Dental Excellence UK Reviews 441

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring approach, and ability to make them feel comfortable and at ease, even during potentially stressful procedures. Many highlight the exceptional service, noting that the team goes above and beyond to ensure a positive and smooth experience. People frequently mention the high quality of work and the detailed explanations provided, which instills confidence in the treatment plans and results. The user experience is often described as excellent, with many appreciating the personalized attention and the welcoming atmosphere. Reviewers are particularly impressed with the staff's ability to alleviate anxiety, making dental visits a positive experience. The quality of the treatments, from veneers to root canals, is consistently lauded, with many consumers expressing delight over their new smiles and improved oral health. The company's commitment to patient comfort and satisfaction is a recurring theme, with numerous individuals noting the staff's patience, understanding, and willingness to accommodate their needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, care, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the incredible care and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their journey... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality equipment and professional... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlotte and Lauren today made my experience at dental excellence a great one, they were professional yet friendly so didn't feel like scary dentist visit. Charlotte explained what I can do at home t... See more

Rated 5 out of 5 stars

I honestly can't thank Alex enough! After a bad veneers experience at another dentist, I was really unhappy with my smile. Alex replaced them with new veneers and the difference is incredible. Her wo... See more

Rated 5 out of 5 stars

I saw Oby and Evie today to check on a tooth that was giving me bother, attempt pulp therapy or book in a root canal. They were both really lovely and reassuring the whole time, making sure I was okay... See more

Rated 5 out of 5 stars

I got 10 veneers on my top teeth from dental excellence, my friend had had composite bonding done by craig dewhurst and his work was amazing so I knew I wanted craig only! I am over the moon with them... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

cannot say enough about Dr Craig…

cannot say enough about Dr Craig Dewdney l have been a patient for over 7 years under the wonderful care of Dr Craig Dewdney, who is without doubt the best dentist I have ever encountered. the care and consideration I’m given from start to finish is extraordinary. You have patiently performed wonders with my teeth over the years, highlighted by this superb latest procedure my bonding and I do consider that I am extremely fortunately to be under your highly professional care. It would be almost impossible to find the level of knowledge, professionalism and class anywhere else…Thank you !

Nicola Baker.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Craig what a man

Craig what a man, makes u feel at ease tells you exactly what he is doing and a top fella, give me my dream smile best in the business highly recommend

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Started my Invisalign treatment with Dr…

Started my Invisalign treatment with Dr Ali and felt so comfortable. He was talking everything through to me step by step and made sure I was aware of everything and made me feel comfortable throughout the process. The staff were amazing and helpful alongside and can’t wait to come back to finish my smile journey😊

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommend

I’ve wanted my teeth done for over 10 years but a fear of dentists put me off. I’ve been undergoing treatment with Rob since Feb and yesterday was my last appointment. I’ve felt in completely safe hands throughout, but I was also prescribed some tablets to calm me down and they seemed to help. I’m so pleased with the result and would definitely recommend Dental Excellence. I had gum contouring, nine vaneers, two crowns, a root canal and whitening so it was a long journey but the team explained what was going to take place at each appointment to prepare me. Special shout out to Obi who managed to somehow do a root canal without me feeling anything at all. Meg and Peter looked after me throughout and I can’t thank them enough. All of the staff and dentists are welcoming and friendly. If you’re thinking of getting work done, I would suggest you go to the best!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best dental experience!!

Yesterday was my last trip to London to finish my teeth journey, it’s been a year and a half of work needing to be done and Invisalign followed by teeth whitening.
The amount of trips and money spent was well worth it for my confidence, I cannot express how amazing Dental Excellence were and how compassionate they were towards me! They are unlike any other dentistry.
I am so thankful for everything, thank you Alex and Andrew you’ve changed my life🩷

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Emergency Appointment

Attended today , emergency appointment with Craig . So glad he could see me . As always he was patient professional and informative making me feel like I had his undivided attention none of my questions were a worry to him . He always goes the extra mile where health and wellbeing is concerned and does not isolate the health of my mouth /teeth from my overall health, ensuring I get the best smile in the long term . It’s a journey I am happy to take with him feeling safe and assured . Everything was throughly explained to me and prompt treatment received . His assistant was lovely too .

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

I had my composite veneers changed to…

I had my composite veneers changed to 3D and had the most amazing experience with Robbie and Megan. The attention to detail and nothing was ever an issue, thank you Rob and Meg for my new smile! This is my 2nd time returning to dental excellence and I plan to return again when my veneers need re doing!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

I'm a naturally anxious patient but Andrew and his dental nurse are always so empathetic and warm, reassuring me throughout. I've honestly never met such kind health professionals and always leave with sparkling teeth!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely as usual

Lovely as usual, very friendly and professional treatment. I was made to feel at ease and good technology to aid treatment

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Superb experience!

Cannot fault all of the staff. Cannot praise them enough, the time, effort and detail that was given to me during my consultation was next to none. Thank you again, look forward to my new smile with you guys :D

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

I have had the most amazing journey…

I have had the most amazing journey with Alex from the onset with my Invisalign to the end today with my new crowns, porcelain veneers and my composite edge bonding .
I am so happy with my new smile. She is amazing and I can’t thank her enough .
I can highly recommend Dental Excellence all the team are very welcoming and professional

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

My experience from start to finish was…

My experience from start to finish was excellent. Alex’s work is outstanding, she made me feel so relaxed and confident throughout my procedure, I wouldn’t use anyone else in the future. I highly recommend Dental Excellence Uk, service is great and the practice is aesthetically beautiful inside.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

I am so grateful for what Dr Alex…

I am so grateful for what Dr Alex Carruthers has helped me achieve with my teeth!
Over the last couple of years I have noticed my teeth become more stained, misaligned and multiple chips!
From start to finish the whole journey was exceptional, we openly discussed the options and decided on composite veneers! I asked for them to be as natural as possible and this is exactly what I got! I have received so many compliments and wish I had done this months ago!!!
After not going to a dentist since I was 16, you are stuck with me now!!

March 1, 2025
Unprompted review

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