A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more
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Review summary
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It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more
Company replied
I had final appointment in July. Full teeth removal with implants and sedation. I'm so happy I did this. Yes it costs and yes it's a shock at times having all your teeth removed and waiting for the fi... See more
Company replied
Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.
Company replied
Company details
Written by the company
Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.
Contact info
1 Cooperage Yard, London, E15 2QR, London, United Kingdom
- 0203 868 9195
- london@dentaprime.com
- dentaprime.co.uk
4.4
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Dentaprime has been…
My experience with Dentaprime has been amazing. The staff are caring and thoughtful. They go above and beyond to ensure your comfort.
Amazing place.
March 25, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Hi Anita,
Thank you so much, we’re thrilled to hear that your experience was amazing and that our staff went above and beyond to ensure your comfort.
Best regards,
The Dentaprime UK Team
Friendly and clean and tidy environment…
Friendly and clean and tidy environment also very pleasant well recommended!
March 25, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Hi David,
Thank you for your fantastic feedback! We’re pleased to hear that you found our environment friendly, clean, and tidy, and that you had a pleasant experience.
Best regards,
The Dentaprime UK Team
James hoare is very pleasant and has a…
James hoare is very pleasant and has a bright energy towards everyone.
March 24, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Hi,
Thank you for your fantastic feedback! We’re delighted to hear that James Hoare made such a positive impression with his pleasant energy and bright attitude.
Best regards,
The Dentaprime UK Team
Staff are always fantastic
Staff are always fantastic, the building is always emacculate and clean. I would recommend highly.
March 24, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your kind words, Yusuf! We’re delighted to hear you find our team fantastic and that you appreciate the cleanliness of our clinic. Your recommendation means a lot to us.
Kind regards,
The Dentaprime UK Team
When I came inside
When I came inside. I opened the door everyone is smiling. And so friendly. And very professional. I was impressed. Everything was explained properly. Even though my English is not the best they made me feel comfortable and helped me understand. Wow. I’m very happy. Everyone you can tell enjoys their jobs. Thank you so much.
March 24, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your wonderful feedback, Zsuzsanna! We’re so pleased to hear you felt welcomed, comfortable, and well supported throughout your visit. It’s especially important to us that everything is clearly explained, and we’re glad our team made that happen for you.
Kind regards,
The Dentaprime UK Team
Great experience will see you in 6…
Great experience will see you in 6 months!
March 23, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your review, Peter! We’re glad you had a great experience and look forward to seeing you again in 6 months.
Kind regards,
The Dentaprime UK Team
Fantastic service
Fantastic service . Full implants in January. My dentist was great. Got my full set of temporary s. Can’t wait to get the permanent teeth in late June early July. Highly recommend. And the sedation was well worth it . Cannot recommend enough
January 22, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you so much, Carl! We’re so pleased to hear you’re happy with your treatment so far and that everything, including the sedation, made your experience comfortable. We look forward to welcoming you back for your final smile!
Kind regards,
The Dentaprime UK Team
Very enjoyable
Very enjoyable. very knowledgeable staff. also very caring and considerate and reasonable prices. I highly recommend that James hoare looks after you his a very caring man. And My advice is don't go anywhere else dentaprime is the place to be.
March 20, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your amazing feedback, Kevan! We’re delighted to hear you had such an enjoyable experience and felt well cared for by our team. James will be especially pleased to hear your kind words.
Kind regards,
The Dentaprime UK Team
Excellent costumer service really…
Excellent costumer service really pleased and truly satisfied. Would recommend to anybody.
March 20, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your feedback, Gerald! We’re so pleased to hear you were happy with our customer service and truly satisfied with your experience. Your recommendation means a lot to us.
Kind regards,
The Dentaprime UK Team
bait-and-switch.
I went to Dentaprime in late 2025 for full-mouth dental implants after seeing their slick advertising and 3D imaging consultation. They told me I was an ideal candidate for both upper and lower jaws, I paid over £11,000 upfront, and signed a treatment plan on that basis.
