Design Pickle Reviews 363

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Horrible experience. Horrible onboarding. Terrible design work. A different designer on all of the work for the same product with design inefficiencies. You have to email in slack. Terrible respo... See more

Company replied

Rated 5 out of 5 stars

What an incredible experience we have had with Design Pickle. Although we are no longer clients, we are happy to recommend Design Pickle to anyone seeking their services. We would like to Highlight ou... See more

Company replied

Rated 3 out of 5 stars

Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing... See more

Company replied

Rated 5 out of 5 stars

Design Pickle is instrumental to our business, As a fractional CMO we want to make sure we can quickly execute ideas. Design Pickle works on our terms on slack. We can quickly see where work orders s... See more

Company details

  1. Graphic Designer
  2. Business to Business Service
  3. Design Agency

About Design Pickle

Written by the company

Design Pickle is the leading creative enablement platform, providing quality design and illustration work for thousands of businesses.

Founded in 2015 by Russ Perry, Design Pickle was born from the idea that everybody needs access to seamless, reliable and professional graphic design on a consistent basis.

Our mission is to change the world with creativity - and we welcome you to join us!

Design Pickle offers clients:

- Graphic Design - Custom Illustrations - Presentation Design - Motion Graphics - Video Editing - Canva file delivery - Figma file delivery

Design Pickle was the first in the space to offer:

- Creative Design Automation - Integrated Design Workflows - AI powered creative brief request tool - Adobe, Figma, and Canva-ready source files - plus so much more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

363 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Leslie's support has been invaluable.

Leslie's support has been invaluable.
She has been proactive, professional, supportive, and a GREAT communicator. She's listened to all of our concerns, expressed empathy, championed solutions within Design Pickle, and made sure changes were made to overcome the challenges we were facing.
Leslie is a GREAT asset to your team.

December 5, 2024
Unprompted review
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Reply from Design Pickle

Hi Paul, thank you for sharing thoughtful feedback about Leslie! We’re happy to hear that her proactive approach, professionalism, and communication have made such a positive impact. It means so much that you took the time to share your experience. We look forward to continuing to support you and your creative needs.

Rated 5 out of 5 stars

I've been a customer for over 3 years

I've been a customer for over 3 years. Love working with the Design Pickle team. They make everything we do with them look so much better. Highly recommend.

December 3, 2024
Unprompted review
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Reply from Design Pickle

Hi Rich, thank you so much for your kind words and for being a loyal customer for over three years! We love to hear that working with our team has helped elevate your projects. It’s always a pleasure collaborating with you. 🚀

Rated 2 out of 5 stars

Designs do come back quickly!

Designs do come back quickly. The volume of designs coming back is great, but the quality is poor so it takes forever to finalize a request. The designs coming back seem all from an intern, someone without a lot of experience or talent, not a professional. If you're looking to just start up and get somethings up and going and don't have the time, they're great. But when you need better higher quality designs that matter, we haven't had any success.

November 26, 2024
Unprompted review
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Reply from Design Pickle

Hi Kenten, thank you sharing your feedback. While we’re glad to hear that you appreciate the quick turnaround and the volume of designs, we’re sorry to learn that the quality hasn’t met your expectations. We’d love the opportunity to learn more about your experience and see how we can improve. Please reach out to our team directly at help@designpickle.com.

Rated 5 out of 5 stars

Creative, efficient designers with a great onboarding process.

Design Pickle came in and transformed the way we do all our design work. They have a great onboarding process for new clients. The designers on staff are professional, creative, and very accommodating to design needs and priorities. The project platform is also easy to learn and navigate. A personal Thank you to Leslie Cary for the check-in meetings that add value to the partnership.

September 14, 2024
Unprompted review
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Reply from Design Pickle

Hi Sulakshana, thank you for the fantastic feedback! So great to hear that Design Pickle has transformed your design workflow. Our team takes pride in delivering an easy onboarding experience as you get started, so we love that it's made a difference for you. We look forward to supporting your continued success!

