Dentaprime UK Dental Implant ClinicReviews 

2,524
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 490 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional staff and service they received. Customers consistently praise the team for their friendliness, professionalism, and helpfulness, making them feel at ease throughout their visits. Many people are delighted with the final product, such as new teeth, which have significantly improved their ability to eat and smile with confidence. The overall treatment and care are described as amazing and efficient, with many appreciating the clear explanations and pain management provided. However, some people mentioned issues with pricing, finding the costs to be higher than expected or experiencing aggressive upsells and unexpected charges. A few other people also felt that the service was poor, citing communication problems, delays, and a lack of proper aftercare or consistent information. Some reviewers were not happy with the product quality, experiencing issues with temporary dentures breaking or treatment plans changing midway through, leading to additional costs.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their friendliness, politeness,... See more

Service

Customers consistently note positive experiences with service, with many praising the high level of care,... See more

Price

Reviewers mention negative feedback about price, with many expressing dissatisfaction over unexpected costs... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing satisfaction with... See more

Product

Consumers find the product to be ambiguous, with some reviewers expressing satisfaction with the natural look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

I had final appointment in July. Full teeth removal with implants and sedation. I'm so happy I did this. Yes it costs and yes it's a shock at times having all your teeth removed and waiting for the fi... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental Clinic
  3. Dentist
  4. Denture Care Center

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,524)

440 reviews in the last 12 months

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Rated 1 out of 5 stars

They advertise the cheapest prices in…

They advertise the cheapest prices in Europe. I wonder how their quote to me of £21000-00 would be at an expensive implant factory (trade description act?)

December 17, 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Peter!

Thank you for sharing your feedback. We understand how a treatment quote can seem surprising, and we appreciate the opportunity to clarify.

Dentaprime does not advertise a single fixed price for dental implants, as every treatment plan is tailored to the individual patient’s clinical needs. The final cost depends on several factors, including the number of implants required, the type of restoration, bone condition, preparatory procedures, and the overall complexity of the case. This means prices can vary significantly from one patient to another.

Our aim is to provide high-quality implant treatment at prices that are generally more affordable than many Western European clinics, while maintaining strict medical standards, experienced clinicians, and regulated facilities. All quotations are based on medical assessments and are fully explained before any decision is made.

We take transparency seriously and are always happy to review any concerns regarding pricing or treatment recommendations.

If you would like to discuss this further or provide more details, please feel free to contact us directly at service.uk@dentaprime.com
so we can look into it for you.

Kind regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Like said by many appointment fee…

Like said by many appointment fee aren't refunded though plenty notice given though you say online appointments were free at the time. Hoping that your forced to come but why would you if your not doing anything for me and won't get any money? Enjoy the fee nothing compared to what you could have got. Better places out there who deserve and will get my business. Oh and asking for a deposit for starting the work when you may or may not or even be seen is pure greed and to ring early for this. Should have trusted gut instinct and read all reviews as you do incorrect work then demand more money to fix it and keep people waiting. Enjoy the fee. Will warn others to avoid you and show and tell them. With you its just money, money, money. Your too much of a risk to me.

January 26, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

We’re sorry to hear about your experience and that you feel disappointed. We understand how frustrating this situation must have been for you, and we appreciate you taking the time to share your feedback.
At Dentaprime UK, appointment fees and deposits are put in place to secure clinical time, cover medical assessments, and ensure availability of our dental team. These terms are explained in advance, and we aim to be as transparent as possible about our processes. Deposits requested before treatment are not a payment obligation but part of standard practice to allow proper planning and continuity of care once a patient decides to proceed.
We strongly disagree with the suggestion that patient care is driven by greed. Our focus is always on providing safe, appropriate treatment recommendations based on each individual case, and we never carry out or suggest unnecessary procedures. If treatment plans change, this is always due to clinical findings and patient needs, which are discussed openly.
That said, we regret that your expectations were not met and that this has led to a loss of trust. Feedback like yours is taken seriously and helps us review how we communicate and support patients throughout their journey.
If you would like to discuss this further or provide more details, please feel free to contact us directly at service.uk@dentaprime.com so we can look into it for you.
Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Treatment has been fantastic

Treatment has been fantastic. See you few months time.

January 29, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mark!

Thank you for your lovely feedback! We’re so pleased to hear your treatment has been fantastic, and we look forward to seeing you again in a few months.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really happy with everything

Really happy with everything! No complaints.

January 29, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your kind review! We’re really happy to hear you were satisfied with everything and truly appreciate your trust in Dentaprime UK.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Being at dentaprime i was welcomed with…

Being at dentaprime i was welcomed with kindness and helpfulness especially James hoare he kept me feeling positive.

January 28, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Anthony,

Thank you for your fantastic feedback! We’re delighted to hear that you felt welcomed with kindness and helpfulness during your visit, and that James Hoare helped keep you feeling positive. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff, very clean environment, made to feel at ease and highly recommended.

