My second funeral there today and the second time people have been left outside because it's too small. We arrived 20 min early and were left queuing almost to the toilets. The service had started... See more
Company replied
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My second funeral there today and the second time people have been left outside because it's too small. We arrived 20 min early and were left queuing almost to the toilets. The service had started... See more
Company replied
Honestly it was the worst experience in my life but it wasn’t the place it was the fact it was my husbands funeral. So rating a day where I say goodbye to the most loved and important man in my life i... See more
A beautiful setting for the service, we had everything we wanted for my father's last goodbye. Despite all of the covid rules it was lovely, as a funeral can be. We especially appreciated the photo t... See more
We were glad to be able to share our service with family via the Orbitus website and feel this is an excellent facility to offer families. My only disappointment with the service was that the visual... See more
High quality funeral park offering both cremations and burials in stunning surroundings with excellent customer service
The Pool House Bicester Road, Stratton Audley, Oxfordshire, OX27 9BS, Oxford, United Kingdom
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Lovely service in such beautiful surroundings.
Very happy with the communication from the team
We were glad to be able to share our service with family via the Orbitus website and feel this is an excellent facility to offer families.
My only disappointment with the service was that the visual tribute was cut short without my being told in advance. If I had been told that it had to be a certain length/ time I would have presented the photos differently. There were photos not displayed of family that were not shown as it was cut shorter. I was a little upset by this.
This was a lovely setting. Staff were very helpful and kind. The facilities, such as the slideshow of photographs in the background and the ability for a friend to send in a video tribute, especially during this time of reduced numbers being allowed to attend a service, was really good. The live webcam of the service was also a really useful addition. Very pleased to have used Denbighshire Cremation and Burial Park for our loved one
Excellent service, very caring, supportive, helpful and just made the day go smoother...
Beautiful service for my dad. With all that’s going on in the world and restrictions in place, they made the service special for us. Thank you.
The crematorium has peaceful surroundings and respectful staff. Everything went as planned, despite the difficult circumstances.
A sad day but a lovely send off for our family member, this crematorium was beautiful and tranquil.
We never felt rushed as you do in most crematoriums and it made a bad day a little easier.
Even in the current crisis we are facing, they were very professional and very accommodating.
A peaceful location for a celebration of life, very happy with the service on the day.
A lovely place In which to say a final goodbye to my mum. Full of light and everything I asked for was done perfectly...
The only negative was that unfortunately the live stream of the service didn’t work although the recording was available quickly. I believe the stream and record is provided by an independent company though.
Very helpful, lovely place, very peaceful, ashes came in a lovely box and not a horrible plastic jar.
Very sensitively handled by Nan. All requests accommodated with ease. Professional and comforting.
I would highly recommend the Denbighshire memorial park and crematorium. It is a lovely setting and the service I received was excellent, Nan the manager was exceptionally helpful, and made me feel very welcome, nothing was too much trouble.
The experience was really good.
However I find you asking for a review this close to the funeral insensitive.
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