Rated 5 out of 5 stars

I literally cannot imagine life without…

I literally cannot imagine life without Design Pickle! I’ve been a loyal customer for over five years, and they’ve become my secret weapon for anything and everything design-related. The quality of the files they deliver is always top-notch, exceeding my expectations time and time again. I trust their team to bring my ideas to life, and they’ve never let me down. I’ll never cancel my subscription!

November 5, 2024
Unprompted review
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Reply from Design Pickle

Wow – thank you for being such a loyal customer, Prince! We’re honored to be your go-to design partner and thrilled to hear that our team has been able to exceed your expectations over the years. Knowing we’re your ‘secret weapon’ for all things design truly means the world to us. Here’s to many more years of bringing your ideas to life. 💚

Rated 2 out of 5 stars

The promise is BIG "Get high quality…

The promise is BIG "Get high quality designs from a dedicated designer". The challenge is the designs you get back are far and away from the quality of the sample designs on Design Pickle's website. I had to work incredibly hard to get designs anywhere near the quality I expect from a premium design platform. By the end of my first month I had to give up trying and cancel my subscription.

October 28, 2024
Unprompted review
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Reply from Design Pickle

Hi Andrew, thank you for sharing your feedback. We're sorry to hear that the design quality didn’t match your expectations. We understand how important it is for our clients to receive results that align with their needs. Our team is dedicated to giving you the best experience, so if you're open to reconnecting, we'd love to change that for you. Please feel free to reach out to us at help@designpickle.com.

Rated 2 out of 5 stars

It's wise to check the reviews BEFORE purchasing!

Make sure you watch the reviews in YouTube. There is one about 13 minutes long that gives a solid experience to consider before moving forward.

Pay attention to what it is that you are asking and what the sales rep is offering.

I had a much harsher review earlier however a rep from the org contacted me and offered a full refund. Admittedly, that was very reasonable and I truly appreciated the acknowledging that.

November 6, 2024
Unprompted review
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Reply from Design Pickle

Hi Mark, thank you for sharing your feedback and for giving us the opportunity to address your concerns. We apologize for any miscommunication regarding our services, especially around design versus copywriting. While our primary focus is on delivering design work, we understand the importance of being clear about our offerings. We’re glad we could connect and work toward a resolution, and we wish you the best in your creative endeavors!

Rated 5 out of 5 stars

3 years and going strong!

I've been working with Design Pickle for about three years now and have loved every minute of it! I love that things happen quickly and that there are so many skills the team has.

October 29, 2024
Unprompted review
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Reply from Design Pickle

Presto, how major it is that we've been working together for 3 years! Thank you for your review and continued support. We're so glad to hear you've enjoyed your experience. We look forward to many more successful projects together. 💚

Rated 4 out of 5 stars

Solid designs

Solid designs, reasonable prices and turnaround time. Not ideal for high end stuff, though.

July 15, 2024
Unprompted review
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Reply from Design Pickle

Thank you for taking the time to leave us a review, Wilson! We're so glad to hear about your positive experiences with your designs, pricing, and turnaround time. We understand that some projects may require a more specialized approach. If there's anything we can improve to better meet your needs, schedule a call with our support team at help@designpickle.com.

Rated 5 out of 5 stars

Exactly what we needed!

I used Design Pickle at my previous company and they were amazing so I knew that when my I changed companies and we had a need for marketing/graphic design work in volume, I was going to pitch Design Pickle!

Design Pickle is always consistent in delivering what we needed on a weekly basis, great collaborating with when it comes to feedback (which was sometimes pretty broad and lacking details), our project manager is always keeping us up to date on what projects are in the queue and is always available to answer any questions we may have. Two things I love about Design Pickle in particular is 1) the quick turnaround time (24hrs in most cases), and 2) the ability to prioritize projects over others. Our team uses this platform a lot to get ahead on projects and instead of every new request going to the top, we can prioritize based on due-date ourselves!

