designerglasses.co.uk Reviews 308

Nicky in customer service was great, I accidentally ordered wrong lens! Was so helpful and quick to get it sorted for me. Prices are much more reasonable then other websites aswell. Would definitely recommend this company!!

Had an excellent experience with this company. I need a pair or sunglasses asap for a friend’s birthday, and they were sold out or on back order everywhere, becoming quite desperate, I stumbled across this website who had them in stock and cheaper then every other website! I was slightly sceptical as the website wasn’t one I recognised, however, I received a tracking number an hour later, and delivery the next day. Will definitely be ordering again:)

The best out there!

Great selection of glasses, much better prices than high street shops. Customer service is superb and the quality of the product is excellent.

My chosen frame was out of stock, but they contacted me the next day to see if I want a different one or wait a bit. I said I can wait no problem, they kept me updated and when the glasses were ready they sent them with next day delivery.

Absolutely superb and highly recommended!

the only company I will purchase my glasses from. Customer service is amazing, quality is on point, and prices are more than reasonable.

Highly recommend.

I needed a replacement urgently. As my optician didn't have the frame I wanted, I finally found the one online at designerglasses and called to check availability. The lovely lady I spoke to on the telephone this afternoon ( Nicky, I think it was ) couldn't have been more helpful. She arranged despatch immediately and followed up with nice email. The courier has just advised delivery tomorrow. Excellent customer service.

i have bought from this store before both times Nicky who i got on the phone for some help was absolutely fantastic suggested a few pairs of glasses to have a look at and yes a great pair stood out so happy with purchase great pair of glasses

Excellent service, excellent choice. Corrected the mistakes I made on my prescription details proactively. Really impressed. And I have a pretty swish pair of new designer glasses 👓. Very happy customer.

Had my glasses only a month and the arm broke, designer glasses sorted the problem out for me. Organised a new frame from Tiffany and posted them back to me in less than a week.And it was the week before Christmas.Had other prescription glasses from them and always been happy with the service.Thank you Designer Glasses.

I ordered 2x pairs of Tom Ford frames.

As it turns out, they were not in stock at the distributor for some time.

Offered similar shape by the team and they were promptly dispatched without hassle.

The difference was also refunded too.

Highly recommend DesignerGlasses.co.uk!

A fantastic service. If I'd waited for Boots I would have still been waiting for my eye test. Booked an eye test online for Sunday at Specsavers - attended that day. The bigger retailers discourage reglazing as "the frames could get damaged". Designerglasses have the reglaze option, so I sent my frames on Tuesday to be reglazed to my new prescription. They were back with me on Friday! I used them to buy the frames originally during lockdown. I could not recommend more highly. I am just sending my other pair off as well. The only downside is that on both occasions the 10% discount code did not work.
Update: I wrote the review on a Saturday afternoon and got an instant reply to explain why the discount did not apply - which made perfect sense. I have since got my 2nd pair reglazed and experienced the same exceptional and slick service.

Excellent service! I needed some advice before ordering a pair of glasses and got a reply to my email within minutes. Order was delivered in 2 days and the item was exactly as described on the website. Very pleased with my purchase!

I Ordered a pair of the Dolce & Gabbana DG5053 Glasses The Quality Of Service Is Impeccable From when I Got The E-mail that said the Glasses Had Been Dispatched they arrived ahead of Schedule 10/10 Service.

Amazing! Had to order my lenses in and they still came within 2 days! First time ordering glasses online and I am very impressed! Will definitely use again

Glasses and lenses are ok but unfortunately after advertising on the website 3 day dispatch I didn’t receive my glasses as stated. I’ve placed my order on the 20/07 and they have only been dispatched on the 31/07 unfortunately on top of that communication wasn’t the best including myself making multiple phone calls to get an update.

This was the first time that I’ve ever ordered glasses online. Placed the order but needed some advice. Spoke to Nicky who answered my questions. Email confirmation said 7-10 working days and was delivered in 8 working days. All securely packaged. A great service and would definitely recommend. Excellent service.

just received the frames that I ordered and I'm really impressed with the quality and price. After searching through different sites Designer Glasses had the best price.

Called Jade in a panic because my son who’s a police officer had broken his last pair of glasses.
Luckily Jade got everything sorted and 2 new pairs dispatched in record time. I also had a problem completing the payment which was user error and Jade even helped with that.
I’ve always used this company and will continue to in the future. Great product (authentic designer at half the price) great service and quick.

Great service ! Quick delivery and good communication.

reglaze esillor lenses, two days turnaround and great customer service with Nicky and Jade. This company should be your first choice for glasses and reglazing.

Great selection, professional service, great communication off Jade and Nicky also a fast tracked delivery. The glasses are great to. Thanks all involved.