Visited Denby Pottery Factory on many many occasions making it a day out. Loved the factory tour last night. Very saddened to hear that Denby Pottery has gone into liquidation. England has lost a... See more
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About Denby Pottery
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All About Denby
When you buy Denby, you're choosing items with purpose and soul: hand-crafted, considered and made-to-last pieces that are truly a conscious choice. We’re still on the same site in Derbyshire where the pottery was founded in 1809 and our rich heritage is built on the generations of craftspeople making pottery here. Nestled next door to the seam of clay which our founder discovered, many traditional hand-crafting techniques are still used in our factory today. Everything we design and craft has versatility, beauty and durability, and is truly styled by life.
Versatile
One set can be everyday and special occasions, and every piece can be used in the oven, freezer, microwave and dishwasher. Our ranges are super versatile and multi-functional so a smaller number of pieces are needed - cook, serve and store in the same piece. Mugs double as plant pots, bowls as candle or trinket holders and jugs as vases.
Beautiful
Our stunning glazes and shapes make Denby a lovely thing to have in your home, share when you’re entertaining and also to buy as a thoughtful and sustainable gift. Our ceramics and homewares are not just for the kitchen - enjoy them around the home to add style as well as function to any room.
Durable
Denby’s durability is legendary, an attribute which becomes increasingly important as we look to reduce our disposable purchases. Our stoneware ranges come with a 10 year guarantee, and as our stoneware is super-strong, you can use it confidently and for occasions when you might otherwise use a disposable plate or cup.
Contact info
Derby Road, DE5 8NX, Derby, United Kingdom
- 01773 740899
- consumer.services@denbypottery.com
- denbypottery.com
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Replied to 91% of negative reviews
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Top quality, pay for what you get.
OMG an absolute tragedy to see Denby go under.
Total top quality, I'm more than happy with the plates and the way they were so well packed.
And I don't mind paying for quality either, you pay for what you get.
Such a shame... now we're just stuck with cheap Chinese tat.
Product took a long time to be…
Product took a long time to be delivered due to stock issue. However, I was kept updated throughout. As usual, product are top quality.
I bought two beautiful blue long…
I bought two beautiful blue long glasses to go with my two beautiful short blue glasses. Delivery etc all good
Amazing choice of quality designs - never disappointed.
We love our Denby collections and enjoy adding new items when feasible as we did recently when news came out about the company’s plight, which made us concerned that we may not be able to keep adding to our collection in the future, which would be a huge loss to us and thousands of other customers.
We wanted to support this wonderful UK pottery company so ordered a few more pieces. Probably due to the huge increase in orders delivery took a while; we were kept informed by emails as to order progress and weren’t billed until order dispatch. As always, we were impressed with the service, quality of packaging and of the pieces delivered.
Great product
The items received are exactly what we ordered and in good condition. The process was slow due to the huge amount of orders currently placed. We did receive one note apologising for the delay but it would have been nice to have heard earlier that delays were occurring.
Superb
The pottery is superb. I've ordered more. Denby are doing their best at a really difficult time.
Denby - fantastic company
We have bought things from Denby Potteryover a number of years and all I can say is how fantastic our experience always is. We bought some products to replace things we could no longer use. Delivery was smooth and communication excellent. Iwould recommend to everyone both for the service and product.
Studio blue mugs …
Lovely quality mugs that I’m enjoying drinking my coffee from,highly recommend.
Great Service and quality product
Delivery delayed but kept me updated at all times this company know how to run a business and treat their customers.
As ever a simply suberb product
As ever a simply suberb product. They look great and will last for ever and are made in England. What more do you want from tablware?
Great service
Great service especially at this difficult time but I was kept well informed of my orders progress at all times.
I love your crockery, well made stylish and robust.
Fantastic products, shame about the attitude of customer services
Fantastic products, unfortunately my customer service experience did not in any way match the quality of the goods.
Good communication and quality product.
My order has arrived and I appreciated the good communication explaining why there was a delay in delivery. I was keen to complete a set of blue border plates and bowls and didn't realise the ones I had ordered were green! However the style matches well and I absolutely love the colour. Such a high quality product.
Exceptional Customer Service!
Once my order was received, I was kept fully informed by Customer Services right through to delivery, including information relating to the order being delayed and a subsequent apology for the delay when the goods were finally shipped.
It was certainly very refreshing to be kept so diligently informed throughout the whole ordering/dispatch process.
Re Order number 2979517
Re Order number 2979517
Product 380010044 quantity 4
The plates arrived completely broken (see photos). They were not packed properly. I need a refund
I'm disappointed with this delivery, this never happened in all my time with Denby before.
Took along time to arrive but I assume…
Took along time to arrive but I assume that’s because of the liquidation of the company as never had a problem before. Love the products, my kitchen is mainly Denny, they will be sadly missed
Wanted some extra plates and bowls to…
Wanted some extra plates and bowls to make our set complete and thankfully managed to get them, had to wait a few weeks for them but was kept informed when the delivery would be so excellent service as usual.
Thanks
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