Dental Accessories Reviews 92

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I purchased a curing light from this company that failed within the warrantee period. Their rep told me they were sending a replacement but 3 months later nothing and now they aren't replying to any a... See more

Rated 5 out of 5 stars

For the price this is an amazing light; works just as good as leading lights that are hundreds/thousands more. However the battery does not last me a full 8hr work day- so I recommend buying a second... See more

Rated 5 out of 5 stars

The notifications about the shipping progress are great. It was your Croatian partner (Overseas Ltd) that acted non professionally: although they had my phone number on the package, they didn’t call,... See more

Rated 5 out of 5 stars

Tracking history never showed that it was coming but customer service was right on top of everything and told me when arriving. No problems at all with glasses and look very professional. So glad go... See more

Company details

  1. Dental Supply Store

Written by the company

Number one source for dental equipment and dental supplies. We offer a wide variety of dental equipment focusing mainly on dental loupes and headlights.


Contact info

3.9

Great

TrustScore 4 out of 5

92 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The notifications about the shipping…

The notifications about the shipping progress are great. It was your Croatian partner (Overseas Ltd) that acted non professionally: although they had my phone number on the package, they didn’t call, they just left the package in my yard. It was raining, fortunatelly the item still works.

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Faulty product followed by Terrible Customer Service!

Terrible company to work with. I ordered a wireless IO camera that did not function. 2 months to receive it and now 2 months later, still waiting on resolution/refund as they take their sweet time to respond, if they even respond at all! No QC, No Customer service, no effort to resolve a problem!

July 25, 2022
Unprompted review
Rated 4 out of 5 stars

The loupes are good, not perfect

The loupes are great!! I love how the IPD is adjustable. The only thing i didnt like was the strength of the light that I had to pay extra for. Our lights in the dental ops are brighter so I opted out of using the headlight.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great LED light

This LED clip on wireless light works great! Not too heavy and I’ve been wearing it for 12 hour work days. The battery lasts about 7.5 hours and then simply shuts off.
My coworkers have tried it and are interested in ordering one for themselves.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

5 Star so far!

Quick shipping. I have only used the light for 2 days but so far so good! Great quality for the price. I had to tighten the screws so the light wouldn’t drift downward but after that it’s been a savior.

May 26, 2022
Unprompted review
Rated 4 out of 5 stars

I like your product but I have found…

I like your product but I have found the weak spot and that's the power connection from the light to the battery. My last 2 loupes both oinvolved the light connection so I'm hoping this pair lasts longer. I'll let you know. If this pair fails in the same area I'll probably send it back and not order again. I guess we'll see

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great products, takes about 4 weeks to arrive.

Took about 4 weeks for products to arrive. Tracking number was provided. Items are exactly as described. I ordered the pro set of dental loupes, a wired light, and a wireless led light. All work, not sure long term, but as of now everything works perfect. Had to contact customer service once and had an email back quickly. Good company. At first was skeptical of it being legit since the prices were so low, but I'm happy with the products (8 year RDH.)

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Love the Loops!!

I ordered loops with a cordless light. The loops are very well made and arrived quickly and packaged securely. They are comfortable and work great!

April 25, 2022
Unprompted review
Rated 4 out of 5 stars

Clips

I loved the loupes. They are easy to focus on. However, it was impossible to adapt the clips on my glasses with nose pads.
I tried with another pair of glasses without nose pads, but they still were not well adapted. Any movement the loupes come off.

April 24, 2022
Unprompted review

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