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DentOrdu Oral and Dental Health Center Reviews 352

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making every interaction pleasant and smooth. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting the seamless coordination and communication. Reviewers are particularly impressed with the quality of the work and the care taken by the dentists, often noting the pain-free procedures and the outstanding results that restored their confidence. However, some customers also noted issues with accommodation and hotel staff, finding them unhelpful with room-related concerns. A few other people also felt that the overall experience was stressful and uncomfortable, citing issues with airport transfers, concerns about the environment, and unprofessional responses to their concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, caring, and helpful.... See more

Service

Users describe positive interactions with service, highlighting the professionalism, attentiveness, and... See more

User experience

Consumers report overwhelmingly positive user experiences, often describing them as amazing, brilliant, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the staff's patience, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing extreme satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Had 8 implants and 10 crowns fitted over two visits to the clinic. Great experience from the start. Ayla my coordinator let me know about transfers from airport and to the clinic for visits. Sera... See more

Rated 5 out of 5 stars

Best experience ever from start, which was 6 months ago to finish which just happened. I was here in June and got 13 teeth extracted, 6 implants, sinus lift, membrane and bone graft and at no point... See more

Rated 5 out of 5 stars

Dentordu is a well oiled machine. My coordinator Serap was excellent, really responsive and always on hand when needed. Nothing was too much effort for her. My dentist (I forget her name) was gentl... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Very understanding and kind people who accomodate to each individual’s needs whatever they may be. Couldnt be more happier with the outcome and for a very reasona... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

As The Private Dent Ordu Dental Polyclinic, we give importance to people’s happiness and their genuine,happy smiles. The reason is because we think that it’s the biggest richness in life. Therefore, we don’t consider ourselves as just a clinic which finds solutions to teeth problems; but as a clinic that you will remember for a lifetime with your lasting happy smiles along with your mouth and teeth health. We always follow up with current technology and developments. Therefore, we closely follow the direction that dentistry is going towards in the World and we do our best to mett your needs and expectations. We think of each moment you will spend with us and we perfectly perform whatever is necessary for your happiness. We feel deservedly proud of being the solution to all of your mouth and teeth problems thanks to our professional doctors. Our Treatments Zirconium Tooth Laminated Teeth Root Canal Treatment Dental Fillings Orthodontic Treatment Teeth Whitening (Bleaching) Implant Periodontology Composite Fillings (Bonding) Pink Aesthetic Oral and Maxillofacial Surgery Aesthetic Dentistry


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Perfection

Dentordu have been amazing , the best decision I have ever made using these . They were great from start to finish , I can’t say how happy I am , thanks to all the team you have all been amazing and we will see you all again next year as now my wife wants hers done 😀😀😀

October 10, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Thank you so much for your wonderful words! 🌟
We’re absolutely delighted to hear that you’re so happy with your experience and results. It was truly a pleasure having you with us!
Please send our regards to your wife — we can’t wait to welcome you both back next year for her smile transformation! 😁🦷✨

Rated 5 out of 5 stars

fantastic

just had my teeth completed by the incredible Meltem.
Was considering doing this for years and was slightly worried about going through with it but i have to say as soon as i walked into the place i was put at ease with the amazing team especially Kalin.
Any queries they were very professional and i am soo happy with the end results.
couldnt recommend this place more.
Thank you

October 7, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Thank you so much for your amazing feedback! 🌟
We’re thrilled to hear that you felt comfortable from the moment you arrived and that you’re so happy with your final results. Dr. Meltem, Kalin, and our entire team truly appreciate your kind words and trust.
It means a lot that you chose DentOrdu after considering it for so long — enjoy your beautiful new smile! 😁🦷✨

Rated 5 out of 5 stars

Great experience

Great experience, nice staff

October 7, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Thank you so much for your kind words! 🌟
We’re so glad to hear you had a great experience and felt comfortable with our team.
Your satisfaction means everything to us — hope to see you again soon! 😁🦷✨

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude to the entire team at the clinic for their outstanding professionalism, attentive care, and support throughout every stage of my treatment. I had a dental implant procedure and crowns placed — everything went smoothly and at the highest level.

