Dentaprime UK Dental Implant ClinicReviews 

2,524
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 490 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional staff and service they received. Customers consistently praise the team for their friendliness, professionalism, and helpfulness, making them feel at ease throughout their visits. Many people are delighted with the final product, such as new teeth, which have significantly improved their ability to eat and smile with confidence. The overall treatment and care are described as amazing and efficient, with many appreciating the clear explanations and pain management provided. However, some people mentioned issues with pricing, finding the costs to be higher than expected or experiencing aggressive upsells and unexpected charges. A few other people also felt that the service was poor, citing communication problems, delays, and a lack of proper aftercare or consistent information. Some reviewers were not happy with the product quality, experiencing issues with temporary dentures breaking or treatment plans changing midway through, leading to additional costs.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their friendliness, politeness,... See more

Service

Customers consistently note positive experiences with service, with many praising the high level of care,... See more

Price

Reviewers mention negative feedback about price, with many expressing dissatisfaction over unexpected costs... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing satisfaction with... See more

Product

Consumers find the product to be ambiguous, with some reviewers expressing satisfaction with the natural look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

I had final appointment in July. Full teeth removal with implants and sedation. I'm so happy I did this. Yes it costs and yes it's a shock at times having all your teeth removed and waiting for the fi... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental Clinic
  3. Dentist
  4. Denture Care Center

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,524)

440 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading !

Misleading !
Multiple times confirmed over the phone and WhatsApp chat that a single implant would cost £1080. But after paying £124 for a screening and visiting clinic they asked for £2,000. Complete dishonesty and misleading with customers.

December 5, 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Hassan,

Thank you for taking the time to share your feedback. We’re sorry to hear that you felt misled and disappointed by your experience, and we understand how frustrating this must have been.

We aim to be transparent when discussing pricing and treatment options. Quoted figures provided prior to a consultation are indicative and can only be confirmed following a full clinical assessment, as treatment needs may vary depending on individual circumstances identified during examination and imaging. We regret if this was not communicated as clearly as it should have been.

We take concerns like yours seriously and would welcome the opportunity for a senior member of our team to review your case and the communications you received. If you are willing, please contact us directly at service.uk@dentaprime.com
, including your full name and any relevant details, so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Excellent service

I can't recommend Dentaprime highly enough. They have transformed my smile, all the staff are completely professional,the complex dental work PAIN free. They should be rightly and justly proud of the work they do. 5 stars.

January 9, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Simon,

Thank you for your fantastic feedback! We’re delighted to hear that you’re so happy with your transformed smile and that the treatment was professional and pain free. Your kind words mean a great deal to our whole team, and we truly appreciate your recommendation.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Amazing customer care

Amazing customer care, very happy got my finals next week looking forward to it

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi MOT,

Thank you for your fantastic feedback! We’re delighted to hear that you’re very happy with the customer care you’ve received and that you’re looking forward to your finals next week. We wish you all the best and look forward to seeing you again soon.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service!!

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Lee,

Thank you for your fantastic feedback! We’re delighted to hear that you experienced great service. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Just had the fitting for the try outs…

Just had the fitting for the try outs of my final restoration.
As always it's been a pleasure to visit.
All the staff, from reception to dental staff, are lovely people.
They make you feel welcome and relaxed.
I would highly recommend coming here for any dental treatment needed.

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Lisa,

Thank you for your fantastic feedback! We’re delighted to hear that your try-out fitting went well and that, as always, you felt welcomed and relaxed by our team. Your recommendation truly means a lot to us, and we’re grateful for your continued trust.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Happy with the treatment and the staff…

Happy with the treatment and the staff top quality.

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kenneth,

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with your treatment and found our staff to be top quality. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very friendly staff very competitive…

Very friendly staff very competitive prices. Would definitely recommend

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mark,

Thank you for your fantastic feedback! We’re delighted to hear that you found our staff very friendly and our prices competitive. Your recommendation truly means a lot to us.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

James hoare has been brilliant always…

James hoare has been brilliant always welcoming and working with a smile!

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mr S,

Thank you for your fantastic feedback! We’re delighted to hear that James Hoare has been brilliant, always welcoming, and working with a smile. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really good staff really efficient and…

Really good staff really efficient and you feel looked after!

