designerglasses.co.uk Reviews 308

Very helpful and efficient exchange for a different sized frame

Another great experience with designerglasses.co.uk… amazing team service , great time of the delivery and my wife loved the frames so thank you guys see you soon:)

I was in a meeting and placed them on the desk, you could hear a pin drop from the silence, and that's what happened, I placed them down and the so called lion face part fell off and hit the table, causing a colleague to laugh and say 'oops'! Embarrassing to say the least. I'm new to glasses and spent a lot trying to find the right ones, there is a joke with Versace amongst students that made me buy them, this has been the most embarrassing that could happen. I don't expect anything back from you, I just expect the "oh my god, ur so fake miss" to come back at me. Had I of known this could happen, I wouldn't have bothered. I need glasses and love my sunglasses ones, I knew it was a mistake trying to buy reading ones online, I thank u anyway but needed to let u know the grief I will now receive from the young ones. Whatever, thanks and goodbye, I don't expect anything other than a generic response, for that reason im off, can't be arsed. Miss latorre signing off hahaha

Very good designer glasses at competitive prices.

Easy to use service with the fantastic option of virtual try on for a lot of frames. They have many different options for lenses so you can select which one are suited to you. Best bit is they have certain frames which nearly go for double at other retailers!

Cant really fault them in any way. Will definitely be using this website again.

Fantastic service! Other retailers stated item wouldn't be available for 8 weeks or took our money then said they weren't available. Designer glasses not only offered 24 hour delivery at a great price but true to their advert the glasses arrived right on time, perfectly packaged, and the item was as described. Can't rate the service highly enough

Excellent customer service from everyone I dealt with. Wonderful glasses and choice. Highly recommend.

Excellent value for money, great customer service. Makes a change to be able to speak to someone on the phone ( for on-line service). Glasses well packaged.

Would definitely Recommend, customer service was amazing, quality was excellent.

First time I bought from Designer Glasses Boutique.

The prices were amongst the best on the internet; service was first rate both pre-sale and more importantly after sales.

Communication, whether by phone or online, was prompt and friendly.

Would have no hesitation recommending them and will be the first place to look when shopping for glasses.

Received my specs yesterday. Thank you.
I must admit I was hesitant at first to place an order, carried out the usual research which all seemed to be pucker so I placed my order.
Really pleased.

Excellent service. Both times I’ve dealt with them they have been friendly , helpful and made helpful suggestions. Definitely recommend.

Amazing service and great price. I ordered a pair of Tom Ford glasses with prescription lenses and received them 3 working days later. They were cheaper than I could find elsewhere, the lenses have been fitted better than my last pair (from a different online retailer) and they contacted me after I'd ordered to suggest an alternative that saved me £60. Excellent business. Thank you.

I used this company as they have an option to virtually try on the glasses on their site. I chose a pair after virtually trying on, but was told that they were no longer in stock, I am not sure why they were still in the online shop. Customer service was helpful and gave me options which I didn't like. I chose an alternative pair which didn't have an option to virtually try. When they arrived they looked awful. I returned them and had £15.00 taken off after I paid for next day signed for delivery. The email just stated refund processed as per their terms and conditions. Unfortunately, I didn't read their terms and conditions and it is not very transparent on their website. I just checked and it says a £10.00 admin fee will be charged which in my opinion is extortion, who does this in 2022 with so much competition around. 🤔. I am waiting for an explanation of the extra £5.00 charged. I have never experienced anything like this with any company. I am really surprised that they have such high reviews. Should of just gone to SpecSavers!!

Excellent experience.
Order the glasses with lenses on Sunday and get delivered Friday at 9:00 am.
The glasses are impeccable, lenses everything.
I hope the Pristine coating will rezist the test of time.

These are the 2nd pair of sunglasses I’ve bought in the last month and I can’t praise this company enough… the prices are below any other outlet and the only place I could find the actual Tiffany style I wanted was here! I can highly recommend this company and will certainly be buying all of my future glasses from them. Excellent prices, service and shipping 10/10

Bought Prada sun glasses that were sold out most other places for a reasonable price.
They came the next day, they had a slight mark on I wasn’t happy with. I spoke with customer care - Jade. She resolved this issue for me really quickly a replacement came and I couldn’t be happier with them.
Thank you!

Recently purchased some Gucci frames from these guys. Had an issue with them. They were super responsive and helpful and got me a new set out within 3 days. You guys have my custom from now on. Really appreciate the help.

I was looking for a specific pair of sunglasses and found them on this website considerably cheaper than most other places I had looked. I have received them today and I am thrilled with them, I just hope that the sun keeps shining now. I was kept upto date with my order progress and I would definitely order from them again.

I received the glasses in pristine condition.They fit me perfectly.However the delivery took way too long i ordered them on on 24th of may and received them today, three weeks later and I live in the EU. But i guess it was worth the wait.

Absolutely 1st class, fast delivery than expected, With the sunglasses Tom Ford Bailey and the package. Good customer service. I will buy from there again and recommend