive to create a welcoming and enjoyable atmosphere for all our guests, and it's incredibly rewarding to know that we've succeeded in making your visit memorable. Our team works hard to provide top-notch service and a diverse range of entertainment options, and we're delighted that you found everything to your satisfaction. Whether you were exploring our casino games, engaging with our sportsbook offerings, or enjoying the overall ambiance, we're grateful that you chose Del Oro for your entertainment experience. Your positive feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your support and look forward to welcoming you back for another enjoyable visit. Once again, thank you for your kind words, and we hope to have the pleasure of serving you again soon.
Best regards,
Del Oro Casino and Sportsbook Management
Great casino
Great casino, love the website, very good user experience with good support if I need help with anything.
November 30, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Dear David,
We want to thank you for this kind 5 star review as we really appreciate all the words of kindness. We take the user experience very serious and are very glad that you have enjoyed it thus far! Please let our 24/7 customer support team know if you need anything.
Thank you,
Del Oro Casino and Sportsbook
Del Oro Casino and Sportsbook has truly…
Del Oro Casino and Sportsbook has truly raised the bar in the online gaming industry. The user-friendly interface, coupled with a vast array of games and sports, ensures a delightful experience for players of all preferences. The platform's commitment to swift payouts and secure transactions adds an extra layer of trust. Del Oro has become my preferred destination for its reliability and commitment to a top-notch gaming experience.
November 29, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Hey Mitch,
We want to thank you for this kind 5 star review as we really appreciate all the words of kindness. We take the user experience very serious and are very glad that you have enjoyed it thus far! Please let our 24/7 customer support team know if you need anything.
Thank you,
Del Oro Casino and Sportsbook
Very nice welcome bonus!
Very nice welcome bonus!
Nice interface and good support !
November 29, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Hey Vasco,
We want to thank you for this kind 5 star review as we really appreciate all the words of kindness. We take the user experience very serious and are very glad that you have enjoyed it thus far! Please let our 24/7 customer support team know if you need anything.
Thank you,
Del Oro Casino and Sportsbook
Very good website
Very good website, very easy to deposit and withdrawl
November 28, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Hey Jaid,
We want to thank you for this kind 5 star review as we really appreciate all the words of kindness. We take the user experience very serious and are very glad that you have enjoyed it thus far! Please let our 24/7 customer support team know if you need anything.
Thank you,
Del Oro Casino and Sportsbook
Del Oro Casino
Very easy to use , the customer support is available 24/7 in case you have any questions about the casino itself
November 23, 2023
Unprompted review
Reply from Del Oro Casino and Sportsbook
Hey Adriano,
We want to thank you for this kind 5 star review as we really appreciate all the words of kindness. We take the user experience very serious and are very glad that you have enjoyed it thus far! Please let our 24/7 customer support team know if you need anything.
Thank you,
Del Oro Casino and Sportsbook
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