A very special thank you to Dr. Tugba and her assistant Canan — for their professional hands, incredible patience, and for clearly explaining every step along the way. Thanks to Dr. Tugba’s professionalism, I felt calm and confident during the whole process. The final result exceeded my expectations — I can now smile again without hesitation!

Also, I’d like to mention the warm and well-organized front desk staff — especially the lovely Serap — and the entire clinic team. The atmosphere is truly welcoming, the equipment is modern, and the care is genuinely personalized.

I highly recommend this clinic to anyone looking for high-quality dental treatment and a team that truly cares.
Thank you so much!
Olga Hadane

October 4, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Dear Olga,

Thank you so much for taking the time to share such a wonderful and detailed review! We are absolutely thrilled to read about your positive experience with your dental implant and crown procedure.

Hearing that the final result exceeded your expectations and that you can now "smile again without hesitation" is the greatest compliment we could ever receive. It’s why we do what we do.

We take great pride in our team, and your special thanks will be shared directly with Dr. Tugba, Canan, and Serap. They will be delighted to know their professionalism, patience, clear communication, and warm welcome made such a positive impact on your journey.

It was our absolute pleasure to provide you with a calm, confident, and welcoming experience, supported by our dedicated team and modern equipment.

Thank you once again for your high recommendation and for placing your trust in our clinic. We wish you continued health and happiness with your beautiful new smile!

Warmest regards,

Rated 5 out of 5 stars

10/10

Amazing service from start to finish. Very understanding and kind people who accomodate to each individual’s needs whatever they may be. Couldnt be more happier with the outcome and for a very reasonable price. Life changing for me as they have restored my confidence. 10/10 would highly recommend. Cant thank Kalin and everyone at DentOrdu enough

October 4, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Thank you so much for this incredible 10/10 review! We are so thrilled to hear you had "amazing service from start to finish."

It's wonderful to know our team made you feel welcome and that you found us "very understanding and kind." We truly believe in accommodating each individual’s needs, whatever they may be, so your feedback is very important to us.

The best part of your review is hearing that you "couldn't be more happier" and that the result is "life-changing." Knowing we helped restore your confidence is the highest compliment we can receive, and it makes our work incredibly rewarding.

We will be sure to pass your special thanks on to Kalin and the entire DentOrdu team.

Thank you again for your enthusiastic recommendation and for choosing us. We wish you a lifetime of happiness with your new smile!

Warm regards,

Rated 5 out of 5 stars

Absolutely amazing from start to finish…

Absolutely amazing from start to finish I am so happy 5* dentist I had is called Irem she was out of this world felt so comfortable and relaxed the hole time and the coordinators Kalin and Basak. were both so lovely thank you all so much xx

September 27, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Thank you for such a fantastic 5-star review! We are delighted to hear that you found the experience "absolutely amazing from start to finish" and that you are so happy with the results.

Your special thanks will be passed directly on to Dr. Irem! It is wonderful to know she made you feel "so comfortable and relaxed the 'hole' time" (we love the dental pun!) and that you thought she was "out of this world."

We are also thrilled that your coordinators, Kalin and Basak, made you feel so welcome and supported with their lovely service.

Thank you once again for your kindness and for choosing our clinic. We wish you all the best and hope you enjoy your amazing results!

Warmest regards,

Rated 5 out of 5 stars

Dentordu is a well oiled machine.

Dentordu is a well oiled machine.
My coordinator Serap was excellent, really responsive and always on hand when needed. Nothing was too much effort for her. My dentist (I forget her name) was gentle and friendly.
I have recommended Dentordu to friends and family and may come back next year for more dental treatment.

October 3, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Thank you for your fantastic review! We are so pleased to hear you describe Dentordu as a "well-oiled machine." That is a wonderful compliment to our entire team's hard work and coordination.

We are especially proud of Serap, and we're thrilled to hear she provided you with such excellent, responsive service where nothing was too much effort. We will also pass on your kind words to our dental team; they will be very happy to know you found their care "gentle and friendly."

Your recommendation to friends and family is the highest praise we can receive, and we are incredibly grateful for your trust.

Should you decide to return next year for more dental treatment, we would be absolutely delighted to welcome you back.

