Deposit Assure Reviews 2,323

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We give a full 5/5 for Deposit Assure. They made the process so quick and easy to get our Deposit Bond ready for a property we put an offer towards, and just before Christmas too, which we're grateful... See more

Rated 5 out of 5 stars

Not even 24 hours and we are approved. Absolutely awesome news for us and has removed some of the stress in buying and selling. A big thank you goes to Megan working on our application. Can’t recommen... See more

Rated 5 out of 5 stars

Easy no hassle transactions of money required for purchasing. Customer care are friendly and able to help with any questions. Great choice for people to consider when buying a property or any other l... See more

Rated 5 out of 5 stars

We found your organisation most helpful in all aspects of the application and we were pleasantly surprised as to the contact by mobile, keeping us up to date as to where the application was at. Tru... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Deposit Assure makes it easy for you to secure your new property purchase with a deposit bond. Our mission is to make it easier for people to buy property. (It really is that simple!).


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptional service

Quick turnaround, easy to accomplish, great customer service

October 29, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Neri,

Thank you for your 5-star review! We are happy to hear that you found the process to be easy. The team at Deposit Assure wishes you all the best with your new property.

Alice

Rated 5 out of 5 stars

Super quick

Super quick
Super friendly
Very responsive!
Thank you for making this as easy as possible

October 28, 2024
Unprompted review
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Reply from Deposit Assure

Hi Trudi,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Easy

Easy, prompt and professional. Can’t be happier. Thanks Megan and team, Deposit Assure!

October 14, 2024
Unprompted review
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Reply from Deposit Assure

Hi Justin, Thank you for your kind feedback! We're thrilled to hear that you had a positive experience with Deposit Assure. Wishing you all the best!
Kind regards,
Megan - Deposit Assure

Rated 5 out of 5 stars

Thank you Alice Sherwin

Alice was the staff whom help us made it happen and we are so grateful and very thankful for her help that day. There was a sudden change and she helped us all the way, staying on the phone and giving advice right there. With an approval within 10mins everything was completed. Thank you Alice.

October 11, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi,

Thank you so much for your kind words! We're thrilled to hear that you found our company helpful and appreciated our communication and transparency. It’s our goal to provide excellent service, and we’re glad we could meet your expectations.

Alice

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The staff are so efficient.

October 10, 2024
Unprompted review
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Reply from Deposit Assure

Hi Jackie,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

As I knew very little about Mortgage…

As I knew very little about Mortgage Bonds when I called I found my dealings were made less confronting because of the patience and professionalism by each person who assisted my getting through this new experience. At age 79 this was really appreciated by me in another milestone in learning! Thank you so much!

October 10, 2024
Unprompted review
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Reply from Deposit Assure

Hi Lynette,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Our experience with DepositAssure

Our entire experience with DepositAssure was positive.
Our DepositAssure representative (Megan Reddy) was very quick and clear with her communications.

October 8, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Connor, Thank you for your kind feedback.
It is wonderful to hear you about your positive experience & it was my absolute pleasure to assist.
Congratulations once again on your purchase!

Kind regards,
Megan - Deposit Assure

Rated 5 out of 5 stars

We found your organisation most helpful…

We found your organisation most helpful in all aspects of the application and we were pleasantly surprised as to the contact by mobile, keeping us up to date as to where the application was at.
Truly remarkable in this day and age.
Will highly recommend you to all our collegues. Keep up the good work.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Straightforward process with great customer service

The application process was super straight forward and response time exceptional. Received a call from Alice for some additional information and her phone manner and willingness to help was super refreshing. Alice did a fantastic job and was so easy to deal with.

October 2, 2024
Unprompted review
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Reply from Deposit Assure

Hi Cameron,

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our prompt service and efficient system. Thank you for your positive comments—looking forward to assisting you again in the future!

Alice

Rated 5 out of 5 stars

Great customer service

Tiffany made this experience truly very easy. She was so understanding, so helpful.Tiffany helped us in every way possible we are so grateful.
Brilliant customer service.

October 1, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Thank you for your wonderful review! I’m delighted to hear that I was able to make your experience smooth and easy. We love hearing positive feedback from our customers about their experience. It really makes our day!

Thanks again,
Tiffany

Rated 5 out of 5 stars

A pleasure and a breeze…

It was pleasure and a breeze dealing with the team at Deposit Assure. Definitely 5 star service. Any questions were answered quickly and the process of filling in the form was easy. Thank you for the great service.

September 28, 2024
Unprompted review

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