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DentOrdu Oral and Dental Health Center Reviews 352

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making every interaction pleasant and smooth. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting the seamless coordination and communication. Reviewers are particularly impressed with the quality of the work and the care taken by the dentists, often noting the pain-free procedures and the outstanding results that restored their confidence. However, some customers also noted issues with accommodation and hotel staff, finding them unhelpful with room-related concerns. A few other people also felt that the overall experience was stressful and uncomfortable, citing issues with airport transfers, concerns about the environment, and unprofessional responses to their concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, caring, and helpful.... See more

Service

Users describe positive interactions with service, highlighting the professionalism, attentiveness, and... See more

User experience

Consumers report overwhelmingly positive user experiences, often describing them as amazing, brilliant, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the staff's patience, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing extreme satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Had 8 implants and 10 crowns fitted over two visits to the clinic. Great experience from the start. Ayla my coordinator let me know about transfers from airport and to the clinic for visits. Sera... See more

Rated 5 out of 5 stars

Best experience ever from start, which was 6 months ago to finish which just happened. I was here in June and got 13 teeth extracted, 6 implants, sinus lift, membrane and bone graft and at no point... See more

Rated 5 out of 5 stars

Dentordu is a well oiled machine. My coordinator Serap was excellent, really responsive and always on hand when needed. Nothing was too much effort for her. My dentist (I forget her name) was gentl... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Very understanding and kind people who accomodate to each individual’s needs whatever they may be. Couldnt be more happier with the outcome and for a very reasona... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

As The Private Dent Ordu Dental Polyclinic, we give importance to people’s happiness and their genuine,happy smiles. The reason is because we think that it’s the biggest richness in life. Therefore, we don’t consider ourselves as just a clinic which finds solutions to teeth problems; but as a clinic that you will remember for a lifetime with your lasting happy smiles along with your mouth and teeth health. We always follow up with current technology and developments. Therefore, we closely follow the direction that dentistry is going towards in the World and we do our best to mett your needs and expectations. We think of each moment you will spend with us and we perfectly perform whatever is necessary for your happiness. We feel deservedly proud of being the solution to all of your mouth and teeth problems thanks to our professional doctors. Our Treatments Zirconium Tooth Laminated Teeth Root Canal Treatment Dental Fillings Orthodontic Treatment Teeth Whitening (Bleaching) Implant Periodontology Composite Fillings (Bonding) Pink Aesthetic Oral and Maxillofacial Surgery Aesthetic Dentistry


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Booked in for 24 monolithic zirconium…

Booked in for 24 monolithic zirconium crowns and couldn’t be more pleased with the results from start to finish the staff couldn’t do enough for me serap the clinic coordinator always made sure that everything was going to plan and the dentist Tugha sen and her assistant Canan where very professional at their job also ozlem sozer kept me informed about everything from the moment I booked my trip best dental clinic in turkey with out a doubt so Ifyou’re thinking about getting your teeth done book with Dentordu best decision I ever made

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

I went to Dentordu Izmir on the 17th…

I went to Dentordu Izmir on the 17th march.

On arrival everything was smooth, picked up from air port, hotel and dental clinic fine.

Straight into it shaving teeth down which was fine minor discomfort. The concerns started straight after this point. The dentist shaved more teeth than they were meant to even though there was nothing wrong or no reason required. A dispute at the end of treatment over the increase bill due to this. I had to pay for the further 4 teeth which had been shaved.

- Dentist are friendly but talk about you to one another in their language.
- Stabbed my lip by accident with needle when going to administer the numbing stuff.
- dropped my full set of vaneers on the floor when going to fitment process.
- After returning home teeth were really sensitive to hot and cold foods or drink. Contacted them and they claimed this would go after 2 months. This is still the case it has got better slightly but not much.
- unable to eat certain food properly due to no strength in front teeth. I’m not sure if this is a normal thing with vaneers

MY BIGGEST CONCERN RIGHT NOW IS MY TEETH ARE ALWAYS BLEEDING RANDOMLY AND ITS LARGE AMOUNTS OF BLOOD.
- when contacted they said pay for the flight and return etc.

Overall my teeth look good but I’m full of regret. I should have got them done in the uk.

Honestly avoid turkey teeth on a whole not just this company.

March 29, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Dear Tristan,

Thank you for sharing your feedback. We are always open to constructive comments as they help us improve both our service and communication. However, it’s important to clarify a few points for accuracy.

First, regarding your aftercare: many times, we tried to refer you to our agreed aftercare clinic located in London, where you could have had regular follow-up checks and any issues assessed locally. Unfortunately, you have not attended this appointment, despite repeated reminders. In addition, during your treatment in Izmir, you did not attend your final check-up before leaving, which we consider an essential part of the process. Skipping these appointments makes it difficult for us to support you properly.

On the specific concerns you mentioned:
- Treatment plan & additional teeth: Any adjustments made during treatment were to ensure a functional and aesthetic final result. The additional teeth were discussed with you before proceeding, and the revised cost reflected the extra work carried out.
- Incidents during procedure: While accidents can occasionally occur (such as the numbing injection causing slight discomfort or the temporary handling slip with the veneers before final placement), these were managed carefully and did not compromise the final result.
- Sensitivity: Some degree of sensitivity after veneer preparation is common and usually subsides with time, which we explained to you. Again, had you attended the London aftercare clinic, we could have assessed your case in detail and provided solutions.
- Functionality & bleeding gums: Difficulty eating or gum bleeding are not typical outcomes when aftercare is followed. This is precisely why the London clinic visits are essential. Gum health requires monitoring and professional cleaning, especially after major dental work. Without these check-ups, minor issues can develop into bigger concerns.