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Ceri,

Thank you for your fantastic feedback! We’re delighted to hear that you found our staff really good, efficient, and that you felt well looked after. Your kind words mean a lot to us.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Piss poor company was told to get…

Piss poor company was told to get medical letter from hospital so I could proceed with treatment which I got saying I could go ahead only for this joke of a company saying I had to wait 2 years giving me the run around!

January 13, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Heath,

Thank you for taking the time to share your feedback. We’re sorry to hear how frustrated and disappointed you feel about your experience and the outcome of the process.

We understand how upsetting it can be to feel given conflicting information, particularly after taking steps such as obtaining medical clearance. This is not the experience we aim to provide, and we regret that you felt you were given the run around.

We take concerns like yours seriously and would welcome the opportunity for a senior member of our team to review your case and clarify the situation properly. If you are willing, please contact us directly at service.uk@dentaprime.com
, including your full name and relevant details, so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very helpful and friendly staff.

January 12, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Graham,

Thank you for your fantastic feedback! We’re delighted to hear that you found our staff very helpful and friendly. Your kind words are greatly appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant as always!

January 12, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Rajesh,

Thank you for your fantastic feedback! We’re delighted to hear that your experience was brilliant as always. Your continued support is truly appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

James is lovely always makes you smile…

James is lovely always makes you smile and laugh puts you at ease!

January 12, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Bailey,

Thank you for your fantastic feedback! We’re delighted to hear that James made you feel at ease and brought a smile to your experience. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service!!

January 12, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Lionel,

Thank you for your fantastic feedback! We’re delighted to hear that you experienced great service. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Thief

No, I’ve been trying again to stay free and I’ve been trying since 3 November to get my money back so it’s been two months. They are holding my money and now they’re still not getting back to me to let me know when they’re putting the money from my account. I do not understand why they are stealing my money and they’re not giving it back to me in my money and it should be back in my account. I understand they had two weeks of Christmas but now it’s the eighth of January and they should have the money in my account. They should’ve added it in my account the day got back from Christmas but no, they can’t be bothered. They are. I said I wouldn’t trust him as far as.

January 8, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for taking the time to share your feedback. We’re very sorry to hear how frustrated and upset you’re feeling about this situation and understand how distressing it is to be waiting for a refund.

We regret that this matter has taken longer than expected and that our communication has not met your expectations. This is not the experience we aim to provide, and we take concerns regarding refunds very seriously.

To allow a senior member of our team to review your case properly and provide you with an update, we kindly ask that you contact us directly at service.uk@dentaprime.com
, including your full name and any relevant details, so we can look into this as a priority.

Kind regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Avoid this place at all costs

Avoid this place at all costs

Thank me later.

I won’t waste my time on how I’ve been treated, the condescending attitude, extra costs, goal posts being moved, this company has to be the biggest scam
Don’t let the glitz and glam fool you.
One person says one thing another says something else.
I’m mentally drained, emotionally exhausted and still waiting since sept for my bridge.

January 8, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Marcus,
Thank you for taking the time to share your feedback. We’re very sorry to read how distressed and exhausted you’re feeling and regret that your experience has left you so dissatisfied.

We understand how upsetting it can be when expectations are not met and when communication feels inconsistent. This is not the experience we aim to provide, and we are sorry that you feel let down by the process and the time involved.

We take concerns regarding treatment timelines and communication very seriously and would welcome the opportunity for a senior member of our team to review your case in detail. If you are willing, please contact us directly at service.uk@dentaprime.com
, including your full name and any relevant reference details, so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very good service from James hoare

Very good service from James hoare

January 8, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for your fantastic feedback! We’re delighted to hear that you received very good service from James Hoare. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really great service from James hoare.

January 8, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Terry,
Thank you for your fantastic feedback! We’re delighted to hear that you received really great service from James Hoare. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

I came in 3 days straight everything…

I came in 3 days straight everything went smooth and very efficient and the end result is great!

January 7, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Andy,
Thank you for your fantastic feedback! We’re delighted to hear that everything went smoothly and efficiently over your visits and that you’re pleased with the end result. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Extremely good dental clinic very…

Extremely good dental clinic very professional!

January 7, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for your fantastic feedback! We’re delighted to hear that you found our clinic extremely good and professional. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

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