DemandUK Fashion Reviews 202

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and authenticity of the products, often highlighting excellent deals on designer brands. The delivery service is frequently described as fast, prompt, and efficient, with many reviewers receiving their items quicker than expected and well-packaged. The customer service team is also widely commended for being responsive, helpful, and professional, with many people appreciating the quick communication and support. However, some customers also noted issues with their orders, including receiving the wrong size or experiencing significant delays in delivery. A few other people also felt that customer service was poor, citing a lack of response to emails, no contact number, or difficulties with returns and refunds, particularly regarding store credit policies.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the authenticity and quality of items, with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times, often... See more

Service

Users describe positive interactions with service. Many customers praise the fast and efficient service,... See more

Order

People report ambiguous experiences with order. While some customers praise quick deliveries, with items... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Got a cream coloured Ami t shirt (red heart) delivered today. Fantastic product at the cheapest price I’ve been able to find online. I also must shout out George for the fantastic and responsive cu... See more

Company replied

Rated 5 out of 5 stars

DemandUK had the best price for genuine Burberry Swim Shorts. Prompt and free delivery, unlike that ‘well known high street high end shop’ that shockingly charges £6.99 minimum. Will definitely purcha... See more

Company replied

Rated 5 out of 5 stars

I ordered a pair of swim trunks from demand uk, it was an easy process and opted for next day delivery. Unfortunately the parcel got messed up with the courier and got delivered somewhere else. After... See more

Company replied

Rated 5 out of 5 stars

Bought several items from these guys and they have all been amazing deals, fast delivery and no issues.. however what sets them miles apart is the customer service, above and beyond doesn’t even cover... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

Luxury Designer Outlet


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Parcel was giving to someone else as on…

Parcel was giving to someone else as on the door it said only give to owner to sign

January 7, 2026
DemandUK Fashion logo

Reply from DemandUK Fashion

Dear Kofi,

Royal Mail has confirmed that your order was successfully delivered to the address provided, with a delivery scan and a recorded signature at the property.

In your own review, you state that the parcel was handed to someone at the address. This confirms that delivery was completed and accepted there. Royal Mail does not verify the identity of the signer at residential addresses — any person present may receive a delivery on behalf of the household.

Once a parcel has been delivered and accepted at the address, it is considered successfully fulfilled. This shipment was not lost in transit and not undelivered — it was delivered and signed for at the address provided.

Rated 5 out of 5 stars

1st class from customer service,price…

1st class from customer service,price and delivery speed... highly recommended 👌

January 7, 2026
DemandUK Fashion logo

Reply from DemandUK Fashion

Hi David,
Thank you for your 5-star review. We’re delighted you were happy with the service, pricing and delivery — your recommendation truly means a lot to us.

Rated 5 out of 5 stars

Great prices

Great prices, fast delivery, and exactly what I ordered. Super smooth experience - highly recommend!

December 31, 2025
Unprompted review
DemandUK Fashion logo

Reply from DemandUK Fashion

Thank you so much for taking the time to share your experience! We’re delighted to hear that everything arrived smoothly and exactly as expected. Our goal is to ensure a seamless process from checkout to delivery, and it’s wonderful to know we achieved that for you.
We truly appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Legitimate

Legitimate, high-quality products from a team that genuinely cares about its customers.

December 31, 2025
Unprompted review
DemandUK Fashion logo

Reply from DemandUK Fashion

Thank you, David — your feedback means a great deal to our team. We work hard to ensure every item is authentic, properly sourced, and delivered with the standard of service our customers deserve. It’s a pleasure to know that this came through in your experience.
We’re here whenever you need us again, and we appreciate you choosing us with confidence.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality as well! However the two items I ordered as Christmas presents are too small and I have been trying to contact you , twice by email and once by Instagram which has been 3 days and I haven’t had a response. I would like to return these to have a refund but I need someone to get back to me. Could someone please respond. Thank you!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy.

December 2, 2025
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Reply from DemandUK Fashion

Thank you so much, John! We’re glad everything arrived quickly and exactly as expected. We appreciate you choosing DemandUK and look forward to serving you again soon!

Rated 5 out of 5 stars

Faultless service

Good choice, good prices and fast delivery. Item came nicely packaged in a small box meaning unlike other companies it was not creased or screwed up. I’ll be using Demanduk again for sure.

December 2, 2025
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Reply from DemandUK Fashion

Hi John,

Thank you so much for your wonderful feedback and for choosing DemandUK. We’re delighted to hear that you were pleased with the selection, pricing, and especially the care taken in our packaging — we always aim to ensure every item arrives in perfect condition.

It means a great deal to us that you had such a positive experience, and we truly appreciate you taking the time to share it. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Unbelievably quick delivery

Unbelievably quick delivery, fantastic t shirt. Highly recommend

December 1, 2025
DemandUK Fashion logo

Reply from DemandUK Fashion

Hi Penny,
Thank you so much for your wonderful review. We’re delighted to hear the delivery was quick and that you love the t-shirt. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Great company and brilliant customer…

Great company and brilliant customer care .Quick response and delivery .

December 1, 2025
DemandUK Fashion logo

Reply from DemandUK Fashion

Hi Carol Ann,

Thank you so much for your wonderful 5-star review. We’re delighted to hear you were pleased with our service, quick responses, and fast delivery. If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

Omg what a company there customer…

Omg what a company there customer service is amazing… the price on everything is insane… I used to shop in flannels not anymore …

December 3, 2025
Unprompted review
DemandUK Fashion logo

Reply from DemandUK Fashion

Thank you so much, Steve — we truly appreciate your wonderful feedback.

We’re delighted to hear that you’ve had such a positive experience with our service and pricing. Our team works incredibly hard to deliver a curated, premium shopping experience, and it means a great deal to know it’s been felt.

Rated 5 out of 5 stars

DemandUK customer service

Great customer service from James at DemandUK. Replied to all my emails within good time. Products received on time. Authentic products from Burberry and Dior

November 17, 2025
DemandUK Fashion logo

Reply from DemandUK Fashion

Thank you so much for the wonderful review! We’re delighted that James looked after you and that your order arrived on time. We take pride in Authenticity, so we’re thrilled you’re enjoying your Burberry and Dior items. If you ever need sizing advice, styling tips, or priority delivery, we’re here for you.

Warm regards.

Rated 5 out of 5 stars

Good service

Good service. Fast efficient and easy. Definitely use them again!

November 6, 2025
DemandUK Fashion logo

Reply from DemandUK Fashion

Hi Kevin,
Thank you for the wonderful feedback. We’re delighted you found our service fast, efficient, and easy. We look forward to welcoming you back soon. If you ever need sizing advice or priority delivery, our Client Care team is here to help.

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