Finally, we are pleased you acknowledge that the aesthetic outcome looks good. We regret to hear you feel regret overall, but we must stress: we made every effort to provide you with safe, high-quality treatment and local aftercare options. To this day, our London clinic remains available for you, and we strongly encourage you to attend so your current concerns can be properly examined and addressed.

We wish you the best and remain committed to supporting you if you engage with the aftercare we have arranged.

Kind regards,
Dentordu Dental Clinic

Rated 5 out of 5 stars

I have had an amazing experiance from…

I have had an amazing experiance from start to finish i would like to thank the team who has made me feel welcome and any issues got delt with straight away, it was very clean and professional i would recommend this to everyone amazing experiance and a extra thankyou to serap for being helpful and sorting my hotel and any issues that i had.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience at Dentordu…

I had a great experience at Dentordu Kalin and serap the clinic coordinators were great I really appreciated them in every way they made this experience so easy. I had crowns put in and honestly I was so scared but the Kalin and serap where there with me every step of the way. I highly recommend Dentordu if you are flying to turkey for any dental work. I’m extremely happy with the outcome of my smile. Thankyou to the whole team and staff and especially Kalin and Serap

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Treatment

My experience at Dentordu Izmir has been amazing from day one back in April when I first started my treatment, From the moment I walked into the dentist the staff have been lovely, especially Serap, who went above and beyond to help me , nothing was ever any trouble for her , so friendly and speaks very good English, I can not say enough about my dentist Irem Karaman , she has worked miracles on me everything she did was always to perfection, am over the moon with my treatment , and would recommend anyone thinking of using this dentist to go ahead and book it you won't be disappointed,many thanks to everyone connected....

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience, everyone in the clinic have been lovely, the journey from the start, after my first enquiry, has been great. Basak, my coordinator, was brilliant. She explained everything and kept in touch. Once I got to the clinic, it was a really nice, clean and modern. The staff couldn’t do enough for you. I got 23 zirconium crown and 4 implants. Back in 3 months to get the implants in the back finished off. Very very happy with the results. It’s changed my life.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

My experience at Dentordu Dentle Clinic…

My experience at Dentordu Dentle Clinic has been outstanding from beginning to end. The implant process was handled with such care, professionalism, and attention to detail. The entire team has been incredibly supportive and made sure I felt informed and comfortable throughout — I never felt out of the loop. A heartfelt thank you to Mr Eray coordinator in UK and Serap&Kalin my wonderful coordinator, whose warmth and efficiency truly made the journey seamless. Also I want special thank to Dentist Ahsen and Assistant Sanem they been so professional attention to detail. I have no words to describe about those peoples. It’s amazing I’m absolutely thrilled with the results and couldn’t recommend the clinic more highly!

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic journey I've had coming…

What a fantastic journey ive had coming to dentordu twice and the staff have been out of this world, very friendly and professional, kahlin and serap have been my coordinators brilliant. Ahsen carried out my work on my teeth and the transformation is incredible. Im so happy going back to uk with Hollywood smile 😁

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

I just got my teeth done Thursday last…

I just got my teeth done Thursday last week, I'm really happy with the way they look and how nice everyone was. Serap was really helpful with explaining everything to me also helping me plan and arranging me a driver to take me for days out. Dentordu was so understanding when I told them I didn't want my before and after pictures online.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to have my teeth done…

Great company to have my teeth done with , perfect . I would recommend these to anyone . All the staff were so kind and friendly, the coordinator was great and went above and beyond through out the whole week , please message on what’s app if you read this , I have lost your number

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Had some work done at Dentordu İzmir…

Had some work done at Dentordu İzmir and was really impressed. Super clean clinic, friendly staff, and the dentist made everything easy and stress-free. Great service at a great price — would definitely recommend.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!!!!

I literally have no words to express how impressed I am with dentordu from eray organising and quoting to serap looking after me in turkey.... I had 24 zirconium crowns ..
I had 4 teeth out 2 root canals and the procedures were as pain free as they could get it my teeth look amazing as they were in horrendous shape... I would highly recommend these guys and my dentist was professional and a perfectionist as u want when Ur terrified of the dentist.
5 star from me......

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Dental Crowns

My partner and I travelled from London to this clinic for our dental crowns, and we were blown away by the level of professionalism and kindness from the entire team. Everyone was friendly and made us feel comfortable from the get-go. I was especially impressed by how gentle and skilled the doctor was during the procedure – filing down the teeth is never fun, but it was done so carefully I barely felt a thing. The clinic is clean, modern, and the results speak for themselves. We’re both so happy with our new smiles. Definitely a 5-star experience – highly recommended to anyone thinking about doing this!
Also, many many thanks to Kalin, our help and translator at the clinic. She was amazing all through and made the whole experience smooth and enjoyable.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

I just want to thank Mrs

I just want to thank Mrs. Basak for the support and trust she gave me. I highly recommend Başak Mermercioğlu. She will always be there for you with anything you need. I also thank the Dentordu clinic in Izmir for the entire process.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

I recommend this clinic with all my heart

I recommend this clinic with all my heart. I had a complete renovation of my jaws done there. Exactly the removal of the remaining teeth, 12 implants and 24 zirconium teeth. I am incredibly pleased, they made my teeth exactly the same shape as I wanted, from start to finish full professionalism and zero hidden costs and most importantly nothing hurt. I will recommend them every time.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

my experience was amazing thanks too…

my experience was amazing thanks too kalin, serap who were my english translation for the week. My dentist was Tugba and couldn’t have ask for anyone better she did the best job possible. thank you guys ❤️❤️

June 26, 2025
Unprompted review

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