Warmest regards,

Rated 5 out of 5 stars

Extremely happy with our service

Extremely happy with our service , staff are very welcoming and friendly , clinic is spotlessly clean at all times , we would highly recommend dentist seda and meltham their work is perfect and they are patient and caring , hulya is very kind and makes you feel comfortable at all times making sure you have enough to drink while at the clinic and our coordinators basak, kalin and serap have been amazing throughout our stay and treatment they are always around to help and make your stay here as good as possible would deffo recommend to all friends and family and will be back in the future thankyou dentordu

October 1, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Thank you for leaving such a wonderful and detailed review! We are absolutely thrilled to hear that you are "Extremely happy with our service" from start to finish.

It brings us so much joy to know you found our staff "welcoming and friendly" and our clinic "spotlessly clean." We will be sure to pass your high recommendations on to Dr. Seda and Dr. Meltem; they will be delighted to hear their "perfect" work and their patient, caring approach made such a positive impact.

A very special thank you will also go to Hulya for her kindness in making you feel comfortable and well-cared-for during your time at the clinic.

We are also incredibly proud of our coordinators Basak, Kalin, and Serap. They will be thrilled to know their amazing support helped make your stay and treatment as good as possible.

Your recommendation to all your friends and family is the highest honor you could give us. Thank you for placing your trust in Dentordu, and we genuinely look forward to welcoming you back in the future!

Warmest regards,

Rated 5 out of 5 stars

If I could give more than 5 stars I…

If I could give more than 5 stars I would.
They were superb from start to finish. From consultation in London, 1st visit in April 2025 through to the end of my 2nd visit at the end of August beginning of September 2025. Serap was absolutely superb. Honestly everything ran so smoothly. Pick up and drop off’s to my hotel (which I chose to pay for separately), dental work absolutely spot on, was given pain killers and never needed them which to me is a compliment to their work and trust me I needed a lot of work to be done.
Staff all very polite and understanding.
Drivers very polite and understanding along with being on time for pick up’s and drop off’s.
Serap is a true asset to the Clinic, Smiling all the time and interacting with everyone (I couldn’t do her job). They took into account my holiday along with the dental works needed.
If ever I or any of my family and friends require dentistry work to be completed, this will be my one and only recommendation.
Clinic clean and hygiene was of the upmost importance. Can not fault at all.
Thank you to DentOrdu and all of their staff.
Oh and almost forgot to say…. Finished outcome looks amazing.

September 6, 2025
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

Wow! Thank you for such an incredibly detailed and glowing review. We are truly honored that you would give us "more than 5 stars" if you could.

It is fantastic to hear that your entire journey with us—from the initial consultation in London to both of your visits—was "superb from start to finish." We are so proud of our team for making everything run so smoothly for you.

A very special thank you will be passed on to Serap. We completely agree that she is a "true asset" to our clinic, and she will be overjoyed to read your wonderful compliments about her superb coordination and constant smile.

We're also thrilled that you found the dental work "absolutely spot on" and that you didn't even need the painkillers! As you said, that is one of the best compliments our clinical team can receive, especially given the amount of work you had done.

Thank you for also highlighting the politeness and punctuality of our drivers and the understanding nature of our entire staff. We place the highest importance on clinic cleanliness and hygiene, so we are grateful you noticed.

Your "one and only recommendation" to your family and friends is the ultimate compliment, and we are so appreciative of your trust.

Most importantly, we are delighted that your "finished outcome looks amazing!" Thank you for choosing DentOrdu. We wish you a lifetime of happy smiles.

Warmest regards,

Rated 5 out of 5 stars

The experience overall was amazing

The experience overall was amazing , hotel was nice with breakfast included , transport was on point to and from the hotel , as for the process , i have been treated very well and they were all professional. I recommend 100%

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Quality and experience

Quality and experience. Hotel stay with good communication in respect of appointments. Personal advice for those who are going for crowns only - research Emax and go for it! Absolutely beautiful smile 😁❤️

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service , cannot fault them at al. All the staff are very welcoming and very helpful ,
My dentist irem karaman was amazing. Dilek her assistant was also very very helpful 💓

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I was extremely stressedandNervous…

I was extremely stressed and Nervous about getting my Dental Treatment but when I attended the clinic for my first consultation my stress and anxiety was put at ease the staff were extremely pleasant Helpful and thoughtful my treatment was uncomfortable which I expected but I felt very little pain.i would Recommend this Dental practice too all my Friends and colleagues the Treatment and staff were second too None so I would like to give Deserving Praise to my Dentist and all the staff who work at the practice Kind Regards Antony Noble.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

This company is the absolute best!!

