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Dentalinsurance.com Reviews 1,250

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TrustScore 4.5 out of 5

4.7

Dental Clinic
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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the detailed explanations and personalized approach in finding suitable plans. The service provided is often described as efficient and easy to use, with consumers noting the smooth user experience and the website's navigability. However, some customers also noted occasional issues with inconsistent information from different agents, leading to wasted time and a cumbersome experience. A few people also mentioned difficulties in getting initial assistance, indicating that while most interactions are positive, there can be isolated instances of less efficient support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the competence, professionalism,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the website and application... See more

Service

Customers consistently note positive experiences with service. Reviewers appreciated the ease of use, making... See more

Website

People report positive experiences with the website. Customers found it easy to navigate, search, and compare... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to search and compare different dental insurance in my area. All the basic info I need to compare about plans was highlighted and easy to understand what I was getting. Signing up for the pl... See more

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more

Rated 5 out of 5 stars

The person who assisted me is the reason for my 5-star review!!! Arleen was everything I would want in an insurance agent/customer service rep! She was friendly, professional, patient, explained me e... See more

Company replied

Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Deceptive pricing

Deceptive pricing, deceptive effective dates, you arent even paying for the insurance plan you click on. the effective date says it will start earlier until you pay, then it changes upon paying. Coverage is terrible and then after canceling and confirming cancelation you charged my card.

March 29, 2026

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