Deposit Assure Reviews 2,323

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We give a full 5/5 for Deposit Assure. They made the process so quick and easy to get our Deposit Bond ready for a property we put an offer towards, and just before Christmas too, which we're grateful... See more

Rated 5 out of 5 stars

Not even 24 hours and we are approved. Absolutely awesome news for us and has removed some of the stress in buying and selling. A big thank you goes to Megan working on our application. Can’t recommen... See more

Rated 5 out of 5 stars

Easy no hassle transactions of money required for purchasing. Customer care are friendly and able to help with any questions. Great choice for people to consider when buying a property or any other l... See more

Rated 5 out of 5 stars

We found your organisation most helpful in all aspects of the application and we were pleasantly surprised as to the contact by mobile, keeping us up to date as to where the application was at. Tru... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Deposit Assure makes it easy for you to secure your new property purchase with a deposit bond. Our mission is to make it easier for people to buy property. (It really is that simple!).


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The deposit assure team were fantastic

The deposit assure team were fantastic, couldn’t recommend them highly enough. They were able to turn around our approval in a very short time frame and went above and beyond to ensure it got done. Thank you

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

very helpful

very helpful, friendly and followed up everything.

December 3, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Shab,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Very easy process

Very easy process. Excellent communication and assistance from Megan. Prompt replies and made it all very easy. Highly recommend. Thank you.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Very easy process and very helpful staff.

November 29, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Bronwyn,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Very friendly representative with great…

Very friendly representative with great communication. Easy to use platform. Really appreciate the call to inform me the emails were there and the call to let me know it was approved and issued, as emails can sometimes be missed. Very happy with the service.

November 28, 2024
Unprompted review
Rated 3 out of 5 stars

Deposit bond for investment

Once all the information was given the process went well, I think it could be streamlined with communication between all parties that could improve the speed at which completion is achieved , otherwise great tool to use

November 28, 2024
Unprompted review
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Reply from Deposit Assure

Hi Rod,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 4 out of 5 stars

The staff at Deposit Assure were very…

The staff at Deposit Assure were very helpful and thorough.
They ticked all the boxes
It took a while but we got there

November 22, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Narelle,

Thank you for your positive review! We're thrilled to hear that you found the service fast and confident. Your satisfaction is our priority, and we appreciate your feedback.

Alice

Rated 5 out of 5 stars

Great to deal with

Great to deal with, fully supported throughout the entire process of applying and using. Wouldn't hesitate to use them again.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service.
Yoedcham was our associate and she was fantastic at her job. She worked to an extremely quick time frame and helped us every step of the way.
We would highly recommend this service for anyone buying a home, it's brilliant and so efficient

November 11, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Laura,

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. We really appreciate your recommendation and are so happy we could assist you every step of the way.

Yoedcham

Rated 5 out of 5 stars

Very easy

Great experience dealing with this company. Always someone there to help if you get stuck

November 7, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Steven,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

What an absolutely amazing Company!!!

This company is absolutely amazing!!!
From our initial enquiry through to a deposit of our Deposit Bond payment when our cooling off period was up.Unbelievably awesome. The customer service representatives were so lovely, very helpful, knowledgeable , reassuring, friendly and understanding. These people KNOW customer service!!
Our money was all tied up in our existing property and having a 10% deposit handy in this day and age, any really, was not an option until we spoke to Deposit Assured
All I can say is WOW WOW WOW!! We would highly recommend this company.

October 31, 2024
Unprompted review

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