I ordered a pair of zip front jodhpur boots which had been reduced from £69 down to £21. For that price I wasn't expecting them to be very good quality, but I was over the moon when they arrived just... See more
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The bridle was very reasonably priced and came with rubber reins just like the one I was replacing. I chose the lowest postage and it still arrived 3 days later which I was amazed at. All packaging w... See more
Ordered after 4.30pm on Wednesday 5th April (just choosing the Free Delivery option), rug was delivered before 11am on Thursday 6th April! Horse hasn't worn rug yet but it's a good fit and well made a... See more
I ordered a Horze soft shell short coat last weekend. It arrived on Friday just in time for the worst weather day in the whole month of March '23. I am extremely happy with the coat. Its warmer than m... See more
Company details
Written by the company
Free UK shipping over £50 and Free UK returns . Shop Our Extensive Ranges · Established in 1966 · Great Prices Year Round
Contact info
Internet Fusion Group, Unit 6, North Kettering Business Park, Hipwell Road, NN14 1UA, Kettering, United Kingdom
- customersupport@derbyhousestore.com
- derbyhousestore.com
4.6
Excellent
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great price and super fast free delivery
February 9, 2023
Excellent service 5*
Always reasonably priced and good quality items. Despatch and delivery always within days of purchase. Would definitely recommend!
February 8, 2023
Fast and efficient and great value for…
Fast and efficient and great value for money!
February 8, 2023
Excellent service and great products.
February 8, 2023
Easy to order and came very quickly
February 8, 2023
Great service.
Great to be able to get my purchase the next day.
Also pleased to see use of plastic bags eliminated.
February 5, 2023
Most of the things I've bought recently…
Most of the things I've bought recently and it's been quite a few rugs having recently moved were fine. One however the was useless. Horse soaked after first shower of rain I even bought a liner in case it was condensation and same happened again. Clearly a Friday afternoon rug as others have been fine. Annoying to have to immediately replace a brand new rug. Delivery and communication however have always been good. Order number 9537346. DH elite PFC leaks.
February 7, 2023
Unprompted review
Reply from Derbyhouse
Hi Ingrid,
Thank you for your review.
I am sorry for the issues you have had with your latest order. Please do provide us with the order number, a colleague will reach out to offer assistance.
Apologies for any inconvenience caused.
Stephen - Customer Experience, Derby House
Fantastic!
Easy to use website. Full communication detailing when the order was received, processed, despatched and delivered. Prompt delivery and lovely product.
February 2, 2023
Great saddle bags
Fast delivery and items are as described. Very happy with
my purchase. 😁
February 2, 2023
Expert knowledge and products
Expert knowledge and products. Helpful staff to guide and offer accurate delivery times. Prompt next day delivery. Absolutely brilliant!
January 31, 2023
Really high quality products that are…
Really high quality products that are well priced and great delivery communication.
Lots of choice on the web site.
January 30, 2023
Quick efficient service
Quick efficient service, delivery quick and rug is good quality
January 28, 2023
zip front brown paddock boots
Bought zip front brown paddock boots - own brand. Extremely comfy, true to size (41=7) and arrived incredibly quickly. Not ridden in them yet but have been wearing with jeans as nice looking boots.
January 25, 2023
Beautiful riding hat
Beautiful riding hat. Super fast delivery. Excellent price & value for money. Highly recommend . Thank you xx
January 28, 2023
Best equestrian site
Fast delivery times, cooperative staff and amazing quality items. The best site around
January 27, 2023
Very very quick service and amazing…
Very very quick service and amazing quality rug at such a great value! Very highly recommend using Derby House for your equestrian needs!
January 27, 2023
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