This company is the absolute best!!! I highly recommend. 5⭐️ service. 5⭐️ quality. I am so happy with my results and all the communication and service is the best. Ayla is the special lady I was dealing with. She is a very special person who also cares deeply for her job. Nothing is ever a problem. Communication is 5⭐️.
From start to finish eveything is excellent. The dental surgeons to are first class. I highly recommend eveyone to use this company for your dental surgery. You will not be disappointed. Every single person who use this company all go home very very happy!!
Appointments you are picked up and taken in a taxi not far away from hotel and later taken back to hotel. Nothing is a problem. Everything about this company is very professional. Ayla is the best. And I thank her for her special treatment and service. A wonderful person to deal with. Good energy. Very welcoming and makes you feel at home. Thanks again to everyone at DentOrdu for making my week special. ❤️

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

The clinic was amazon

The clinic was amazon, the people there are sooo helpful,
The lady that mainly sorts out everything as the reception was always so helpful, and when ever asked about anything she was always quick to react, the actual dentist I seen was amazing, always smiling and im happy she was the dentist that looked after me

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

The way all the treatment ran smoothly…

The way all the treatment ran smoothly due to all the staff at the clinic. The clinic was clean and tidy and the treatment I received was very professional. A special thank you to my dentist and her assistant who were amazing. Also Gorkhan my co-ordinator who organised my stay to perfection 👍🏻 last but not least Serap who made every visit to the clinic run smoothly from appointments, driver collections, drop off and refreshment. Thank you 🙏🏻

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

I feel very good here

I feel very good here. And I highly recommend that clinic for the treatments. My coordinator Buse and Serap they helped me for the translation they are so nice and my denstist she is amazing!!! Meltem Moral is the best and thank you so much to assistant Ceren for all the work. And thank you o much for your care . Also thank you the girls are working at the desk Zeynep and Aysel

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience + Care!

From the UK 🇬🇧. Amazing experience and care. They really know what they are doing and look after your needs. You have a dentist, orthodontist and the lab all in the same place. Tulay has been really caring, helpful and thoughtful throughout. She made my experience very safe as a woman solo travelling from the UK. They were all very warm and welcoming. They explained everything very well to me. My dentist was really impressive and she really knew what she was doing by providing a day-by-day and step-by-step experience. Even when I came back to the UK Tulay was still checking up on me. I am really happy with my new teeth and all of the extra work that has been done for me. I am highly recommending my friends and family as well. Really grateful thank you! 🙏🏾 ☺️

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great job Dentordu

From the initial contact I made with Eray who is UK based to being dropped off at the airport having completed my treatment yesterday everything was 1st class and I am over the moon with the transformation Dentordu have made to my SMILE 😁.
I had to have 2 visits this was to let my mouth heal probably after having some teeth removed and implants inserted 1st visit early Feb, 2nd visit first week in Sept
Contacted Eray initially and within in days I had 2 detailed plans to choose from. When I arrived at the clinic Serap took over and coordinated everything superbly it was seamless nothing was too much trouble.
My dentist Ahsen Yuksel who was abley assisted by Sanem were fantastic so dedicated with exceptional attention to detail they really did work hard and are a credit to Dentordu.
Kemal the driver was also excellent always there promptly.
All in all GREAT JOB by a great Team, Thank you

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Having just returned from my visit to…

Having just returned from my visit to DentOrdu,my treatment will be finished in 4 months when I return,wow what can I say,from my first point of contact with Eray,who is excellent really made everything so easy and nothing was to much trouble, also it was lovely to meet with you in person Eray at the clinic,arriving at the clinic was met by my co-ordinator Serap,such a lovely friendly lady,she explained everything to me step by step during my visits,fabulous English,was always there at the end of the phone,every member of the team are super lovely and very very professional, I've always been scared of the dentist, but I looked forward to each of my visits to the clinic, I was so looked after all the time,and with Serap there to explain everything to me,nothing is to much trouble, thank you so much to all the team,I would highly recommend to all my family and friends thinking about having dental treatment Dent ordu is the best 👌

September 2, 2025
Unprompted review

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