Dental Decontamination Ltd Reviews 43

Amazing advice from Nigel and we are very happy with the Mocom autoclave!
The nurses are very pleased with the unit too!

Dear Team,

I am writing to express my sincere appreciation for the consistently amazing level of service I have received from your company.

From customer service interactions to the quality of the engineering work on our autoclave, your service is second to none, and I have found your team to be exceptionally professional.

I highly recommend your company to anyone who values exceptional service and reliable quality. Thank you again for maintaining such a high standard.

Best regards,
Suzy
Foxland Dental

Andy the engineer that came out to our two sites today was excellent. Was right on time and just got on with the work that was needed.
We had a very unhappy Autoclave at our Westbourne Site and Andy worked really hard sorting out the multiple problems.
He worked tidily, was very respectful and certainly very knowledgeable.
A credit to Dental Decontamination Ltd and we hope we get him next year

Regular and honest communication from Anthony made the purchase of our MOCOM Autoclave seamless. The engineers who delivered it also helped my staff take some filing cabinets upstairs. I have dealt with DD for many years at a previous practice and they have always been caring and helpful.

Anthony is always super helpful.
prompt service and always happy to give support and advice

A huge shoutout to this amazing team for delivering outstanding service! A special thanks to Tina, Amanda Nigel, and Tim, who are always ready to help whenever needed. Their responsiveness and professionalism are truly commendable. I highly recommend them!

Working as a dental decontamination technician for a very busy NHS trust, we need a speedy turnout of equipment for our clinics. Dental Decontamination has been exceptional in their standards, knowledge of their equipment and their incredible service from start to finish. Nigel and Austin attended our site to install the DDL3 RO unit and the B17 Futura autoclave. They have been working beautifully ever since they were installed. Our RO water pressure has increased which saves us so much time when starting up our autoclaves in the morning. We are extremely impressed with the quality of the B17 Futura and its 20 minute cycles! Again being a busy clinic, this saves us so much time and allows us to be more proactive. Would highly recommend Nigel and his team and we are pleased to say more autoclaves are on order.

The dental decontamination team are all amazing ! we can not thank them enough for the professional ( yet super friendly approach ) - As a private dental practice - its so important that we work with the best possible engineers- to ensure we have smooth running clinics - they are always on hand for advice over the phone to try and find quick solutions to any issues we may have , it not possible they come out to us in a timely manner ! - we can not recommend them enough - they also provide all the required regulatory paper work and maintenance advice for our units .
Great value for money on servicing and on purchasing new equipment - providing payment options also- they really should be everyone's go to-
Kelly - M20 Dental & LS1 Dental

Super service received today by Jack who came out to service my autoclave.
No issues and delighted with the work carried out. Jack was informative, polite and professional. Would certainly recommend- than you 👍🏻

Kieran was really efficient and helpful really good

We have used this company for many years and have always found them to be very efficient. Kieran has been especially helpful with a recent difficult problem. Thankyou guys and Merry Christmas

Kieran was really helpful and polite, very efficient came out same day to sort the issue for us !

Very good doing business with Anthony who made sure I took delivery of my new autoclave within 4 days of purchase. And thank you to Nigel , the engineer, who installed the machine.
Excellent company

Kieran was very polite when entering the practice, he left the decontamination room clean and efficient when servicing our equipment.

Thanks Kieran!
Synergy dental clinic, Oldham.

Kieran came to the practice today to service our ultra sonic he is friendly helpfully and efficient. Thank you

Jack came from the company to us recently and it was very good experience
He was very helpful and and very professional

Kieran was very punctual, very pleasant and very efficient. Never had a problem with Dental Decontamination and all staff are very knowledgeable and happy to answer any questions/queries.

I have been a customer for years now. Nothing is ever an issue and appointment times are always spot on which is great. Jack has been attending for a few years now. Always lovely, and efficient. One happy Podiatrist with a well looked after autoclave!

Keiran is very efficient in the work that he does and carry’s out, always very pleasant

Great service. Arrived spot on time. Friendly, efficient. Excellent value for money. Highly recommended.