I ordered a pair of zip front jodhpur boots which had been reduced from £69 down to £21. For that price I wasn't expecting them to be very good quality, but I was over the moon when they arrived just... See more
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The bridle was very reasonably priced and came with rubber reins just like the one I was replacing. I chose the lowest postage and it still arrived 3 days later which I was amazed at. All packaging w... See more
Ordered after 4.30pm on Wednesday 5th April (just choosing the Free Delivery option), rug was delivered before 11am on Thursday 6th April! Horse hasn't worn rug yet but it's a good fit and well made a... See more
I ordered a Horze soft shell short coat last weekend. It arrived on Friday just in time for the worst weather day in the whole month of March '23. I am extremely happy with the coat. Its warmer than m... See more
Company details
Written by the company
Free UK shipping over £50 and Free UK returns . Shop Our Extensive Ranges · Established in 1966 · Great Prices Year Round
Contact info
Internet Fusion Group, Unit 6, North Kettering Business Park, Hipwell Road, NN14 1UA, Kettering, United Kingdom
- customersupport@derbyhousestore.com
- derbyhousestore.com
4.6
Excellent
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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First purchase, very happy
Fast delivery, completely plastic free packaging and good value rug, I’d definitely buy from Derby house again.
February 16, 2023
Great boots at a very fair price
Great boots at a very fair price, quick, problem free delivery. Whilst browsing there was a really good range of products and competitive prices. Happy shopper.
February 15, 2023
Happy with my purchase
Happy with my purchase. Super fast delivery. Will recommend to others. 🐎🐎
February 16, 2023
Super easy website to negotiate
Super easy website to negotiate. Ordering simple. Communication good. Quick delivery of order. Kept well informed of order progress
Jacket arrived well packed and excellent quality. (Joules)
Very pleased with purchase
February 16, 2023
Hello Spur straps
Hello. Yes, I bought brown spur straps, there was no description re the colour of the buckles and the photos inconclusive and disappointed to find they were brass coloured not silver coloured when they arrived! Pami x
February 15, 2023
Reply from Derbyhouse
Hi Pami,
Thank you for your review.
I am sorry you are not happy with the colour of the spurs. You are more thsan welcome to send the item back for refund if it is as received, you just need to follow this link: https://www.derbyhousestore.com/order/returns
Apologies for any inconvenience caused.
Stephen - Customer Experience, Derby House
Quality service and quality product
An easy on line purchase with good communication regarding the order received, expected delivery date with updates along the way.
The Barbour jumper purchased was well packaged and is excellent quality. A great, easy, shopping experience. Five stars!
February 14, 2023
Excellent value generous fit. Highly recommended
Good quality rugs. Generous fit. Exceptional value with good service.
February 14, 2023
Great value for money
February 14, 2023
Good website
Due to the times, sale items are the only things i check out online, Derbyhouse has a great sale section, delivery was good and returning an item was good, will be using this website again
February 14, 2023
Great service and great product
Great service bought a pair of their own jodhpurs boots, great product . I have used Derby House equestrian on a number of occasions and will continue to use them
February 13, 2023
Fast delivery great prices
February 13, 2023
Brilliant service next day good deals
Brilliant service next day good deals
There own brand rugs are brill to
February 11, 2023
I purchased some amazing sale items
I purchased some amazing sale items, they arrived early and very happy
February 12, 2023
Purchased supplements to be delivered…
Purchased supplements to be delivered to a charity (Happa) to help with the rehabilitation of their rescue ponies.
Website was very easy to navigate. The supplements were very competitively priced and the order dispatched almost immediately.
Couldn’t fault the customer experience.
February 10, 2023
Easy to order with clear info re…
Easy to order with clear info re availability etc. Speedy despatch and great value for money. Thank you
February 7, 2023
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