Delux Deco Ltd Reviews 235

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are extremely happy with the product quality, describing their sofas as superb, comfortable, and well-crafted, with premium and durable materials. The staff is consistently praised for being fantastic, helpful, friendly, and knowledgeable, providing excellent guidance and support throughout the purchasing process. Reviewers also highlight the efficient delivery service, noting that items arrived within the advised timescales, with professional and careful delivery teams. However, some customers mentioned that the delivery time could be a downside, with some orders taking longer than expected. Additionally, a few people noted issues with packaging being destroyed during unpacking, despite the product arriving in perfect condition.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent quality and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the professionalism and friendliness... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent craftsmanship and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came in originally for a regular sofa but honestly couldn't resist at least checking out the home cinema seats. So comfortable and with a drink cooler, built-in ipad, and even a wine glass holder fo... See more

Company replied

Rated 5 out of 5 stars

Delux Deco have been amazing from start to finish. The sales process was very efficient and Colin was so patient and accomodating it was great. Our refurb timeline was slghtly delayed but the communic... See more

Company replied

Rated 5 out of 5 stars

East to order, WhatsApp video call on selected sofas. Advised on firmness, which is spot on. Did have a small issue because of a typo but everything went smoothly. Delivery men get 5 * also, very pati... See more

Company replied

Rated 5 out of 5 stars

Fantastic and helpful staff. Showroom was good to visit to see the items before we made the purchase and great selection of fabrics - staff very friendly and helpful with colour options and dimension... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Cinema Installation
  4. Living Room Furniture Store
  5. Movie Theater
  6. Sofa Store

Written by the company

The home of contemporary and modern, designer sofas, showcasing our diverse range of luxury modular and sectional options thoughtfully tailored to complement your room's layout, color palette, and textures, catering to a wide array of tastes and styles. Our products are exclusively crafted on-demand, straight from the factory, ensuring discounts of up to 60%. By cutting out intermediaries and embracing online trade, we operate efficiently, allowing us to provide genuine luxury at affordable prices. Compare our specifications and delight in superior build quality, plush fills, exquisite top-grain leathers, and sumptuous, durable fabric finishes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Lovely quality sofas

Lovely quality sofas

December 18, 2024
Delux Deco Ltd logo

Reply from Delux Deco Ltd

Thank you for your kind review! We're so pleased to hear you're happy with the quality of your sofas.

Wishing you a Happy New Year and all the best for 2025! 🎉

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

Excellent products backed by a brilliant service…

Excellent products backed by a brilliant service. Install team were very careful and experienced. No hesitation in recommending to our commercial and residential customers.

December 18, 2024
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Reply from Delux Deco Ltd

Thank you for your wonderful review! We're thrilled to hear you were pleased with our products and service. Our team takes great pride in ensuring a seamless experience. We truly appreciate your recommendation. Wishing you happy holidays! 🌟

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

Great experience

Quality sofa received on time by superb delivery guys. Was a little nervous as we bought remotely via video call but couldn’t be more pleased with it.

December 18, 2024
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Reply from Delux Deco Ltd

Thank you for your kind review! We're delighted to hear you love your sofa and had a great experience with our team. It’s wonderful to know our video call service worked well for you. Wishing you happy holidays! 🎄

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

Great company, fantastic product

Great company to deal with. Very professional. We were kept well informed of the progress of the order. We ordered modular leather sofas which were imported from Italy. It took 5 months to make them. But well worth the wait. They are simply gorgeous and extremely well made. As good as branded, possibly better. Once they arrived, the sofas were delivered and installed professionally. Do not hesitate to deal with this company. Thanks Ranvir.

December 18, 2024
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Reply from Delux Deco Ltd

Thank you for your wonderful review! We're so pleased to hear you love your modular leather sofas and had a positive experience with our team. Your kind words mean a lot to us. Wishing you happy holidays and many cozy moments with your new sofas! 🎄

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

Amazing

Great quality sofa. Delivery team were fantastic. And the new sofa is so comfortable

December 11, 2024
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Reply from Delux Deco Ltd

Thank you for your lovely review! We’re delighted to hear you’re enjoying your comfortable new sofa and had a great experience with our delivery team. Wishing you happy holidays and cozy times ahead! 🎄

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

lovely sofa I am really happy

lovely sofa I am really happy, extremely comfortable

December 12, 2024
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Reply from Delux Deco Ltd

Thank you for your kind words! We’re thrilled to hear you’re happy with your lovely, comfortable sofa. Wishing you a wonderful Christmas and a happy New Year filled with comfort and joy! 🎄✨

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

Excellent design and service

Excellent design and service, delivery on track, good value for mo

December 10, 2024
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Reply from Delux Deco Ltd

Thank you for your great review! We’re so pleased to hear you enjoyed our design, service, and timely delivery. Wishing you a fantastic Christmas and a joyful New Year! 🎄✨

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

Bought large cinema room sofas

Bought large cinema room sofas. Extensive range of products in showroom and very knowledgeable and helpful staff who understood the various options and specs. Delivery from China was exactly in line with timescales stated (10-13 weeks) and the service delivered and set up to room. Very impressive service and products are high quality. Would highly recommend!

