Designhill Reviews 3,466

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as reliable and professional, highlighting the smooth and easy process from brief to final design. Many appreciate the platform for enabling creative collaboration and providing a wide variety of original and unique designs, often exceeding their expectations. The staff is frequently commended for being responsive and helpful, contributing to an excellent overall user experience. Conversely, a small portion of people were dissatisfied with the originality of some designs, noting instances where submissions appeared identical or very similar to existing stock images, raising concerns about the uniqueness of the designs. Some also mentioned that the website, while once user-friendly, now occasionally has a limited number of contests available and can be clunky to navigate.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers found the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the efficient communication,... See more

Website

Customers had positive experiences with the website. Many reviewers praise the platform as well-designed,... See more

Product

Consumers find the product to be positive, with many praising the creativity, originality, and uniqueness of... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Designhill so many times now and the results are always the same. The designs you receive are so creative, original and unique, it is never easy choosing a winner. This is a fantastic and... See more

Rated 5 out of 5 stars

I have been so pleased with my designer on this project! I got so many great designs, but this one was perfect. Once selected, the designer was so responsive and made every update I requested very qui... See more

Rated 5 out of 5 stars

I am very happy to be a part of Designhill. The platform gives designers like me the opportunity to showcase creativity and connect with amazing clients worldwide. The process is smooth, fair, and pro... See more

Rated 5 out of 5 stars

Working with Designhill has been an absolutely wonderful experience. The platform made it easy to connect with amazing clients and bring creative visions to life. The process was smooth, professional,... See more


Company details

  1. Online Marketplace
  2. Design Agency
  3. Graphic Designer
  4. Printed Clothing Store

Written by the company

Designhill.com is an online design marketplace that helps business owner’s source high quality custom designs at affordable prices. Businesses that have specific design needs such as logo design, business card design, web design, stationary designs, packaging designs (more than 35+ design categories) etc. can run design contests and choose from dozens of designs submitted by designers from all over the world. The website is a combination of a crowdsourcing custom design marketplace and a creative platform for designers to learn and showcase their creative work. The platform has over 100,000+ graphic artists, logo designers, illustrators and visual artists from across the world who work 24*7. Moreover, the sites provides you an option to choose from 30-50+ unique designs in under 7 days.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unprofessional & Untrustworthy – Still Waiting for My Refund

I had an extremely frustrating experience with Designhill. They claim to offer a money-back guarantee if you're not satisfied with your logo design, provided you meet the qualifications—which I did. However, when I requested a refund, I didn’t hear back for a week.

Their listed phone numbers don’t allow you to speak to a real person, leaving email as the only option. Whenever I received a response, it was a repetitive attempt to keep me in the process rather than honoring my request. I made it clear multiple times that I wanted a refund, yet they continued to delay, offering unnecessary alternatives instead. This back-and-forth dragged on for weeks, and eventually, they just stopped responding altogether.

After all the frustration, they finally claimed they had submitted my refund and assured me I would receive it within 5-7 days. It has now been far past that timeframe, and I still haven’t received my money.

This has been the most unprofessional experience I’ve had with a design platform. Other companies I’ve worked with prioritize their clients, responding within 24 hours and handling requests efficiently. I don’t understand how a simple refund request—one that aligns with their own policy—was met with such resistance and poor communication. I would not recommend Designhill to anyone looking for a hassle-free, professional experience.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Designhills process and guidance is…

Designhills process and guidance is amazing!! There are so many amazing designers on this website. Acidcraft is the designer that I choose, he had some amazing designs and was willing to work with me to make small adjustments.

I received many other great designs and was happy that it was a good competition and I had to think about who to award 1st place. Will use it again and again and recommend to friends.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect interpretation of ideas

I explained to Designhill what I was thinking of. There were a lot of factors to take into account, and my designer interpreted it perfectly. The leaflet contest ended up being so helpful because I got to see different people's interpretations of what my goals were. Thank you!

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Uneasy at first but DesignHill gets a 5 out of 5

Truthfully I was very uneasy about the process from day one, and thought I had wasted money, I had seen a lot of AI work done in the past that I was not impressed with at all. Then Washi one of the graphic designers submitted his designs and my experience flipped over night. Washi did an unbelievable job with the design of our Logo. He did an incredible job communicating throughout the entire process which made me feel at ease. He was extremely prompt with all of the changes I requested. He gets a 10 out of 10 and I without hesitation I would recommend him and DesignHill to Everyone.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

For me

For me, it's the large community of designers & structure of contests that really sets this site apart from the others.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer Beware: Avoid Designhill at All Costs - A Defunct and Broken Platform

Avoid this platform at all costs. The website is hard to navigate, customer service is nonexistent, the chat function is broken, and the phone number listed on their site doesn’t connect. Designhill feels like a defunct platform.

While the initial design was good, the handover process was a complete disaster. I received 98 files, most of which were duplicates, irrelevant versions, or designs I never approved. It took me hours to sort through the mess, and I now have to hire another designer to verify the files are usable.

Of the 7 emails I sent to their team, only 1 received a response—and that was after I filed a dispute with my credit card company. The generic replies from “Andrew Smith” were unhelpful, robotic, and did nothing to address my concerns.

On top of that, I didn’t receive all the deliverables promised in my package, such as an email signature and social media templates.

Do not waste your money here. Use a professional and reliable platform like Fiverr or Upwork, where designers are treated fairly, and customer support is actually functional.

December 1, 2024
Unprompted review
Rated 4 out of 5 stars

One year on

A year on and somehow a contest i won came back to life, Thank you Design hill i enjoyed this contest originally and it ended up being a blast from the past.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Working with Md Salah Uddin Bhuyan has…

Working with Md Salah Uddin Bhuyan has been an absolute pleasure! He took our vision and turned it into a stunning logo that perfectly captures our brand's identity. The attention to detail, creativity, and professionalism he brought to the project was truly exceptional. From the initial concepts to the final design, Md Salah Uddin Bhuyan was communicative, receptive to feedback, and incredibly skilled. The end result exceeded our expectations and has received endless compliments from our team and clients alike.

November 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look