Dental Excellence UK Reviews 441

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring approach, and ability to make them feel comfortable and at ease, even during potentially stressful procedures. Many highlight the exceptional service, noting that the team goes above and beyond to ensure a positive and smooth experience. People frequently mention the high quality of work and the detailed explanations provided, which instills confidence in the treatment plans and results. The user experience is often described as excellent, with many appreciating the personalized attention and the welcoming atmosphere. Reviewers are particularly impressed with the staff's ability to alleviate anxiety, making dental visits a positive experience. The quality of the treatments, from veneers to root canals, is consistently lauded, with many consumers expressing delight over their new smiles and improved oral health. The company's commitment to patient comfort and satisfaction is a recurring theme, with numerous individuals noting the staff's patience, understanding, and willingness to accommodate their needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, care, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the incredible care and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their journey... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality equipment and professional... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlotte and Lauren today made my experience at dental excellence a great one, they were professional yet friendly so didn't feel like scary dentist visit. Charlotte explained what I can do at home t... See more

Rated 5 out of 5 stars

I honestly can't thank Alex enough! After a bad veneers experience at another dentist, I was really unhappy with my smile. Alex replaced them with new veneers and the difference is incredible. Her wo... See more

Rated 5 out of 5 stars

I saw Oby and Evie today to check on a tooth that was giving me bother, attempt pulp therapy or book in a root canal. They were both really lovely and reassuring the whole time, making sure I was okay... See more

Rated 5 out of 5 stars

I got 10 veneers on my top teeth from dental excellence, my friend had had composite bonding done by craig dewhurst and his work was amazing so I knew I wanted craig only! I am over the moon with them... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tooth extraction! 😱…

Have had a bad toothache for several days . Phoned at 9am for an appointment. Was seen by Jennifer at 1.30 who went through all my options very clearly. Decided on a tooth extraction which she carried out there and then. Couldn’t have asked for better treatment or service. Thank you so much to Jennifer Claus and her team . 😀😀

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

This Dentist is truly unbelievable

This Dentist is truly unbelievable. I have never been treated with the care and time that these professionals offer you.
From the receptionist in the office to the dental nurses who are always polite and helpful and always smiling.
My wife, my 18 year old son and I are all patients at this practice.
We have spent quite a bit on different treatments. All of which have felt like money well spent.
My wife has had kidney failure in the past which had left her with unfortunate dental changes. She booked in to see Robbie Hughes. Who was amazing and didn’t stop until my wife was 100% happy. Which after 3 years she is still over the moon with her results.
I have been in for Invisalign teeth straightening. Again duty of care over this process was brilliant. Finished off with composite edge bonding. All done by Harrison. Who again didn’t stop until I was 100% happy.
I recently went to see a root canal specialist Obyda Essam. I was a bit worried as I’ve never had this before.
All I can say is if Obyda had tickled me I may have felt this more. I have been over a dozen times for different things at this practice and seen maybe 5 different specialist all were as good as the last.
I would like to mention dentist Craig. I had noticed some poor comments regarding Craig on these reviews and I was shocked. Craig couldn’t have gone further into detail and gave me his time to explain in detail all my options with a situation I found myself in. For that service I had only paid a small amount for this check up which I also got X-rays to put my mind at ease.
As I said at the start.
This dentist is top notch.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

My experience has been amazing at dental excellence. The staff are extremely friendly and down to earth, it's bit like going to see friends. They have also done wonders with my teeth especially as my case was so complex. Cant wait to see the final result in a few weeks when I get my final appointment

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Wow wow wow

Finished my treatment yesterday with the fabulous Alex, absolutely delighted with the results, highly recommended from start to finish, relaxed atmosphere puts you totally at ease and Alex's perfectionist trait ensures you will not be disappointed !

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Wedding ready smile!

I’ve just finished what I would call my journey with Dental Excellence U.K. phase one. This was to get my teeth looking in a way I could feel confident to smile broadly on my wedding day. From day one Craig and his team have treated me so well. His techniques during my procedures were first class in my opinion. All my worries and fears about dental work were put at ease by explanation and then further by his execution of that work, which was as promised pain free. I was a nervous patient due to have a previous bad experience and that was picked up by Craig immediately and he made the whole process more than bearable for me. In relation to the results I would go as far to say they’ve have exceeded my expectations on the finished results and today looking at photos side by side from the day I walked in to todays photo was mind blowing. Highly recommended this company to anyone. Michael

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Utmost professionalism

Kind, professional and thorough. Lots of advice and options given. Couldn’t be happier with the service every time. I’ve been on the plan for over ten years now. Wouldn’t go anywhere else.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Dentist!

Had a slight issue with milled veneers, but Alex (not who originally did the work) was amazing at recovering the situation. Amazing dentist - couldn't recommend Alex enough!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Alex is by far my favourite dentist…

Alex is by far my favourite dentist ever!!
As a very anxious patient, Alex has been with me every step in our journey, she knows exactly how to get the best from me, has an amazing caring and understanding nature & goes above & beyond to help me through my lifetime phobia, I love the singing she's got a great voice. Thank you Alex & Obi for the last 3 years

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

Dr Alex brilliant as always, makes dentist appointments enjoyable and comfortable. Absolutely faultless (apart from the singing 😳).

March 6, 2025
Unprompted review

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