January 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Frank,

Thank you for your fantastic feedback! We’re delighted to hear that you found our staff lovely and friendly, the environment very clean, and that you felt at ease during your visit. Your recommendation truly means a lot to us.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Quick and clean place

Quick and clean place. Staff are friendly and bubbly. Thank you Dee and Kate for making us laugh

January 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mrs McNichol,

Thank you for your fantastic feedback! We’re delighted to hear that you found the clinic quick and clean, and that our friendly, bubbly team made your visit enjoyable. A special thank you for mentioning Dee and Kate - we’ll be sure to pass on your kind words to them.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

4 implants £8,000 much more expensive than my chosen dentist.

4 implants came to circa £8,000. I can find no evidence for their assertion that they are cheaper than other UK dentists. I went to a specialist implant centre in Brighton that has no consultation fee and quoted me £1,395 per implant, substantially cheaper than Dentaprime.
Dentaprime said I needed 4 implants, the Brighton centre and my own dentist said I only needed 2!

I asked for a receipt at reception for my insurer and was then ignored. I again asked at my consultation and was told it would be sent - nothing sent. I chased and was told I would only get a receipt after the treatment was completed.

November 14, 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Derek,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were dissatisfied with the pricing and service you received. We understand how important it is to feel confident in the treatment and costs, and we regret that our service did not meet your expectations.

Pricing for implants can vary based on individual treatment plans, and we aim to provide clear and fair pricing based on each patient’s unique needs. We also understand your concerns about the treatment plan and would be happy to review your case further to ensure we have accurately explained the reasoning behind our recommendations.

Regarding the receipt, we sincerely apologise for the delay and communication issues. It’s important to us that our patients receive all necessary documentation in a timely manner, and we’ll work to address this.

If you would like to discuss this further or provide more details, please feel free to contact us directly at service.uk@dentaprime.com
so we can look into it for you.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service fantastic clean surgery…

Great service fantastic clean surgery friendly staff

January 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi David,

Thank you for your fantastic feedback! We’re delighted to hear that you received great service, found the surgery clean, and experienced friendly staff throughout your visit. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 4 out of 5 stars

Pleasant staff and make you comfortable…

Pleasant staff and make you comfortable with any issues!

January 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Oliver,

Thank you for your fantastic feedback! We’re delighted to hear that our staff made you feel comfortable and helped with any issues. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Shocking bad practice keeping deposits

Shocking bad practice keeping deposits, I initially booked before reading reviews ( My bad) read negative reviews and it put me off so I cancelled a week in advance. Lady said I cannot get a refund, I am not to happy about that as I have given more than enough notice. To keep people’s money because they cancel well in advance is shocking, no wonder you get the negative comments. People have a choice and if the choice is no longer to proceed you have an ethical duty to pay people back their deposit, sort this out or you’ll soon get a bad name.

January 27, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Gazfrew,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were dissatisfied with our cancellation policy. We understand how frustrating this situation must be for you, and we regret that the process did not meet your expectations.

Our booking terms, including deposits, are designed to ensure fairness for both our patients and the clinic. However, we understand that this may have caused frustration, and we take your concerns seriously. We would welcome the opportunity to review your case and look into it further.

If you would like to discuss this matter further, please feel free to reach out to us directly at service.uk@dentaprime.com
, and we will make sure it is addressed promptly.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great customer care.

January 23, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Roger,

Thank you for your fantastic feedback! We’re delighted to hear that you experienced great customer care. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Absolutely delighted with the procedure…

Absolutely delighted with the procedure so far.

January 22, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Graham,

Thank you for your fantastic feedback! We’re delighted to hear that you’re absolutely delighted with the procedure so far. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very happy with the whole treatment!

January 22, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kirk,

Thank you for your fantastic feedback! We’re delighted to hear that you’re very happy with the whole treatment. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Treatment all complete really happy…

Treatment all complete really happy with the result!! Can smile with confidence!

January 21, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Paul,

Thank you for your fantastic feedback! We’re delighted to hear that your treatment is complete and that you’re really happy with the result. It’s wonderful to know you can now smile with confidence — that means a lot to us.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

The whole experience was professional…

The whole experience was professional and all of the staff were brilliant

January 21, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Stuart,

Thank you for your fantastic feedback! We’re delighted to hear that your whole experience was professional and that all of our staff were brilliant. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish... Great customer care
Attention to detail is on point and i couldn't recommend high enough

January 20, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kellie,

Thank you for your fantastic feedback! We’re delighted to hear that you had an amazing experience from start to finish and felt well supported by our customer care. Your kind words about our attention to detail mean a lot to us, and we truly appreciate your recommendation.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, no problems I'm happy with everything!

January 19, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Peter,

Thank you for your fantastic feedback! We’re delighted to hear that you had a fantastic experience and that you’re happy with everything. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 4 out of 5 stars

Good stuff and professional service…

Good stuff and professional service from jems and krista

January 19, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mohamed,

Thank you for your fantastic feedback! We’re delighted to hear that you received professional service from James and Krista. We’ll be sure to pass on your kind words to them.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service very helpful wonderful…

Great service very helpful wonderful people

January 19, 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Owen,

Thank you for your fantastic feedback! We’re delighted to hear that you found our service great and our team very helpful. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

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