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descript Reviews 250

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TrustScore 3 out of 5

3.2

Software Company
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the platform to be a game-changer, appreciating its ease of use and the way it simplifies video and audio editing, even for those without extensive technical backgrounds. People highlight features like accurate transcription, seamless workflow, and the ability to edit videos by rearranging text as significant time-savers. The product's continuous updates and growing functionality are also frequently praised. However, some people were dissatisfied with the product's reliability and performance. Issues such as frequent bugs, crashes, lag, and projects not loading or freezing are commonly reported. Some users also experienced problems with audio quality, including wind noise not being removed effectively or audio randomly disappearing. Additionally, a minority of customers found the AI features inconsistent or felt that recent changes to the platform's functionality were disruptive and confusing.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the ease of use, excellent... See more

Product

Consumers find product to be ambiguous. Many reviewers praise its efficiency, affordability, and amazing... See more

Technology

People report ambiguous experiences with technology. Many customers praise the AI features, such as suggested... See more

Application

Customers had ambiguous experiences with the app. Many reviewers expressed significant dissatisfaction,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers praise the product as honest, reliable, and... See more

Based on these reviews

Rated 3 out of 5 stars

This product was recommended by a friend, but I've had nothing but problems with it from day one. It's full of bugs. It doesn't do what it's supposed to do or what support tells you it will do when yo... See more

Rated 3 out of 5 stars

I'm a long time user and fan of Descript. I've been paying $30/mo for almost 4 years now. Until recently, I was able to efficiently run my channel, making 3-4 videos per week. Now, I can only create 3... See more

Rated 3 out of 5 stars

Very good editing program/service, but completely rediculous that AI-features are based on credits. Credist are comsumed very fast and then you get either stuck or broke.... I would like to stay, but... See more

Rated 3 out of 5 stars

Descript drives me batsh!t crazy with their constant updates and major modifications to the platform without any notice. I have more than once cursed the gods for making me aware of it, even... See more

Company details

  1. Software Company
  2. Video Editing Service

Written by the company

Descript is an AI-powered video and audio editing platform that combines transcription, screen recording, and publishing into a single tool. Instead of using multiple apps for editing, captioning, and sharing, users can manage the entire workflow in one place. At its foundation, Descript allows text-based editing. Media files are automatically transcribed, and changes to the text directly edit the video or audio timeline. This makes editing more accessible for beginners while still providing advanced capabilities for professionals. Core Features Text-based editing: Edit media by editing words on a transcript instead of navigating timelines. Screen and webcam recording: Capture product demos, tutorials, and presentations in one place. AI enhancements: Tools like Eye Contact, Studio Sound, filler word removal, and automatic captions. Avatars & voice tools: Create lifelike avatars, translate content, or generate synthetic voices. Collaboration tools: Multi-track editing and real-time team collaboration for distributed teams.

Contact info

3.2

Average

TrustScore 3 out of 5

250 reviews

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Replied to 10% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Descript is very intuitive

Descript was intuitive and helped me with my first podcast. It saved me a lot of time and headache with the editing process. I will continue to use it as I begin this podcast journey.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Descript makes editing way faster for me

I'm a big fan of Descript. Editing videos by rearranging text makes it way quicker, and I love the concept of 'scenes' to help speed up editing by auto animating elements in and out.

The stability of the product has noticeably improved in the 2+ years I've been using it. I don't use a lot of the AI features like overdub and AI avatars, but just the core editing flow for me is great - I find it faster than using Premiere or Da Vinci, even with keyboard editing hotkeys.

I'd be very sad if I could no longer use Descript

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great! Everything just works... like it should, but sometimes you just get surprised by the quality of for example the YouTube transcriptions. Good stuff!

September 21, 2025
Unprompted review
Rated 4 out of 5 stars

Game Changer!

As far as video editing software goes, Descript is a game changer! I love being able to edit my videos from the transcript and fix glitches like correcting speech when the internet has dropped out.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

Catfishing, misleading & infuriating experience

Worst experience ever — complete waste of money.
I purchased a one-month subscription to test this product and within a single short session, all of my AI credits were gone. Nowhere on the pricing page or inside the product did it explain that “one use” means one file in a project. To make things worse, Studio Sound (which consumes credits) is enabled by default on every file import — a deliberately sneaky tactic that drains new users’ credits without their knowledge.

I had to restart my project multiple times due to the system’s poor usability, and with just 16 files I unknowingly burned through nearly all 20 credits in less than half an hour — with nothing usable to show for it. When I contacted support, they were dismissive and offered no help beyond essentially saying “tough luck.”

This was a catfishing, misleading, and infuriating experience. The product is not user-friendly, the pricing is deceptive, and the support is useless. I would never recommend this to anyone. Thankfully I only wasted $16 instead of a full year’s subscription. I’ve since switched to Canva — infinitely better in every way.

September 8, 2025
Unprompted review
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Reply from descript

Sorry to hear about your experience here!

The intention is definitely not to make AI Actions confusing, or make you use them up without getting what you need.

If you follow back up with support, we can try to locate the ticket and follow up on that request - that doesn't sound like what we should have responded with here!

Rated 4 out of 5 stars

I really like Descript! Needs 3 QOL improvements...

First off: I really love Descript for editing videos.

However, there are some quality of life (QOL) issues:

1. Can't easily do voiceover. It takes some backflips, and I can't watch the video while I'm doing the voiceover.
2. When I export to YouTube, if I type in a description, often there's a workflow where I end up having to add it 2-3 times as I log into YouTube (clears the custom description), switch export tabs (clears the custom description), etc. Please, please auto-save the custom description as I write it!
3. I'd like a quicker way to cut in the timeline. I can click on an area, hit S, then click on another spot, hit S, then click on the segment I want to delete, and hit backspace. I'd like to click, then maybe like command+click or something, and it auto-deletes between those points. Of course I can do that in the script and I do as often as I can, but still...

September 18, 2025
Unprompted review

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