Dentaprime UK Dental Implant ClinicReviews 

2,524
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 490 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional staff and service they received. Customers consistently praise the team for their friendliness, professionalism, and helpfulness, making them feel at ease throughout their visits. Many people are delighted with the final product, such as new teeth, which have significantly improved their ability to eat and smile with confidence. The overall treatment and care are described as amazing and efficient, with many appreciating the clear explanations and pain management provided. However, some people mentioned issues with pricing, finding the costs to be higher than expected or experiencing aggressive upsells and unexpected charges. A few other people also felt that the service was poor, citing communication problems, delays, and a lack of proper aftercare or consistent information. Some reviewers were not happy with the product quality, experiencing issues with temporary dentures breaking or treatment plans changing midway through, leading to additional costs.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their friendliness, politeness,... See more

Service

Customers consistently note positive experiences with service, with many praising the high level of care,... See more

Price

Reviewers mention negative feedback about price, with many expressing dissatisfaction over unexpected costs... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing satisfaction with... See more

Product

Consumers find the product to be ambiguous, with some reviewers expressing satisfaction with the natural look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

I had final appointment in July. Full teeth removal with implants and sedation. I'm so happy I did this. Yes it costs and yes it's a shock at times having all your teeth removed and waiting for the fi... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental Clinic
  3. Dentist
  4. Denture Care Center

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(2,524)

440 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone is always very helpful and put…

Everyone is always very helpful and put your mind at ease when you are having treatment.

March 5, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind feedback, Iian. It’s great to hear that our team helped put you at ease during your treatment — providing reassurance and support is very important to us!

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great as always pleasant visit 👍

March 4, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your review! We appreciate your continued support and are glad your visit was pleasant as always.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

A Life-Changing, Pain-Free Experience at Dentaprime

​I cannot recommend Dentaprime highly enough. From the moment I walked in, I felt completely at ease.
​Planning & Pricing: A huge thank you to Milly, who handled my dental plan and pricing. She made everything so clear and straightforward from the start.
​The Procedure: Dr. Yasmin "Habibi" is truly the best. She was so gentle and caring throughout. I had implants and a bone graft done with no pain at all.
​The Atmosphere: I felt so relaxed and happy with the care from my dental nurse Deanna that I was even having a little dance while getting my implants and bone graft done! It’s rare to find a clinic where you can feel that comfortable during surgery.
​The Results: Dr. Ivan, who fitted my temporary teeth, was brilliant. He explained everything perfectly and made sure I was happy with the result.
​The Welcome: A special shoutout to the lovely James on reception and all the girls at the front desk who always make you feel so welcome and looked after.
​If you are looking for dental work where you feel genuinely cared for, this is the place to go!

March 4, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your detailed and thoughtful review, Angel.

We’re very pleased to hear that your experience with our team has been so positive, from the planning stage through to your treatment and temporary teeth fitting. We’ll be sure to share your kind words with Dr Yasmin, Dr Ivan, Milly, Deanna, James, and the rest of the team.

Your feedback means a great deal to us, and we’re grateful you trusted Dentaprime with your treatment journey.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Top class staff

March 2, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind feedback, Dani. We truly appreciate your comments about our team.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Excellent customer service as always

Excellent customer service as always

March 2, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your review, Jordon. We appreciate your continued support and are pleased to hear you received excellent customer service.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

See you in 6 months time

See you in 6 months time, really happy with everything so far 👍

February 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind words, Majed! We’re so pleased you’re happy with everything so far and we look forward to seeing you again in six months.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

all staff are polite to each other and…

all staff are polite to each other and they treat one other with curtisy and respect as well as the patients.

February 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your thoughtful review! It’s great to hear you noticed the respect and courtesy within our team as well as towards our patients — that culture is very important to us.

Kind regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

I put my trust in this company and was…

I put my trust in this company and was messed about by them for months. Wrong Information given over and over. Ill fitting bridge incorrectly made causing a speech impediment. So many people have issues with this company they eared the nick name denta crime. They reply asking me to contact them but I am always in touch with them via email what app Facebook messenger and phone calls which ive now started to record on my end as there have been times they denied speaking to me even though I have the call log. Shame on u.
Please stop gas lighting me. You are well aware that I have been given wrong information on many occasions. Which is why my complaint was upheld. Stop pretending you actual do something when you mess up I have been for more xrays in February as you well know. And u are supposed to repair my left hand side where you messed up and left me with a speech impediment still waiting on a plan I have every right to let potential customers know what to expect. You dont even have a waiting room fgs. Use this company at your own risk

February 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

We’re sorry to read another review from you, Lisa, and to see that you continue to feel frustrated about your experience.

