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DGP Energy  Reviews 

1,536
•
TrustScore 4.5 out of 5

4.7

Energy Supplier
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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Many people enthusiastically highlight the exceptionally helpful and knowledgeable support team, explaining that interactions are always professional, polite, and reassuring. Reviewers consistently emphasize that competitive energy pricing combined with straightforward, transparent renewal procedures makes them extremely satisfied long-term clients. However, some people mentioned that sales calls can occasionally feel a bit too frequent or aggressive when discussing upcoming contract renewals. Consumers also noted that securing the absolute best rates sometimes requires additional patience and persistence, because initial offers might not always reflect the lowest possible prices right away.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting competitive rates and great quotes... See more

Service

Reviewers highlight positive aspects of service, consistently noting a hassle-free and straightforward... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting a strong consensus of satisfaction... See more

Staff

Reviewers consistently report satisfaction with the helpful and polite staff members. Consumers frequently... See more

Subscription

People report positive experiences with subscription and contract renewals. Consumers appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just renewed with DGP for another two years...very helpful and a seamless transition, all at competitive rates. Very understanding and clear Renewals Team member, who went above and beyond for us... See more

Rated 5 out of 5 stars

Have dealt with DGP for 5 years and find their staff very knowledgeable and helpful. Their administration is also very good with monthly invoices arrive via email on the correct day. We have recently... See more

Rated 5 out of 5 stars

It was an overall good experience with DGP. They gave us the good quotes for the electricity. Especially guy named Ibrahim was really helpful throughout the switch as British Gas (previous supplier) w... See more

Rated 5 out of 5 stars

Thank you very much. I have to say that I have been very impressed with your customer service since I took on the role of treasurer for this charity account earlier in 2025. You have shown a hig... See more

Company details

  1. Energy Supplier

About DGP Energy

Written by the company

Delta Gas and Power Ltd

We guarantee that we can reduce your energy bill.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,536)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

good value

I got new contract price frozen for an other years fixed contract thank you very much. And again new contract price for December 2025 till December 2027

October 20, 2025
Unprompted review
Rated 2 out of 5 stars

Ok but are very active in pursuing a contract.

We had a poor experience when we first started using this company and were determined not to renew with them again, even if it cost us more.

When renewal time came, their prices weren’t very competitive, so we decided to go with another company. However, I then received numerous calls encouraging me to renew, and suddenly they were able to offer much better rates. We reluctantly agreed to stay because the savings were significant.

During the renewal process, I felt pressured to leave a positive Google and Trustpilot review, which didn’t sit right with me — and that’s why I’m writing this honest one instead.

In summary, they can be quite aggressive in pursuing renewals and don’t always offer their best prices upfront. In the past, I’ve also struggled to communicate clearly with some call center representatives.

The choice is yours, but based on my experience, I’d advise comparing prices carefully and being prepared for persistent sales follow-ups.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

The Metering Team were very helpful in giving advice and resolving our situation. We are delighted with the service and everything is working efficiently. Thank you.

September 26, 2025
Unprompted review

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