Always a fun and uplifting experience getting my refills at Glenlair Steading. I love the new oils and look forward to many lovely salads over the summer with my stock of oils and vinegars - hope to s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.
Contact info
Glenlair Steading, DG7 3DF, Castle Douglas, United Kingdom
- 08456048350
- customer@demijohn.co.uk
- demijohn.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great choice, personalisation and easy to order
I've been buying Demijohn gifts since they opened their Edinburgh shop; I love the choice of products and the personalisation is perfect for special presents/occasions.
Online purchasing is easy and I sent an email to clarify my request for a message - someone got back to me to confirm which gave me peace of mind as I was getting it delivered to the recipient!!

Reply from Demijohn
Beautiful products & absolutely…
Beautiful products & absolutely delicious. Excellent customer service and feels a very personal touch went into my order. Prompt delivery, safely packaged.

Reply from Demijohn
Relaxed and enjoyable.
Plenty of time to taste all we wanted. Friendly chat and very informative.

Reply from Demijohn
Great products and service
Great products and service. We had an issue with an order which was sorted very efficiently and quickly with great correspondence from the seller. Will definitely be buying from again.

Reply from Demijohn
Excellent product delivered on time…
Excellent product delivered on time highly reccomended

Reply from Demijohn

Reply from Demijohn
Very pleasant and helpful would…
Very pleasant and helpful would recommend to friends 😊

Reply from Demijohn
Great products and fantastic customer service
Great products, friendly staff who are very helpful and knowledgeable about their products and give you a great selection , customer service is also really important and I find them all to be very good and put the customer first

Reply from Demijohn
Prompt and safe delivery
Prompt and safe delivery
Spiced rum liquer is delicious. Still to taste the others!

Reply from Demijohn
Fabulous products
Fabulous products. Great selection of innovative non-alcoholic cordials.

Reply from Demijohn
Fabulous innovative business
Fabulous innovative business. Great customer care and attention to detail. Bottles can be personalised with message e.g.for gifts. Delicious white truffle oil, lemon cello, cordials, and black garlic balsamic vinegar. Can be posted or you can collect.

Reply from Demijohn
Great products
Have bought Demijohn products previously. Easy to order and quick delivery.

Reply from Demijohn
Great service and excellent priduct
Website easy to navigate, good communication and quick delivery. Very leased with the product.

Reply from Demijohn
Adaptable
Adaptable - arranged a visit for us at a weekend, outside shop hours. Thank you.
Delivery of order very swift and safely packaged. Thank you.
Product range many and varied, but all delicious. Well done for developing so many variations.
Great for gifts, and personalising is a nice touch. The writing does wear off, with much use.
Really enjoying the products we have bought.

Reply from Demijohn
My daughter introduced me to demijohn…
My daughter introduced me to demijohn when she was at university in Edinburgh- on and off over the years (she’s nearly 36 now) I have got stuff from them. Heaven. All of it. Always!

Reply from Demijohn
Exemplary customer service
Instant response to my follow-up email after I had ordered this as a gift. Very happy recipients!

Reply from Demijohn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







