A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more
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Review summary
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What people talk about most
Reviews shaping this summary
It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more
Company replied
I had final appointment in July. Full teeth removal with implants and sedation. I'm so happy I did this. Yes it costs and yes it's a shock at times having all your teeth removed and waiting for the fi... See more
Company replied
Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.
Company replied
Company details
Written by the company
Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.
Contact info
1 Cooperage Yard, London, E15 2QR, London, United Kingdom
- 0203 868 9195
- london@dentaprime.com
- dentaprime.co.uk
4.4
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Terrible experience
Terrible experience. This is not a clinic that cares for patients, but rather a McDonald’s-style cash extraction machine. Do not expect anything like personalised treatment or attention.
They will offer you a treatment plan you did not ask for, fail to send documents within the legally required timeframe, and remain very polite yet entirely unhelpful over the phone.
February 11, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We aim to provide professional, personalised care to all of our patients, and we regret that this was not your impression. We also take concerns regarding communication and documentation seriously, and we apologise if this has caused frustration.
We would welcome the opportunity to review your case and better understand what happened. If you are willing, please contact us directly at service.uk@dentaprime.com with further details so a senior member of our team can look into this for you.
Kind regards,
The Dentaprime UK Team
Fantastic customer service!!
March 17, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you so much for your kind feedback!
We’re delighted to hear that you had a great experience with our customer service. Your support is truly appreciated.
Kind regards,
The Dentaprime UK Team
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your kind review! We’re delighted to hear you received excellent and friendly service.
Kind regards,
The Dentaprime UK Team
Staff made me at ease and were very…
Staff made me at ease and were very helpful and polite would definitely recommend to anyone who needs dental treatment 💕💕
March 13, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your lovely review, Keith! We’re glad to hear the team made you feel at ease and appreciate your recommendation.
Kind regards,
The Dentaprime UK Team
Helpful and welcoming staff!!
March 13, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your feedback, Cathy! We’re really pleased you found our team helpful and welcoming.
Kind regards,
The Dentaprime UK Team
Wow can't believe how good my teeth…
Wow can't believe how good my teeth look, its been 3 weeks now ive finished my treatment no problems whatsoever honestly they bend over backwards to make sure you dont finish your treatment until your teeth are absolutely perfect and they really are everybody's commenting things like yur teeth look amazing and you look 10 years younger cant thank all the dentaprime staff enough for their sincere care and next level professionalism you've honestly changed my life, anybody reading this review who are thinking of implants please believe me this company is easily affordable and top quality, against abig thank you to you all for an amazing job.
March 12, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for sharing such a wonderful review, Kenneth!
It’s great to hear how happy you are with your new smile and that your experience with the team has been so positive. Knowing the treatment has made such a difference to your confidence means a lot to us. We truly appreciate your kind words and recommendation.
Kind regards,
The Dentaprime UK Team
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your kind review, Mr Veitch! We’re pleased to hear you received brilliant service.
Kind regards,
The Dentaprime UK Team
Brilliant as always amazing clinic
Brilliant as always amazing clinic
March 12, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your review, Michael! We appreciate your continued support and we are delighted you think so highly of the Dentaprime UK clinic.
Kind regards,
The Dentaprime UK Team
Excellent customer service!!
March 11, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your kind review, John! We’re pleased to hear you experienced excellent customer service.
Kind regards,
The Dentaprime UK Team
See you in 6 months everything has been…
See you in 6 months everything has been fantastic
March 10, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your review, Martin! We’re glad everything has been fantastic and we look forward to seeing you again in six months.
Kind regards,
The Dentaprime UK Team
All staff have been so accommodating…
All staff have been so accommodating and friendly especially James Hoare who is extra friendly in making you feel comfortable throughout the whole journey.
March 10, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your lovely feedback, Anthony! It’s great to hear that the team helped make your journey comfortable. We’ll be sure to share your kind words with James.
Kind regards,
The Dentaprime UK Team
Treatment has been hassle free
March 10, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your review, Michael! We’re pleased to hear your treatment experience has been smooth and hassle free.
