Dentaprime UK Dental Implant ClinicReviews 

2,524
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 490 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional staff and service they received. Customers consistently praise the team for their friendliness, professionalism, and helpfulness, making them feel at ease throughout their visits. Many people are delighted with the final product, such as new teeth, which have significantly improved their ability to eat and smile with confidence. The overall treatment and care are described as amazing and efficient, with many appreciating the clear explanations and pain management provided. However, some people mentioned issues with pricing, finding the costs to be higher than expected or experiencing aggressive upsells and unexpected charges. A few other people also felt that the service was poor, citing communication problems, delays, and a lack of proper aftercare or consistent information. Some reviewers were not happy with the product quality, experiencing issues with temporary dentures breaking or treatment plans changing midway through, leading to additional costs.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their friendliness, politeness,... See more

Service

Customers consistently note positive experiences with service, with many praising the high level of care,... See more

Price

Reviewers mention negative feedback about price, with many expressing dissatisfaction over unexpected costs... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing satisfaction with... See more

Product

Consumers find the product to be ambiguous, with some reviewers expressing satisfaction with the natural look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

I had final appointment in July. Full teeth removal with implants and sedation. I'm so happy I did this. Yes it costs and yes it's a shock at times having all your teeth removed and waiting for the fi... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental Clinic
  3. Dentist
  4. Denture Care Center

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,524)

440 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just came back for my 6 monthly check…

Just came back for my 6 monthly check everything has gone smooth.

April 1, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for sharing your experience, Tony. We’re delighted to hear that your 6-monthly check-up went smoothly and that everything has gone well.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

The best customer service staff are…

The best customer service staff are very polite.

April 1, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind feedback, Kamel! We’re very pleased to hear that you found our customer service team polite and supportive.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Exception customer service!

March 31, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind feedback, Mark! We’re delighted you received exceptional customer service from our team.

Your support means a great deal to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Dentaprime staff from my first…

Dentaprime staff from my first consultation to finals today has been excellent, friendly reassuring and professional. Individual shout outs to the wonderful Anna Gomez and James Hoare ⭐⭐

March 31, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you! It’s fantastic to hear that your journey from consultation to final treatment has been such a positive one. We’re especially pleased that Anna Gomez and James Hoare made such a great impression — we’ll be sure to pass on your shoutout!

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

A great experience

A great experience, all the staff are friendly and helpful. Treatment wasn’t even painful and went by smoothly. Deffo recommend to anyone else!

March 31, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you, Devon! We’re so pleased your experience was smooth and pain free, and that our team made you feel comfortable throughout.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

I’ve just had all my teeth out and in…

I’ve just had all my teeth out and in plants put in they are brilliant and so friendly so far so good ❤️

March 31, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Penni,
It’s great to hear that everything has gone well so far and that you’ve felt supported by our friendly team. Wishing you all the best as you continue your treatment journey ❤️

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great

Great, friendly staff. Very professional service and no hesitation in recommending.

March 31, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Saqib,
We’re glad to hear you found the team friendly and the service professional. Your recommendation is truly appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant service after care etc

March 30, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Brian,
It’s great to hear that you’re pleased with the service and aftercare you received. We really appreciate you taking the time to share your experience.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

I am writing this review because I…

I am writing this review because I contacted Dentaprime twice, two weeks ago, and not a single person has reached out to me. Four years ago, I had a full set of implants (top and bottom) placed. Recently, the top set has broken, and I am really struggling. I paid £18,000 for these implants, and the lack of urgency and support is absolutely ridiculous.

March 17, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Phil,
We’re really sorry to hear about the difficulties you’re experiencing and understand how distressing this must be.

We have reached out to you via email so we can look into your situation and support you further. Regular 6-month check-ups are an important part of maintaining implant health, and unfortunately issues like this can occur when these are not attended.

We would like to help you as best as we can, so please respond to our email or contact us at service.uk@dentaprime.com so we can assist you further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Dr Anna Gomez is very caring and polite…

Dr Anna Gomez is very caring and polite who I recommend her for best appraisal and promotion

March 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you! It’s wonderful to hear such positive feedback about Dr Anna Gomez.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

This company is taking the piss.

This company is taking the piss.
I've been in the middle of treatments since February 2025 and I'm still not done, mainly because these people don't know how to communicate. It's costing me close to £20k and the last year ruined my life because of this clinic!!
They get you in with false promises, the fail to reply to important questions, and when they do, each person you get to talk to says something different.
The last few months I've tried to get them to send me my whole file, so I could try and get it finished elsewhere, and now they can send it over in 30!!!! days.
I wish I'd never went to them in the first place! You never get the same person for a treatment, each person tells you something different, they make mistakes with prices for treatments, you either have to pay the full amount before they even touch you, or you can get a 50-50 plan. 50% of the full amount just to confirm the dates, and 50% before your first treatment! Make that make sense!
Shit company altogether, you're better off flying halfway around the world and get it done elsewhere!

March 5, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Shannon,
We’re sorry to hear how frustrated and disappointed you feel about your experience. This is certainly not the level of communication or care we aim to provide.

We take concerns like yours seriously and would like the opportunity to review your case in full and assist you further. Please contact us directly at service.uk@dentaprime.com
with your details so we can look into this for you.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Everything is fine great service from…

Everything is fine great service from everyone!

March 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Colin,
We really appreciate you sharing your experience. It’s great to hear everything went smoothly and that the whole team delivered a great service.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

As always brilliant experience

As always brilliant experience. I would recommend to anyone. Great service.

March 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Barry,
It’s fantastic to hear that your experience was brilliant once again. Thank you for your continued trust and recommendation.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Nice experience staff very Friendly and…

Nice experience staff very Friendly and helpful. Very clean facilities.

March 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Trevor,
We’re really glad you had a positive experience with us. It’s great to know the team were friendly and helpful throughout your visit.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Lovely staff that make you feel relaxed…

Lovely staff that make you feel relaxed as soon as you arrive state of art technology that gives you a wonderful outcome

March 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Katie,
We’re so pleased to hear that you felt relaxed from the moment you arrived and that our facilities and approach made a difference to your experience.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Staff very friendly, very clean and an excellent peocedure.

Staff very friendly, the premises are spottles and hygenic. The procedures were quick and relatively painless.

March 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Dave,
We’re really pleased to hear that you found the clinic clean and hygienic, and that your treatment was quick and comfortable. That’s exactly what we aim for.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

The experience is great the staff are…

The experience is great the staff are very kind.

March 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you, it’s wonderful to hear that you found our team kind and supportive throughout.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Amazing staff they really take care of…

Amazing staff they really take care of you. Highly recommende!

March 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much, Sandra! We are really pleased to hear that you had such a positive experience.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

No complaints everything has been great…

No complaints everything has been great so far!

March 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for your fantastic feedback! We’re delighted to hear that everything has been great so far.

Best regards,
The Dentaprime UK Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look