December 3, 2024
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Reply from Delux Deco Ltd

Thank you for your wonderful review! We're thrilled you love your cinema room sofas and had a great experience with our team. Enjoy your new setup, and we appreciate your recommendation! 😊

Best regards,
DeluxDeco Team

Rated 5 out of 5 stars

The guidance from the owner brothers of…

The guidance from the owner brothers of Deluxe Deco. They were honest, professional and attentive.
Oh yes I did purchase a 6-8 seater modular sofa.

August 17, 2024
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Reply from Delux Deco Ltd

Thank you for your kind words! We're delighted you appreciated our guidance and professionalism. It was a pleasure assisting you! 😊

Best regards,
The Delux Deco Team

Rated 5 out of 5 stars

Great experience with Delux Deco on the…

Great experience with Delux Deco on the purchase of my new cinema seats. From initial videos on WhatsApp to a visit of their showroom. Every thing was brilliant. Ran was always on hand if I needed to ask any questions. And to top it off the seats are brilliant.

November 25, 2024
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Reply from Delux Deco Ltd

Thank you so much for your fantastic review!
We're thrilled to hear you had such a great experience, from the WhatsApp videos to your showroom visit. It’s wonderful to know you love your new cinema seats.
Ran and the team are always here if you need anything in the future. Enjoy your seats and happy relaxing! 😊

Warm regards,
The Delux Deco Team

Rated 5 out of 5 stars

A stand out company

I wanted to write a review as this is a stand out company.
I visited the Windsor show room, which I would highly recommend as seeing the seats in their bespoke environment really helped me make my choice. The salesman was knowledgeable and I felt he was sincere in advising me rather than just pushing for a sale. I ordered six Universal Ultimate 3 cinema seats and accessories and a deal was put together. Shipping took a little longer than expected but Natasha was brilliant at providing me the information I needed. The delivery team were exemplary. The seats are now in place, they ooze quality and showcase the room.
Purchasing from Delux Deco was a trouble free and pleasant experience.

July 8, 2024
Unprompted review
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Reply from Delux Deco Ltd

Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was so positive, from your visit to our Windsor showroom to the delivery of your Universal Ultimate 3 cinema seats.

It's great to know that our showroom helped you make the right choice and that our team, especially Natasha and the delivery crew, made the process seamless for you. We pride ourselves on offering knowledgeable and sincere advice, so we're delighted that came across during your visit.

We're sorry for the slight delay in shipping but are glad we could keep you informed throughout. It’s fantastic to hear that the seats have found their place and are elevating your space with their quality and design.

Thank you for choosing Delux Deco—we hope you enjoy many incredible moments in your new setup! If you ever need anything else, don’t hesitate to reach out.

Warm regards,
The Delux Deco Team

Rated 5 out of 5 stars

Worth a visit

Lovely showroom which gave a good selection of the wonderful sofas and chairs on display.
I was treated very kindly and found the experience of visiting Delux Decor pleasurable.

August 7, 2024
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Reply from Delux Deco Ltd

Dear Mr. Binckes,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed our showroom and found our selection and service to your liking.

We look forward to welcoming you again in the future!

Best regards,
The Delux Deco Team

Rated 5 out of 5 stars

Very helpful and knowledgeable staff at…

Very helpful and knowledgeable staff at the sales room and good delivery service to our home.

November 14, 2024
Delux Deco Ltd logo

Reply from Delux Deco Ltd

Thank you for your fantastic 5-star review! We're thrilled to hear that our staff's helpfulness and expertise made your experience enjoyable, and that the delivery service met your expectations.

We truly appreciate your kind words and hope you enjoy your new purchase. We look forward to assisting you again in the future!

Best regards,
The Delux Deco Team

Rated 5 out of 5 stars

Great service - start to finish!

Travelled in person from Leeds to look at the sofas we were interested in. Ranveer gave us all the time we needed and answered our questions. The order was placed that weekend with further input from Ranveer. The sofas have now arrived and are exactly as advertised. The fitters were excellent on the day of delivery. We have already measured up the conservatory and will be placing another order through Delux Deco.

November 8, 2024
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Reply from Delux Deco Ltd

Thank you, Rehan, for your wonderful review!

We're delighted to hear you had a great experience with Ranveer and our team, from showroom visit to delivery. It's fantastic that your new sofas are perfect, and we look forward to helping you with your next order for the conservatory.

Thanks for choosing Delux Deco! 😊

Rated 5 out of 5 stars

Best sofa shop!!

