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Rated 1 out of 5 stars

Was recommended this host and it seems they're not even up anymore? i was in their server too a little while ago and remember them locking all the channels and when they unlocked one and i asked why... See more

Rated 1 out of 5 stars

Terrible support, terrible management, huge downtimes. Support is extremely slow. Locked chat channels and did not provide customer updates about the recent 24 hour+ downtime. Would stay away... See more

Rated 4 out of 5 stars

Speaking as a customer, they have been good so far. The server performs well, no downtime, support is usually fast. There are things I would improve - for example, constant name changes. From deluxeno... See more

Rated 5 out of 5 stars

Everything I have had was met with perfection and have found no flaws in using this hosting. Currently, I have purchased Meteor, small web hosting, & discord bot hosting. I am more than happy to keep... See more

Company details

  1. Business to Business Service

Written by the company

This company is now Venelium Hosting. Please get in touch with us if this is incorrect.


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3.2

Average

TrustScore 3 out of 5

203 reviews

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Rated 5 out of 5 stars

Top Quality Service

Great Price, Great Support
Probably the most affordable Minecraft Bedrock server hosting around!
Someone looking for an alternative to Microsoft's realms, should use this. I've been able to run my server, update it, and configure it to my preferences. I've had consistent uptime, and wonderful support in changing my server from pocketmine to mojang's bedrock dedicated server. (I strongly recommend the bedrock dedicated server)

April 26, 2019
Unprompted review
Rated 1 out of 5 stars

Service quality has gone down a lot.

Service quality has gone down a lot and there's a lot of downtime on web hosting.

Their support is not the best either. You have to wait 1-5 days to receive a simple response.

MEH.

Edit: And you reported my review to Trustpilot? If you cannot accept real issues why even bother having a business?

April 25, 2019
Unprompted review
Venelium Hosting logo

Reply from Venelium Hosting

Hey there!

Our web hosting services have been fine. All responses to you have been below one day. Your Discord ban wasn't "random" and was due to your PM advertisement in our Discord (which violates Discord ToS and our rules), as we had mentioned to you. We find it unacceptable that as competition, you're negatively reviewing other hosting providers and PM advertising to our clients in our Discord. https://file.properties/host/raw/xCrkuaGR.png

Thanks,
deploys.io

Rated 1 out of 5 stars

Absolutely unacceptable

I've waited for weeks, had the service paid for 2 months, and have the conclusion: DON'T RECOMMEND TO ANYONE.

Their support is absolutely unacceptable, the replies are empty words, they just don't even care if the service is offline for days. Had a downtime with more than 17 hours.

Their VPS services (and i think also the hybrid server solutions) have "FAIR TRAFFIC USAGE" which means you will have 1 TERABYTE of usable bandwidth (download and upload also calculated) at 2019. I don't care about how much they pay for their provider. It is unacceptable. Anywhere else i can get 20-40TB of bandwidth or even unlimited.
If you reach their limits (WHICH ARE NOT WRITTEN ANYWHERE) they just simply suspend your service without any notifications. For the downtimes and faults caused by them I didn't get any type/sort of compensation. Got the anwser that i need to pay 10EUR/1TB for the traffic. (LOL :D)

Their support always try to pass the issues to you. Always you made the mistake, never them. Their virtualizor software have a lot of issues, they're also able to put on hold you while they writing a ticket to virtualizor support center in order to solve issues like the VNC is not working, the ISO mouting is not working, etc.

Just to say something good:
Their hardware is preety good, they use the latest CPUs in the market, and there had no problems with the CPU, memory or with the SSD performance.

April 16, 2019
Unprompted review
Venelium Hosting logo

Reply from Venelium Hosting

Hey there!

The traffic amount for our VPSs is mentioned clearly when ordering. If the VPS goes over that traffic limit, it gets suspended instantly and this is not "downtime or faults" but rather you go over what you had agreed and paid for. Our ISO and VNC work as intended and did not have any issues.

We're fine with criticism as it helps us improve our service, but we find it unacceptable when a competitor negatively reviews us.

Thanks,
deploys.io.

Rated 5 out of 5 stars

Outperforms competition in every concievable way.

Instant support.
Extremely well-made UI that makes management much smoother for servers.
No downtime, and always stable connections.
Did I mention that the service is cheaper than all competitors, even with CPU's like the AMD Threadrippers 2950X and 1900X?

April 11, 2019
Unprompted review
Rated 3 out of 5 stars

Decent service but could improve on uptime

Tickets usually take some time to get resolved because the staff don't work here full time and are usually at work or school. Yes, their prices and hardware are quite great and decent however their uptime is horrible. I constantly have my MySQL server or main server down due to "technical difficulties" and because of it, it's down for more than 4 hours. Take note that I do recognize when it's the servers fault and not the files that stop it from starting. Their uptime is usually 80-90% I would say, but that 20% is just a pain. I hate waking up in the mornings just to see my server go down and loads of people messaging me about it.

April 4, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome!

Deploys is a reliable, secure hosting provider and the customer support is fantastic.

March 17, 2019
Unprompted review
Rated 5 out of 5 stars

Surpassed my expectations...

Deploys.io surpassed all my expectations for it. For the low price, the quality is amazing. My whole experience was amazing, the beautiful panel, the extraordinary server performance, right down to the amazing staff team. This host is excellent in every way and no doubt deserves five stars.

The staff team is kind, friendly, professional and always willing to help. I was assisted with any queries I had and they seem to genuinely want to help out not just because it's their job and they had to. From what I've seen the Deploys.io staff team will help out where ever they can without complaint, if the question is already in their FAQ, or if it's something really simple. This is truly one of the best staff teams I have spoken to in the hosting industry.

Deploys.io's panel looks and feels amazing. Everything is clean to the eye and to the touch. Everything is neatly ordered in categories and sub-categories allowing users to find anything they are looking for with ease. The panel has live time console commands and live statistics for things such as CPU and ram usage which is helpful for any server owner.

The server performance itself was way beyond what was expected. Plugins run smoothly, packets are sent quickly, and from what I have seen CPU and ram is run efficiently as it always seems to be low. I run a network and have never seen lag between my servers, they all seem to be working together fast and powerful.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Host

Excellent speed/performance servers for a great price and support.
Simple and easy to use web panel for Minecraft hosting.
would recommend!

February 17, 2019
Unprompted review
Rated 4 out of 5 stars

Cheap prices good…

Cheap prices good performance/connection speed.
I have been using Deploys.io for more than 4 months
I bought VPS & Minecraft servers
the VPS is pretty much good and worth the money you spend on it.
but Minecraft server has some issues (sometimes crashes for Gateway error and something like that) but they fix it when you report it so no problems at all. but if you don't want to get errors just get VPS and manage your server to your liking.

I would recommend to buy from this host. just give them your money :D

February 16, 2019
Unprompted review
Rated 5 out of 5 stars

And yet again

And yet again, Deploys.io always amazes me with their warm and respectful treatment. They will be their to help you as soon as they can. And I guarantee you that customer satisfaction is their top priority. Cheers !

February 12, 2019
Unprompted review

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