Designatem Reviews 184

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, noting that items frequently did not match their descriptions or advertisements, and were often of very poor quality. Issues with orders were common, including items not arriving, incomplete deliveries, or receiving incorrect products. Consumers also reported considerable frustration regarding refunds, with many stating that the company refused to issue them or offered only minimal compensation for significant discrepancies. Furthermore, people felt that the prices charged were often too high for the quality of the goods, and some were surprised to find products shipped from overseas despite the company appearing to be UK-based.

What people talk about most

Product

Customers had negative experiences with product. Reviewers consistently report receiving items that do not... See more

Order

Clients share negative opinions on order experiences, with many reporting that items ordered months ago have... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report that the company refuses to refund... See more

Quality

Users describe negative interactions with quality. Many reviewers report receiving items that are not as... See more

Price

Consumers consistently express strong dissatisfaction with pricing. Many reviewers report being overcharged,... See more

Based on these reviews

Rated 1 out of 5 stars

Dreadful company. Ordered goods in September. Keep getting same automated reply saying goods in transit. Fake tracking number, given fake Royal Mail phone numbers. Refuse to refund money paid. They ar... See more

Rated 1 out of 5 stars

Scammers AVOID. If zero was score this would reflect my experience. Paid for 2 items only 1 arrived. Complained, sent empty package stating proof of posting their end. Apparently Common practice. Yoka... See more

Rated 1 out of 5 stars

Avoid this business and save yourself money, time and stress. My order was not delivered despite them saying it was. Wrong tracking numbers twice, no courier info, all requests for further delivery... See more

Rated 1 out of 5 stars

Ordered 8 craft kits on behalf of my friends and me for Easter. We ordered as company appeared to be in UK. Goods arrived from 2 completely different companies and from China. What we received were... See more


1.2

Bad

TrustScore 1 out of 5

184 reviews

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Rated 1 out of 5 stars

would never shop at this online store

would never shop at this online store, ordered a lounge suit 6 weeks ago and still not been received item that i paid for on order, after many emails i have now been advised that they will send a replacement at a wait again.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Don't get what you pay for…

Ordered a book The Bible in 52 Weeks from them based on a FB advertisement. Basically the ad was don't be fooled by other people selling this product. They stated that theirs was genuine , was hard backed book with quality paper and that the fakes would be paper back and poor quality.
Yes , you've. Guessed it, I received a paperback book with pages you could spit through.
Offered me £2 for being unhappy. Not excepting their pitiful offer.
Avoid these charlatans like the plague and spread the word!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

This is NOT what you get

This is NOT what you get. The picture on this page is fraudulent and a lie. I bought 2 of these gem advent calendars, one for myself & one for my daughter. Everything is tiny, the 2 (not 3 as advertised) towers are more sized like pencil lead. You get mostly tumbled stones. There was no bracelet and the 3 "large" sized pieces are NOT even crystal, they are resin or 3d printed. Some of the tumbled stones were beautiful and the sculpted pieces, though fewer than advertised, were also stunning. On the whole though the boxes were a disappointment. To be told you'd get a moss agate witch and get a badly cast piece of craft work that looks like it was made by an amateur does not incline me to recommend or return for this product.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Received this as a gift

Received this as a gift. Was disappointed to see that some of the "crystals" were obviously fake. I then discovered that it was not supposed to be mostly tumbles with a couple of carved pieces and three plastic pieces. It was actually supposed to be a lot of different carvings. A bracelet and all crystals. The towers are tiny and thin. The plastic pieces are not even finished nicely. All in all. Not worth the price and disappointing as the month went on. The biggest disappointment was the poorly made plastic witch at the end

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Dreadful company. Ordered goods in September. Keep getting same automated reply saying goods in transit. Fake tracking number, given fake Royal Mail phone numbers. Refuse to refund money paid. They are nothing more than a thieving scam company.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered item in September

Ordered item in September. Not received so they said they can't control delivery date from courier.....they said in November will send a replacement.....its a few days from Christmas.. Still not received and refused refund

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Ordered item in good faith still not received very poor customer service refuse to give refund just keep sending me tracking thats useless. Avoid at all costs.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered some socks from this company 2…

Ordered some socks from this company 2 months ago and they still haven’t arrived , I was told to check the tracking which shows they arrived in Manchester middle of December, since then they haven’t moved, obviously been lost, the company has refused my request for a refund stating the socks are still in transit, horrible experience.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Robbing Bastards

Another one added to the list of item never arriving and refusing to refund. 2 months after my original order was placed and NOTHING.
AVOID AVOID AVOID

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Cowardly scammers.

This 'company' are nothing more than cowardly thieves sitting at a computer stealing from people. They string you along with "tracking" information which is false. When your shipment supposedly arrives in Cambridge UK the postcode they use doesn't exist. They refuse to give a refund even though requested several times.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam and doesn't…

This company is a scam and doesn't exist. I paid for goods 5 weeks ago and they keep saying " items are coming' but there is no tracking system. I have had to get credit card company involved. Non existent customer service. Don't buy!!!!!!

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. Overcharged me and then after waiting weeks for my order to arrive I received an empty bag. Company then refused to refund me,

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Sent 2D rather than 3D Capybara Advent Calendar, which took 2 weeks to arrive from China. Big mistake. Avoid.

November 5, 2025
Unprompted review

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