The showroom had great choices with a variety of prices. Both the sales reps we spoke to were helpful, knowledgable and no upselling which made us feel more comfortable and allowed us to choose at our own pace and what we actually wanted to buy. The sofa was delivered within the given timeline and was a clean, efficient delivery. The delivery men were polite and helpful and set it all up for us which was very appreciated. The sofa looks amazing and very comfortable. Would definitely recommend and hope to go back in the future!

August 24, 2024
Unprompted review
Delux Deco Ltd logo

Reply from Delux Deco Ltd

Thank you so much for your fantastic review!

We’re delighted that you enjoyed your experience, from exploring our showroom at your own pace to a smooth delivery. It’s great to hear that our team and delivery crew helped make everything easy and comfortable for you.

Enjoy your new sofa, and we look forward to welcoming you back in the future. Thanks again for the recommendation!

Rated 5 out of 5 stars

Just simply amazing

Just simply amazing! From ordering to delivery first class service. And, the sofa is so comfy and looks beautiful. Me and my fur baby are very pleased.

October 28, 2024
Unprompted review
Delux Deco Ltd logo

Reply from Delux Deco Ltd

Thank you, Sharon! We’re so pleased that you and your fur baby are loving the new sofa. It’s wonderful to hear that everything from ordering to delivery met your expectations. Here’s to many comfortable and happy moments!

Best regards,
DeluxDeco

Rated 5 out of 5 stars

Home Cinema Sofa

Really pleased with the whole process - from visiting the showroom, ordering, being kept in touch with the status of the order, delivery, installation and after sales - all first class.

September 16, 2024
Unprompted review
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Reply from Delux Deco Ltd

Thank you for your fantastic review! We're delighted to hear you had a smooth experience from showroom to installation. Enjoy your Home Cinema Sofa, and please reach out if you need anything else. Thanks for choosing DeluxDeco Ltd!

Rated 5 out of 5 stars

Delighted customers from Leamington Spa


We recently purchased a Vincenzo sofa from Delux Deco, and I couldn't be happier with the entire experience. From the moment we visited the showroom, we were met with exceptional customer service. Ranveer, who assisted us, was incredibly professional and knowledgeable, making our visit well worth the trip from the Midlands. He answered all our questions thoroughly and helped us choose the perfect sofa.
Throughout the production and delivery process, we were kept informed with regular updates, which made the whole experience smooth and stress-free. The delivery itself was handled with great care and efficiency – we couldn't have asked for more.
The Vincenzo sofa we ordered is absolutely stunning. The quality of the leather and the overall build is sublime, and the comfort is outstanding. We are thrilled with our purchase and absolutely love our new sofa.
I would 100% recommend Delux Deco to anyone looking for high-quality furniture and excellent customer service. A fantastic experience from start to finish!

August 28, 2024
Delux Deco Ltd logo

Reply from Delux Deco Ltd

Dear Delighted Customers from Leamington Spa,

Thank you for your wonderful review! We’re thrilled to hear that your experience with Delux Deco, from the showroom to the delivery of your Vincenzo sofa, was exceptional.

It’s great to know Ranveer’s assistance made your visit worthwhile and that the updates and delivery were smooth. We’re delighted you’re enjoying the quality and comfort of your new sofa.

Thank you for recommending us and for sharing your experience. We look forward to serving you again!

Best regards,
The Delux Deco Team

Rated 5 out of 5 stars

I purchased the Bellini Modular sofa

I purchased the Bellini Modular sofa. It arrived yesterday and was delighted. Lovely Matt velvet, quality build and comfort. Second sofa brought from DD the best quality for the best price . I looked everywhere and couldn’t find anything for my budget like this company. RAN was my sales person and he remembered me from before . I have a fractured back and had to have a sofa that would accommodate that he went out of his way above and beyond testing the support etc and the different materials for me as I also have pets. I think my sofa took max 5 weeks to arrive would only use this company. 5plus stars for product and lovely sales person I trusted him so much and he was that thorough I didn’t even need to visit to pick my sofa out . Thank you so much DD!

August 30, 2024
Unprompted review
Delux Deco Ltd logo

Reply from Delux Deco Ltd

Thank you so much for your wonderful review! We’re thrilled that you love your new Bellini Modular sofa and that Ran was able to provide the personalised service you needed.

We appreciate your continued trust in DeluxDeco and are so happy we could help you find the perfect sofa. Thanks again for choosing us – we look forward to serving you again!

Best regards,
The DeluxDeco Team

Rated 5 out of 5 stars

Cinema seats

Graham was Very helpful in the shop , I was kept informed about my delivery, the delivery went well . I had 7 genesis cinema seats and I am really happy with them thanks for all your help

August 29, 2024
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Reply from Delux Deco Ltd

Thank you for your fantastic review! We're thrilled to hear that you’re enjoying your Genesis cinema seats and that the entire process, from shopping with Graham to delivery, went smoothly.

If you ever need anything else, we’re always here to help!

Warm regards,
The DeluxDeco Team

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