I can only base my review on the guy that served us, as me and the hubby haven't had our sofa yet ! Great service des was a star he didn't hassle us to buy ! Gave us our space to have a conversation... See more
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Just bought sofa and 2 chairs
Just bought sofa and 2 chairs. Mel is the girl to deal with. Looked after me brilliantly. Look forward to seeing my new furniture
Very helpful and good service
Very helpful and good service
Shaz@paisley
Mel was fantastic help
Mel was fantastic help, very knowledgeable and clearly new the products , we where in the paisley store, great easy experience, thanks Mel
Kirstan in Edinburgh was friendly
Kirstan in Edinburgh was friendly, polite and helped us pick the perfect sofa for our home. She was patient with us when going through all the different styles, fabrics, colours and pricing.
Cori in the Edinburgh
Cori in the Edinburgh store was friendly, professional and helpful throughout.
Great Experience
Shop was beautiful. Staff were lovely. Karen sales assistant at Uddingston store very helpful and explained all options, very knowledgeable. Great experience. Would recommend Designer Sofas
Successful Section 75 Claim
I took delivery a Natuzzi sofa unit in May, it developed dipping and creasing immediately on use. I requested a return and refund within the first 30 days . Designer Sofas sent Sofatech to examine and write an “ independent “ report . The report said it was a dressing issue and refused to refund .
I got my own independent report and have just had my Section 75 Claim upheld by my credit card provider and received a full refund.
Shaz@Designer Sofas was fantastic
Shaz@Designer Sofas was fantastic. Extremely knowledgeable very patient, very prompt with acknowledging us when we arrived at the showroom and wanted everything to be right for us and how the sofa would look in our home. Can’t thank her enough for all her kind attention to detail and time today.
Natuzzi Paisley
Shaz @ Paisley was very knowledgeable, patient and helpful. Made the decision making very easy and we’re delighted with our purchase.
Fantastic service!
We had a really good experience with Peter when choosing our carpet. He was very friendly, patient and helpful throughout, and took the time to explain everything clearly, including the different payment options and plans available. He made the whole process feel easy and straightforward and was happy to answer all of our questions. Really appreciate his help and would definitely recommend speaking to him if you’re visiting the store!
Pete from the Fosse Park Leicester…
Pete from the Fosse Park Leicester store was very attentive and helpful
No Pressure felt on purchasing a sofa
Mustafo was a great help from start to finish, he gave us plenty of time and was patient.
Ahmed was very helpful and…
Ahmed was very helpful and understanding. Good paying experience...hoping delivery etc is just as good.
Lauren in Edinburgh was fantastic & extremely knowledgeable
Lauren in Edinburgh was fantastic. She advised us on all available options for our favourite sofa, including a floor plan, different fabrics, electric options and where the best place to be for these. Lauren was extremely knowledgeable and ensured we got the best price, including an additional discount.
Bought a sofa from designer
We walked in and Ahmed made us extremely comfortable and at home. He was kind enough to meet us at our new home, took measurements and advised us as well. Eventually we were able to buy what we feel is best for us based on his advise.
I took my mum to visit the store last…
I took my mum to visit the store last week. We had a great experience with Pete at the Leicester branch in Fosse Park. He was very knowledgeable about the products. He was also very helpful in answering any queries following our visit, he sent emails with all the information promptly. He followed up with a phone call to check we were happy with everything. Very friendly & approachable. Really appreciated all his efforts
We couldn't have had better service…
We couldn't have had better service from Graeme at designer sofas . Nothing was too much trouble for him. He moved the rugs around to match the sofa we chose . Excellent customer service
Shaz@paisley
Shaz@paisley, very helpful and made buying my new sofa a lovely experience :)
Good products and service. Paul in the Cardiff store was very…
Paul in the Cardiff store was very helpful, he made sure we had all the options and configurations we wanted.
We have bought from Natuzzi before and have found the products very well made and they wear well and stand the test of time.
This time we have orders from the CALLIGARIS brand and feel like they are well designed and beautifully made.
The fabrics and combinations of fabrics is the reason we chose the sofa and chairs. You don’t find that many quality options in lots of other stores.
Lauren was courteous,respectful and…
Lauren was courteous,respectful and attention to detail with any questions.
W.Wells
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