Designhill Reviews 3,466

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as reliable and professional, highlighting the smooth and easy process from brief to final design. Many appreciate the platform for enabling creative collaboration and providing a wide variety of original and unique designs, often exceeding their expectations. The staff is frequently commended for being responsive and helpful, contributing to an excellent overall user experience. Conversely, a small portion of people were dissatisfied with the originality of some designs, noting instances where submissions appeared identical or very similar to existing stock images, raising concerns about the uniqueness of the designs. Some also mentioned that the website, while once user-friendly, now occasionally has a limited number of contests available and can be clunky to navigate.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers found the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the efficient communication,... See more

Website

Customers had positive experiences with the website. Many reviewers praise the platform as well-designed,... See more

Product

Consumers find the product to be positive, with many praising the creativity, originality, and uniqueness of... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Designhill so many times now and the results are always the same. The designs you receive are so creative, original and unique, it is never easy choosing a winner. This is a fantastic and... See more

Rated 5 out of 5 stars

I have been so pleased with my designer on this project! I got so many great designs, but this one was perfect. Once selected, the designer was so responsive and made every update I requested very qui... See more

Rated 5 out of 5 stars

I am very happy to be a part of Designhill. The platform gives designers like me the opportunity to showcase creativity and connect with amazing clients worldwide. The process is smooth, fair, and pro... See more

Rated 5 out of 5 stars

Working with Designhill has been an absolutely wonderful experience. The platform made it easy to connect with amazing clients and bring creative visions to life. The process was smooth, professional,... See more


Company details

  1. Online Marketplace
  2. Design Agency
  3. Graphic Designer
  4. Printed Clothing Store

Written by the company

Designhill.com is an online design marketplace that helps business owner’s source high quality custom designs at affordable prices. Businesses that have specific design needs such as logo design, business card design, web design, stationary designs, packaging designs (more than 35+ design categories) etc. can run design contests and choose from dozens of designs submitted by designers from all over the world. The website is a combination of a crowdsourcing custom design marketplace and a creative platform for designers to learn and showcase their creative work. The platform has over 100,000+ graphic artists, logo designers, illustrators and visual artists from across the world who work 24*7. Moreover, the sites provides you an option to choose from 30-50+ unique designs in under 7 days.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Regret choosing DesignHill

I gave this 2 stars because I liked the design created by one of their designers. This is a service I had to pay for. Otherwise, I would give 1 star. I trusted the designer to create a logo that can be used in practical applications, such as business cards, letterhead, and in the website. Sadly, this was not the case. When I put the logo in practical applications, it has to be enlarged too much in order for my business name to be legible. I made three attempts at contacting the company before receiving any response. The response I received instructed me to take one of the logo file types (I paid for 4 file types) and change it myself in another software; a software that I have no experience with. Customer service after the sale is completely lacking. This solution is completely unsatisfactory. I regret choosing DesignHill for my logo.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

My first time needing a logo

My first time needing a logo, and Design Hill was recommended to me as being easy and effective. You have so many talented artists providing images based on your design brief, with all of them being willing to adjust the look to your liking. This was a great choice and fun to partake in. Thank you so much!

October 17, 2024
Unprompted review
Rated 3 out of 5 stars

No edits after purchase.

I bought an AI generated logo and stupidly bought the upgrade package to have a human look at it and make recommendations. I should have just bought the logo because the recommendations I received were horrible. And the only reason I bought it was so I could continue to edit it myself. The site said I could do that but its not true. They gave me design files as a flat file rather than the individual components so I could change them. They say you an edit in Illustrator which I don't have so I don't know if that is true. Can I actually move things, change the font and color etc. I have to basically start from scratch now and build a logo because I can't edit it. I thought I could continue to make edits using their software which was very user friendly. Byut, that is not the case. I would not buy from them knowing what I know now.

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

Incorrect Designhill

Incorrect Designhill. The client pays the money, you work but you don't get it. There is no money anywhere... it is stolen. Customer service does not answer, ignores

DO NOT WORK HERE

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Honestly designhill is great…

Honestly designhill is great marketplace for designer/ client. Every design should be proper jusement , it is one kind of dreams for designer. Some design 3/4 star ratting but few minutes letter it is rejected , first time need to proper check.

September 25, 2024
Unprompted review
Rated 4 out of 5 stars

EXCITING to see designs from around the world

I enjoy the experience with Design Hill. It is exciting to see so many creative designs from all over the world. My only complaint is that the customer service/user support rarely responds to my questions - and certainly not in a timely manner. Still - this is the second time I have used Design Hill and I am sure i will return.

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

New Firm Needed a Logo

Our team was struggling to find the perfect logo for our new firm. We worked with a full-service agency, but we weren't happy with their creative process or their lack of willingness to iterate on various design ideas. We posted a contest on Designhill, and within 24 hours, we had 175+ amazing designs to choose from. The variety was fabulous, and we selected the winning design and worked with the winner to finalize the font and color. It was a great way to tap into the creative insights of many individuals.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

We were more than pleased!

We were more than pleased with our experience with Designhill! We created a Design Contest for our business logo and received more ideas than ever expected. They were clever, professional, and hard to choose from. The Designhill platform was easy to use, answered our questions very well, and we were in and out with an AMAZING logo in no time!

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

To Designhill.com Designers

I can say, after years of working for designhill.com, that is the first time winning a contest, and 3 days after contest the Contest Holder approved the payment and sent me also a tip. Then, Designhill approved the withdraw from the 31 of July 2024. Today, is 12 August and only this morning, and after days of sending receiving emails to/from Designhill, being so upset for not receiving the payment that "they stated in their website you will receive after 3 business days of the approval", just and only today 12 August 2024 I've received it. From the 31st July until today you may count 8 business day (due to 2 weekends in between). Hence, I needed not only wasting time claiming for the payment, also feeling upset with this type of actions that show a lack of respect with the designers, due to the fact that the website is based on our work and nothing else.
Hope, if there's a next time winning a contest, they do the things right following the deadlines they published on their website and do not play with the designers. It was really an unpleasant experience!

August 12, 2024
Unprompted review
Designhill logo

Reply from Designhill

Hello,

Your feedback highlights an important issue: designers are the backbone of the platform, and timely payments are a basic expectation that should be met without causing stress.

We'd like to assist you in resolving your issue, but we require your registered email address to do so.

Failure to provide your registered email may result in disregarding this review.

~Team Designhill

Rated 5 out of 5 stars

5 gold stars!!!🌟

I was new to this site and found it absolutely amazing. The skills of each individual artist and their abilities is out of this world! Highly recommend to anyone who is looking to have a logo made!!! Highly satisfied and will use again!

August 9, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look