What followed felt like a textbook bait-and-switch. Just before surgery they suddenly announced they couldn’t do the lower jaw “for medical reasons” (thin bone) — something never mentioned during the expensive scans and consent process. After I complained they offered a watered-down partial plan that still left me with temporary teeth only and ongoing pain from the upper work. Independent dentists I’ve since seen refuse to touch the lower jaw in isolation because the arches now don’t match.
I’ve ended up with thousands of pounds spent on work that was never delivered , constant discomfort, and a complete loss of trust. The clinic eventually refunded less than half what I paid and have been slow and unhelpful ever since.
In my view this is classic money-grabbing behaviour — take the big deposit, change the plan after the money is in their account, and hope the patient just gives up. After this experience I looked at Trustpilot, Facebook groups and other patient forums and was shocked to see dozens of other people describing almost identical stories: sudden plan changes, refund battles, and feeling misled.
If you’re considering implants here, please read every single bad review first. I wish I had. This practice left me in pain, out of pocket, and with no solution. I’ve now reported them to the GDC and the Dental Complaints Service. Save yourself the stress and go somewhere you can actually trust.
Best wishes,
November 17, 2025
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Hi,
We’re sorry to hear about your experience and understand your frustration. We take concerns like yours seriously and would appreciate the opportunity to review your case further. Please contact us directly at service.uk@dentaprime.com so we can look into this.
Kind regards,
The Dentaprime UK Team
Wonderful service and treatment
Wonderful service and treatment. From day one I have been made to feel welcome and at ease james and krista have been great aswell.
March 19, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your lovely review! We’re delighted to hear you felt welcome and at ease from day one. James and Krista will be so pleased to hear your kind words.
Kind regards,
The Dentaprime UK Team
Just finished my final check up after…
Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.
March 19, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for sharing your experience, Pierre! We’re so happy to hear you can smile with confidence again and are receiving such great compliments—this is exactly what we aim for.
Kind regards,
The Dentaprime UK Team
Very polite and procise staff easy…
Very polite and procise staff easy process throughout!!
March 18, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your feedback, Mr Switzer! We’re glad to hear you found the process easy and our team polite and efficient.
Kind regards,
The Dentaprime UK Team
Quite the experience very knowledgeable…
Quite the experience very knowledgeable team and each stage was discussed and clarified properly really happy!
March 18, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your thoughtful review, Norman! We’re pleased to hear everything was clearly explained and that you felt confident throughout.
Kind regards,
The Dentaprime UK Team
Exceptional from the staff to the…
Exceptional from the staff to the treatment!
March 18, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your kind words, Boris! We’re thrilled to hear you had such an exceptional experience with both our team and your treatment.
Kind regards,
The Dentaprime UK Team
Excellent dental practice really glad I…
Excellent dental practice really glad I chose dentaprime!!
March 17, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your review, Ray! We’re so glad you chose Dentaprime and had a great experience with us.
Kind regards,
The Dentaprime UK Team
Would recommend this Company
Would recommend this Company, super friendly, expertise is second to none. Truly satisfied.
March 17, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your recommendation, Jill! We truly appreciate your kind words about our team and expertise.
Kind regards,
The Dentaprime UK Team
Really great no complications at all!
March 17, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your feedback, Mustapha! We’re happy to hear everything went smoothly and without complications.
Kind regards,
The Dentaprime UK Team
Fantastic today well done Dee
March 17, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your kind words! Dee will be delighted to hear your feedback.
Kind regards,
The Dentaprime UK Team
Great experience from the front door
Great experience from the front door. Dee was absolutely brilliant 😊 1st class service. Highly recommended 😊
March 17, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your wonderful review, Valerie! We’re so pleased you had a great experience from the moment you arrived—Dee will be especially happy to hear this.
Kind regards,
The Dentaprime UK Team
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