I ordered SkinMedica HA5 Hydra Collagen Hydrator and didn’t open it until a few weeks after delivery, as I was still using my old product. Upon using it, I noticed a very unpleasant smell and develope... See more
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Buyer Beware. Placed my first & LAST order w/ Dermavenue about a month ago, paying add'l for fast shipping. I did Not get my order on a fast track & to date have never received all ordered items. I've... See more
I had been ordering Neocutis from Dermavenue for several years. Recently the day moisturizer has dramatically changed. While it use to be rather thin and easy to apply, it is now thick and stains yo... See more
It is very hard to navigate on this website. Too many pop ups and as you try to type something in the search bar, pop ups interrupt the experience and you end up clicking on something else. Also the s... See more
Company details
Written by the company
We sell online high quality, top of the line skincare and make up with physician grade ingredients. Brands such as Obagi, Neocutis, SkinMedica, iS Clinical and many more. We offer these skincare products online at a discounted rate.
Contact info
33 E. Orange Grove Ave, Suite#103, 91502, Burbank, United States
- 8008053752
- support@dermavenue.com
- dermavenue.com
2.1
Poor
433 reviews
Hasn’t replied to negative reviews
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Always perfection
I am always so pleased with the products I receive. They are shipped in a timely manor and great selection.
June 15, 2021
Obagi
I am very satisfied with the product I bought, when I ask a question, I can get answers immediately
June 8, 2021
Dermavenue did the right thing for me
After waiting for a product for more days than I had paid for, Dermavenue was kind enough to refund my postage which was a very kind thing to do. Thanks Dermavenue
June 7, 2021
Reply from Dermavenue
Hi Carol,
we understand your frustration and I went ahead and refunded you for the shipping. We do allow for 1-2 days of processing and your shipment selection is also for 1-2 business days for shipping speed once the package has shipped. However, it should have arrived sooner and for that we apologize. We hope you enjoy your free gift.
Thank you for your order.
DermAvenue
Awesome store!
Awesome store!! I keep going back for more. Best prices and discounts on Skinmedica.
June 6, 2021
Great Product at a great price
I was happy that I found this site. The products are top notch and at a great price. I love getting the surprise gifts and the free items. Keep up the good work and I’ll keep using the site.
June 4, 2021
Good prices great customer service
June 1, 2021
Will purchase again.
June 1, 2021
The registration
The registration, shopping, checkout and payment system went flawlessly. Looking forward to receiving my order and ordering even more in the future.
May 31, 2021
I have been using Dermavenue for about…
I have been using Dermavenue for about 20 years now. Still LOVE the product. I have not used face makeup for about 18 years Love that also. :)
May 30, 2021
I didn’t know I had rewards
I didn’t know I had rewards. So check your rewards before purchase people. And it only said one discount allowed so unsure if I could have used the Memorial Day discount code and my rewards…..
You need to let a person know they have rewards.
May 30, 2021
Reply from Dermavenue
Hi Renee, the system emails you with your rewards points, please check your spam/junk folder.
Thank you,
DermAvenue
Customer service
Customer service by this company has been continually good throughout my experience with them.
May 29, 2021
I got the Dermavenue site from a friend…
I got the Dermavenue site from a friend and now use it all the time to order my SkinMedica cream. Their price is consistently less than my dermatologist or any other site I have found and they are always rapid in their response to my orders. I feel confident in their site and service.
May 29, 2021
I only received one of the items I…
I only received one of the items I purchased. I will be hopeful for a refund or a shipment with my other item.
May 27, 2021
Great experience in placing my Obagi…
Great experience in placing my Obagi order by phone!
Had question with on line order so called for assistance.
Friendly greeting and all my questions answered to my
satisfaction, so I placed my order. Can’t wait to continue
using this terrific product line which addresses all my skin
care needs. Earning reward points a bonus with
Dermavenue’s easy to shop website.
May 26, 2021
Great product
Love this line of products. Unfortunately it took way too long to get to me.
May 25, 2021
Your prices are better than others
Your prices are better than others. However, the discounts don't quite add up the way a customer would think once adding the code.
May 24, 2021
Great site and love the discounts they…
Great site and love the discounts they offer. Shipping has always been perfect too.
May 24, 2021
Timely order follow through
May 22, 2021
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