I would recommend Design Pickle to anyone who is looking for professional graphics design help no matter how big or small. They are extremely professional, always deliver to expectation (and more), and are pleasure to work with.

October 1, 2024
Unprompted review
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Reply from Design Pickle

Hi Bridget, thank you for sharing your experience and bringing Design Pickle into your new company! We 💚 know that our consistency, quick turnaround times, and ability to prioritize projects have been valuable to you and your team. We're grateful for your recommendation and look forward to continuing to help you achieve your design goals!

Rated 5 out of 5 stars

I would recommend Design Pickle to…

I would recommend Design Pickle to anyone looking for design assistance. The designers are skilled professionals. Great customer service!

October 21, 2024
Unprompted review
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Reply from Design Pickle

Hi Sonia - thank you for the recommendation! We're delighted that our team’s design skills and customer service made a positive impression. If there's ever anything else we can do to support your projects, don’t hesitate to reach out. 💚

Rated 5 out of 5 stars

Great Work With Quick Turnaround Time

Design Pickle created 37 high-resolution image files for the print version of a book I am publishing. The designer, Nicolei Tan, did a superb job of taking my original PowerPoint and Word images and turning them into high-res images for print. Nicolei's communications to me were perfect and she turned the work around in a very short period of time.

October 2, 2024
Unprompted review
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Reply from Design Pickle

Douglas, we're thrilled that Nicolei brought your project to life with high-quality images for your book. It's great to know that the communication and quick turnaround made the process smooth for you. Best of luck with your publishing journey, and we'd love to work with you again on future projects!

Rated 5 out of 5 stars

Will Recommend to Anyone!

What an incredible experience we have had with Design Pickle. Although we are no longer clients, we are happy to recommend Design Pickle to anyone seeking their services. We would like to Highlight our designer Ana, who worked diligently on our projects, and Blanca, who helped us access much needed images. Thank you very much!

October 10, 2024
Unprompted review
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Reply from Design Pickle

Thank you for sharing your experience, Charles! We're thrilled to hear that Ana and Blanca made such a positive impact on your projects. Although we're sad to see you go, we're grateful for your recommendation and hope to work together again in the future. Check out our referral program to learn more about referral rewards: https://designpickle.com/referral-program/

Wishing you all the best!

Rated 5 out of 5 stars

Design Pickle is great

Design Pickle is great. We love the service, design and delivery.

October 9, 2024
Unprompted review
Design Pickle logo

Reply from Design Pickle

Thanks for the love, Dave! We're happy to hear you're enjoying the services. We look forward to supporting more of your creative projects. 😄

Rated 5 out of 5 stars

Super easy to use and the designers are…

Super easy to use and the designers are actually talented!

October 8, 2024
Unprompted review
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Reply from Design Pickle

Hi Ian, thank you for your review! We're so glad you love working with our designers – we think they're pretty great, too! 😊 If there's ever anything else we can do to support your creative needs, don't hesitate to reach out to help@designpickle.com

Rated 5 out of 5 stars

Excellent service with quality designs and fast turnarounds

I've been using Design Pickle for several months now, and the experience has been fantastic. The quality of their design work consistently exceeds my expectations. Whether I need custom graphics for marketing materials or creative content for presentations, the designers always deliver professional, polished results.

One of the standout features of Design Pickle is the speed at which they turn around projects. Even for more complex requests, I usually receive drafts or completed work much faster than anticipated. It’s a great solution for businesses that need high-quality designs without the wait.

Collaboration with their designers has also been a breeze. The platform allows for clear communication, and the designers are always responsive to feedback. They really listen to your needs and work hard to make sure the final design aligns with your vision.

Overall, Design Pickle has saved me so much time, and the ease of working with their talented team has made them an essential part of my workflow. I highly recommend them to anyone looking for reliable, top-tier design services.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

nice

Great service and prompt responses.

September 19, 2024
Unprompted review

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