Very efficient shipping, and items arrived very quickly. However, the shipping to uk was expensive £40 and then had a large custom duty to pay £60.
Company replied
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See what reviewers are saying
Really fast delivery, kept in touch throughout the order and delivery process which was greatly appreciated. Lovely staff who email to check all is well. They reminded me of the (very expensive) impor... See more
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I was looking for men boots and found this online store with many beautiful products at great prices. I read the other reviews and they were positive. I ordered a pair, had a question regarding the tr... See more
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I'm completely blown away with how amazing my recent experience was with Derna. I was so happy to have been able to find a discontinued pair of Satorisan shoes on their website but I was nervous about... See more
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Company details
About DERNA
Written by the company
Fondato nel 1987 Derna é un gruppo di boutique che propone capi e accessori moda unici e di alta qualitá.
Da oltre 30 anni, Derna coniuga ricerca e tradizione selezionando i migliori designer e artigiani del panorama italiano e internazionale che valorizzano il gusto, i materiali e l'unicitá dei loro prodotti.
La visione di uno stile Made in Italy etico e contemporaneo, da vivere online e nei nostri punti vendita.
Pagamento
Spedizioni
Resi
Note legali
Scopri le nostre ultime novità
Why shop with Derna?
Written by the company
- Personal service, online and in-store
- Our team is here to help with product information, sizing, orders and returns, bringing the personal service of our boutiques to your online shopping experience.
Contact info
Vicolo Parrocchia, 4, 37018, Malcesine, Italy
- +39 045 7400 370 / +39 3486914300
- info@derna.it
- derna.it
Discover Derna.it
4.9
Excellent
901 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Quick service
April 8, 2026
Reply from DERNA
Thank you for your feedback!
We’re glad you appreciated the quick service.
Looking forward to welcoming you again on Derna.it!
Amazing Trainers so comfy
Amazing Trainers so comfy, ordered 3 pairs now.
Great company to deal with and fast delivery.
April 7, 2026
Reply from DERNA
Thank you for your amazing feedback! We’re delighted you’re enjoying the trainers and that you keep coming back — it means a lot to us. Looking forward to welcoming you again on Derna.it!
Very good quality leather and good…
Very good quality leather and good price!! I like it !!
Thanks you!!
March 30, 2026
Reply from DERNA
Thank you for your kind feedback!
We’re glad you appreciate the quality of the leather. Looking forward to welcoming you again on Derna.it!
Reply from DERNA
Thank you for your feedback! We’re glad everything arrived as expected and on time. Looking forward to welcoming you again on Derna.it!
I'VE ORDERED A PAIR OF SHOES WEDNESDAY
I'VE ORDERED A PAIR OF SHOES WEDNESDAY, PAID THEM AND THE FOLLOWING FRIDAY I GOT THEM, FOR REFERENCE, DERNA IS LOCATED IN ITALY AND I LIVE IN FRANCE,THE GOODS ARE FANTASTIC EXACTLY AS MENTIONED ON THE DERNA'S SITE AND THE DELIVERY PHENOMENAL.
I'LL USE AGAIN DERMA IN FUTURE, HIGHLY RECOMMENDED.
March 11, 2026
Reply from DERNA
Thank you for your great feedback! We’re delighted that your shoes arrived so quickly and matched your expectations — it’s wonderful to hear everything went smoothly. Looking forward to welcoming you again on Derna.it!
Reply from DERNA
Thank you for your kind words! We’re glad the details and our approach made you feel confident shopping with us — trust is very important to us. Looking forward to welcoming you again on Derna.it!
Great shoes and very friendly service…
Great shoes and very friendly service and support
February 16, 2026
Reply from DERNA
Thank you for your kind feedback! We’re delighted that you’re happy with the shoes and appreciated our customer care — personal service is very important to us. Looking forward to welcoming you again on Derna.it!
Derna is the best site ever
Derna is the best site ever . I ordered a bag in just 2 days was at my house. I had a misunderstanding with the fee costs and they solved it immediately. Perfect service and very helpful. Of course am gonna order again but also I will tell everyone to buy from derna . Amazing site am really impressed
February 9, 2026
Reply from DERNA
Thank you so much for your wonderful feedback! We’re really happy that your order arrived quickly and that our team could assist you promptly. Your trust and your willingness to recommend Derna mean a lot to us — we look forward to welcoming you again soon!
all was perfect
February 11, 2026
Reply from DERNA
Thank you for your feedback! We’re happy to hear that everything went perfectly with your experience at Derna.it.
Looking forward to welcoming you again!
Quality product and great customer care
Quality product and great customer communication with questions i had before purchase. Great inventory.
January 30, 2026
Reply from DERNA
Thank you for your kind feedback! We’re delighted that you appreciated the quality of the product. Looking forward to welcoming you again on Derna.it!
Pawelk’s boots - 3rd order from the Philippines
My 3rd online order all the way from the Philippines.
Received the boots in 5 days.
Service just as great as before, if not better.
Pawelk’s leather boots are really special -ever gentle and somewhat feels like it gradually becomes part of your feet.
I’m glad they ship via DHL.
January 23, 2026
Unprompted review
Reply from DERNA
Thank you for your wonderful and detailed feedback!
We’re delighted to hear that this is already your third order from the Philippines and that the delivery was so fast once again.
It’s great to know you appreciate both our service and the unique comfort of Pawelk’s leather boots — they truly are something special.
We look forward to welcoming you again on Derna.it!
Reply from DERNA
Thank you for your feedback! We’re glad you appreciated the service at Derna.it. Looking forward to welcoming you again!
First time user amazing service and…
First time user amazing service and great product
January 12, 2026
Reply from DERNA
Thank you for your feedback! We’re delighted that your first experience with Derna.it was positive. Looking forward to welcoming you again!
Good communication,prompt dispatch and…
Good communication,prompt dispatch and delivery, phone call to advise duty.
January 5, 2026
Reply from DERNA
Thank you for your feedback! We’re glad you appreciated the clear communication. Looking forward to welcoming you again on Derna.it!
Reply from DERNA
Thank you for your feedback! We’re delighted that you loved the shoes and appreciated the very fast delivery. Looking forward to welcoming you again on Derna.it!
Quick international delivery
Surprised by the extremely fast order processing and delivery. The shirt was very well packaged and seems to be perfumed.
October 28, 2025
Reply from DERNA
Thank you for your wonderful feedback! We’re delighted that you were pleasantly surprised by the quick international delivery and careful packaging of your order — even the little details matter to us. Looking forward to welcoming you again on Derna.it!
Reply from DERNA
Thank you for your enthusiastic feedback! We’re thrilled that you loved your fabulous new sneakers. See you again soon on Derna.it!
Really fast delevery of this awesome…
Really fast delevery of this awesome shoes, what a beauty the are ❤️
September 12, 2025
Reply from DERNA
Thank you for your wonderful feedback! ❤️
We’re delighted that you loved your new shoes and that the delivery was really fast. Enjoy your pair, and we look forward to welcoming you again on Derna.it!
Reply from DERNA
Thank you for your review!
We’re delighted that you are very happy with your purchase and that the transaction went smoothly.
Looking forward to seeing you again on Derna.it!
Very correct,fast and accurate,i highly…
Very correct,fast and accurate,i highly recommend.
September 3, 2025
Reply from DERNA
Thank you for your kind words!
We’re glad you were satisfied with the speed, accuracy, and reliability of your experience at Derna.it.
We look forward to welcoming you back soon!
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