Kind regards,
The Dentaprime UK Team
Brilliant service!!!
March 9, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your great review, Perry! We’re pleased to hear you received brilliant service and appreciate your feedback.
Kind regards,
The Dentaprime UK Team
Great service as always!!!
March 9, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your kind words! We’re glad to hear the service has been great as always and appreciate your continued support.
Kind regards,
The Dentaprime UK Team
Very good i wood recommend to any…
Very good i wood recommend to any body.many thanks .made me fill at ease.
March 6, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you so much, Mark! We’re pleased to hear you felt at ease during your visit and really appreciate your recommendation.
Kind regards,
The Dentaprime UK Team
It’s been a long process but I’ve…
It’s been a long process but I’ve finally got my temps all in all I’m very happy so far. I’m so excited for the next chapter with Dentaprime uk. Pleasant staff very professional team.so far so good 👍👍👍
March 7, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for sharing your experience, Paul! We’re glad to hear you’re happy with your temporary teeth and that the journey so far has been positive. We look forward to supporting you through the next stage of your treatment.
Kind regards,
The Dentaprime UK Team
Brilliant exceptional!
March 6, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your wonderful feedback, Cona! We really appreciate your kind words.
Kind regards,
The Dentaprime UK Team
Everything was clear from start to…
Everything was clear from start to finish I was made to feel welcome and at ease by all staff specially by James hoare and krista in the waiting area!!
March 6, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your lovely review, Shindy! We’re pleased to hear everything was clear and that you felt welcome and at ease. We’ll be sure to pass your kind words on to James and Krista.
Kind regards,
The Dentaprime UK Team
Brilliant see you in 6 months time!!
March 6, 2026
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
Thank you for your great review, Scott! We look forward to seeing you again in six months.
Kind regards,
The Dentaprime UK Team
I have had a dreadful experience
I have had a dreadful experience, and they have refused to refund me for overcharging.
I initially contacted them by phone and arranged an appointment to get a quote.
I attended the clinic for my appointment (it is a 2 ½ hour each way journey).
After initial investigation by a dentist, I was passed to an administrator. I was told that they could do the phase 1 investigations now at a cost of £229. However, if I paid £299 towards the treatment, I would be able to keep their offer of a discount until I decided to proceed, I paid this. For this I was subjected to high pressure sales tactics on time, price and availability. They then gave me a 33-page contract I had to sign before treatment began. I would have needed a day to review this and register my objections. (I did review it at home later and responded with 10 clauses I disagreed with).
Since that appointment I have received 5 different quotes all with different solutions and prices.
I then arranged a second appointment to find a way forward. I arrived 10 minutes late and they refused to see me. Remembering it is a 2 ½ hour journey each way. I returned home and complained saying I now did not want to proceed with the treatment and requested a refund of the £70 being the difference of the £229 for initial investigations and £299 as deposit for future treatments. They refused to refund me stating the contract says I had 3 days cooling off to get a refund.
This company seems to make up the pricing on the fly, are arrogant and use pressure tactics to get people to sign up. I have also spoken to others who have come across Dentaprime and have been told they have a high rate of implant failures that they have to fix. I would advise you to try other dentists.
November 13, 2025
Unprompted review
Reply from Dentaprime UK Dental Implant Clinic
We’re sorry to read your review, Martyn, and that you feel dissatisfied with your experience.
Our consultation process is designed to provide a thorough clinical assessment and outline potential treatment options based on the findings from examinations and scans. In some cases, different treatment approaches may be discussed or refined following further clinical review, which can lead to updated quotations. These are intended to ensure patients receive the most appropriate treatment plan for their individual needs.
Regarding deposits and refunds, these are handled in accordance with the terms agreed at the time of booking, including the stated cooling-off period. We regret that this has caused frustration in your case.
We would welcome the opportunity to review your concerns in more detail and clarify the points you have raised. Please feel free to contact us directly at service.uk@dentaprime.com
so we can investigate this further.
Kind regards,
The Dentaprime UK Team
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