Always a fun and uplifting experience getting my refills at Glenlair Steading. I love the new oils and look forward to many lovely salads over the summer with my stock of oils and vinegars - hope to s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First it was seeing Angus again and meeting his lovely family. Yasmin was very friendly and helped me try some of the fantastic cordials. It was also interesting to see the care she puts into pac... See more
Company replied
Had the pleasure of meeting the Demijohn team at Badminton Horse Trials and sampling the range of artisan spirits and food. Placed an order which arrived beautifully packaged and couldn’t be more impr... See more
Company replied
This is a very friendly, excellent little shop selling wonderfully flavoured balsamic vinegars, gin and whisky.The staff member who served me was extremely helpful. There are a selection of beautiful... See more
Company replied
Company details
Written by the company
Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.
Contact info
Glenlair Steading, DG7 3DF, Castle Douglas, United Kingdom
- 08456048350
- customer@demijohn.co.uk
- demijohn.co.uk
4.9
Excellent
349 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great choice of products
Great choice of products
Excellent service
Good value for money
December 4, 2024
Reply from Demijohn
Dear Mrs Leslie, thank you so much for your kind words and order.
Best wishes for 2025 from us all, Angus
Lovely product
Lovely product - cordials
I bought a selection of cordials an dad I am enjoying them all.
December 4, 2024
Reply from Demijohn
Dear Lesley, thank you so much for your kind words and order.
So glad the cordials were a hit!
Best wishes for 2025 from us all, Angus
Excellent customer service to ensure my…
Excellent customer service to ensure my order arrived on time. Would highly recommend as a company to use.
November 27, 2024
Reply from Demijohn
Dear Debbie, thank you so much for your kind words and order.
We cannot wait to hear from you again!
Best wishes for 2025 from us all, Angus
Reply from Demijohn
Dear George, thank you so much for your kind words and order.
Looking forward to you all coming to see us at Glenlair Steading in 2025!!
Best wishes for from us all, Angus
Excellent
Excellent, friendly service for a great product. I’d highly recommend them
November 28, 2024
Reply from Demijohn
Dear Carol, thank you so much for your kind words and order.
We cannot wait to hear from you again!
Best wishes for 2025 from us all, Angus
Highly recommend
My recent order required email communication with the company. This was handled promptly, efficiently and courteously. As with previous orders all the items were beautifully wrapped and packaged extremely well. The order was delivered well within the required time frame.
I would recommend Demijohn not only for their delicious products but also for their customer service which cannot be faulted.
November 26, 2024
Reply from Demijohn
Dear Lorraine, thank you so much for your kind words and order.
We cannot wait to hear from you again!
Best wishes for 2025 from us all, Angus
Always a pleasure to order from…
Always a pleasure to order from Demijohn - excellent products, excellent service, swift and thoughtfully packaged delivery.
November 25, 2024
Reply from Demijohn
Dear Hannah. Thank you so much for your latest order and kind words. They are both much appreciated.
We look forward to hearing from you again soon.
Best wishes, Angus
Fantastic flavours and speedy delivery
Fantastic flavours and speedy delivery. I like all the bottle designs and the information online about where the drinks come from and suggestions on how to mix and pair the drinks.
November 25, 2024
Reply from Demijohn
Thank you so much for your order and enthusatic and very kind words.
We look forward to hearing from you again soon.
Best wishes, Angus
Reply from Demijohn
Thank you so much for your latest order and kind words.
We look forward to hearing from you again soon.
Best wishes, Angus
Products and service always great
Products and service always great. Highly recommend
November 14, 2024
Reply from Demijohn
Dear Stephen and Nina. Thank you so much for your order and kind words.
We look forward to hearing from you again soon.
Best wishes, Angus
As a many times returning customer I…
As a many times returning customer I like the products and the service is always excellent. Simple ordering and fast delivery.
November 13, 2024
Reply from Demijohn
Dear Paul. Thank you so much for your latest order and kind words. Both are much appreciated.
We look forward to hearing from you again already!!
Best wishes, Angus
It was very thoughtful of one of your…
It was very thoughtful of one of your team to ring me to ask what I would like to swop as one of the items I had ordered was unavailable/sold out. It arrived very well packed.
November 4, 2024
Reply from Demijohn
Dear Ms Hansen, thank you so much for your order and kind words.
So glad it all arrived safely. We look forward to hearing from you again soon.
Best wishes, Angus
Really quick service and very well…
Really quick service and very well wrapped .
Thank you.
November 7, 2024
Reply from Demijohn
Dear Wendy, thank you so much for your order and kind words.
We look forward to hearing from you again soon.
Best wishes, Angus
A lovely find.
The service was enthusiastic and personal. I was there with a friend who is a well known customer, and she was welcomed back like one of the family. The shop is tiny but packed full of goodies for food lovers. Good luck to the enterprise and to quote Arny: 'I'll be back.'
October 28, 2024
Reply from Demijohn
Dear Mr Aikman.
Thank you so much for visiting our store in Glenlair Steading and your enthusiastic words. It was wonderful to entertain you for a few moments.
We look forward to your return in the near future!
Best wishes, Angus
Fabulous packed as always
Fabulous packed as always, speedy delivery, can’t wait to give some as gifts & other for us to enjoy over the festive season
Thank you 🎄
October 17, 2024
Reply from Demijohn
Dear Mel. Thank you so much for another fabulous order and kind review.
Have a wonderful Christmas.
Best wishes, Angus
A HAPPY DAY!
Your response was both cheerful and prompt, and I was delighted with it!
October 15, 2024
Reply from Demijohn
Dear William, thank you so much for your kind words and order, both are much appreciated. Best wishes, Angus
Efficient service and yummy drinks.
It was easy to order.Delivery was as promised and arrived very quickly.
October 17, 2024
Reply from Demijohn
Dear Helen, thank you so much for your order and kind words. Best wishes, Angus
Wonderful products great gifts for…
Wonderful products great gifts for birthdays and Christmas.
October 10, 2024
Reply from Demijohn
Dear Alison.
Thank you so much for all your orders and kind words.
Looking forward to hearing from you again soon!
Best wishes, Angus
Always great customer care and quick…
Always great customer care and quick delivery. Love the products.
October 10, 2024
Reply from Demijohn
Dear Dan.
Thank you so much for all your orders and fantastic enthusiasm for us. We love it!
Best wishes, Angus
Great quality products and always worth…
Great quality products and always worth paying that little bit extra for. The personalisation is an added bonus.
October 7, 2024
Reply from Demijohn
Dear Alison.
Thank you so much for buying more things and your kind words.
So glad you like our free handwritten messages, they can make a gift very special indeed.
Best wishes, Angus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.