Concerns relating to fit, speech, or prosthetic comfort are taken seriously and should always be clinically assessed so appropriate adjustments or corrections can be made where indicated. Implant restorations can sometimes require refinements during the adaptation period, and these are normally addressed as part of the treatment process.

We also strongly refute the suggestion that communication is denied or avoided. Our teams document patient interactions across phone, email, and messaging channels to ensure continuity of care. If there has been any misunderstanding, we would prefer to address this constructively rather than through repeated public exchanges.

As previously stated, we remain willing to review your case in detail through the appropriate clinical and complaints process to ensure everything has been assessed properly.

If you would like us to conduct a further formal review, please contact us directly at service.uk@dentaprime.com
so we can look into this thoroughly.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Can’t thank Dee enough

Can’t thank Dee enough, incredible, professional and amazing smile to greet you in, she’s an absolute pleasure and would highly recommend, thank you Dee for making the journey so seamless and welcoming 🙂

February 25, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your wonderful review, Andy! We’re thrilled to hear Dee made such a positive impact on your journey.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Everything is brilliant

Everything is brilliant, 5 stars all round!!

February 25, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your fantastic review, Mariusz! Five stars all round means a lot to our whole team — we truly appreciate your support.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Amazing as always no problems.

February 25, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your great review, Stephen! We’re so pleased to hear everything has been amazing as always and that you’ve had no problems.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Overwhelmed how nice everybody is!!

February 24, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your lovely review! We’re truly delighted to hear you felt so welcomed — creating a friendly and supportive environment is very important to us.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant as always!!

February 24, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your wonderful feedback! We’re delighted to hear it’s been brilliant as always — your continued trust means a great deal to us.

Kind regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

I have done an appointment but when I…

I have done an appointment but when I checked the reviews I wanted to cancel it , I call them within the time of cancellation that said you have the right to cancel and they will give you the deposit back but they said they will not and they give me other appointment date but I didn't attend because I see they are not professionals, first because they are not honestly they keep the money for the deposit and don't respect what they said in their website, and the experience for others patients in this clinic are 80% bad , so I loose £50 but I save thousands , I have spoken with some patients that they have bad experiences and they spend more money in other clinic to repair what dentaprime has done. Avoid if you have all ready pay for consultation it's better to loose this amount then loose thousands.

February 20, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

We’re sorry to read your review and that you decided not to attend your appointment after booking with us.

We would like to clarify that cancellation rights and deposit refunds are handled strictly in line with the terms and conditions agreed at the time of booking. Refund eligibility depends on factors such as the notice period provided and whether the appointment slot has already been allocated and confirmed. Deposits are not retained arbitrarily, and we aim to apply our policy consistently and fairly to all patients.

We also take issue with the suggestion that we are dishonest or unprofessional. Dentaprime works with qualified clinicians and structured treatment protocols, and thousands of patients successfully complete treatment with us each year. However, we understand that online reviews can influence decisions, and we respect every patient’s right to choose the provider they feel most comfortable with.

If you believe your cancellation was handled incorrectly, we would be happy to review your case again.

If you would like to discuss this further or provide more details, please feel free to contact us directly at service.uk@dentaprime.com
so we can look into it for you.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant as always!!

February 20, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your fantastic review, Colin! We’re delighted to hear it’s been brilliant as always — your continued support means a lot to us.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant as always!!

February 19, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your great review, Simon! We’re delighted to hear it’s been brilliant as always — we truly appreciate your continued trust.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Amazing service absolutely no…

Amazing service absolutely no complaints!

February 19, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your fantastic review, Lionel! We’re delighted to hear you received amazing service with no complaints — that means a lot to us.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Honestly top class clinic best clinic…

Honestly top class clinic best clinic for implants all staff are great!

February 19, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your amazing review, Phil! We’re thrilled to hear you consider us a top-class clinic and truly appreciate your kind words about our team.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Always a good service,seen on time

Always a good service,seen on time . Friendly staff.

February 16, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind review, George! We’re pleased to hear you received good service, were seen on time, and found our team friendly.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant customer service!!!

Brilliant customer service!!!

February 17, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your fantastic review, Glen! We’re delighted to hear you were happy with our customer service.

Kind regards,
The Dentaprime UK Team

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