We had a great experience using Des Kelly for putting new floors in our kitchen. Alan, who fitted the floors, was an absolute gentleman and truly went above and beyond for us. He identified a potentia... See more
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Paul McGuire fitter with Des Kelly fitted my Vinal flooring in my attic conversion in Swords, super job and was so helpful reviewing the job before laying, doors etc which needed removing. He made the... See more
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Had a great experience at Des Kelly. Was assisted by Barry who was brilliant and looked after every bit of our purchase. Explained everything well and clear. Also helped us pick the best and value for... See more
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I had a fantastic experience thanks to Kalem at Des Kelly. From the moment we arrived, he was incredibly friendly, patient, and genuinely helpful. He took the time to answer all of our questions,... See more
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Company details
- Carpet Store
- Bedding Store
- Carpet Installer
- Flooring Store
- Furniture Store
- Wood Floor Installation Service
About Des Kelly Interiors
Written by the company
Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow.
We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences.
We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.
If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.
Our Blog
Our Stores
Contact info
Unit 206, NW Business Park, Northside, Dublin 15, D15 A8DV, Dublin, Ireland
- customerservice@deskelly.ie
- deskelly.ie
4.7
Excellent
6K reviews
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Thank you Mary!
I had to change the size of the mattress I ordered in their Walkinstown shop and Mary was so great with arranging the order change, super helpful and efficient! I have now used the mattress and pillow I bought for a month and it is so comfortable. Great service and great products
March 26, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Paolo,
Thank you for your wonderful review, we really appreciate it. We are so happy to hear Mary was able to assist you.
DKI Team😊
We purchased Floors and suite from DK…
We purchased Floors and suite from DK LM Rd. Both Mary and Michael were spot on.
We arranged date for floors to be fitted and suite to arrive 2 days later.In advance of the fitting we removed old floors and disposed of the old suite to make room.We received 4 emails in advance of the fitting with a timeline as to what to expect and the fitter would call to confirm time etc.. We received no phone call and called the branch mid
Morning to find there is no fitter he is out sick for two weeks and they cannot advise of a rescheduled date. We should have received a call when they knew the fitting could not go ahead we now have no furniture that we could have delayed disposing. The manager was unable to reschedule until after the week end so we are now in limbo and no idea how long we have to wait. The most worrying aspect is had we had of received a call to advise and they were trying to sort would have been understood but for them not to be notified to advise customers in advance is worrying from a customer service point of view. and there doesn’t seem to be an alternative arrangement in place for instances like these to rectify the issue for customers…
Very unsatisfied customer here!!… if the situation improves will update my review
May 9, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Stephen,
We are very sorry to hear that your experience did not meet the standard we aim to provide at Des Kelly Interiors.
To clarify, reminder emails were issued ahead of your scheduled delivery and fitting, including notifications three days prior and again 24 hours before the appointment. As both a delivery and flooring installation were arranged, multiple notifications would have been received.
Unfortunately, on the morning of your installation, the fitter assigned to your job experienced an unexpected family emergency and was unable to attend. As this situation arose suddenly, we were not made aware immediately and therefore did not have the opportunity to contact you before your scheduled call time. We completely understand how frustrating this must have been, and for that, we sincerely apologise.
As soon as our store and customer service team were informed, the matter was escalated immediately and another fitter was arranged. By approximately 11:30am, contact had been made with you and the installation proceeded later that same day as promised.
At Des Kelly Interiors, customer service and customer satisfaction are extremely important to us. Our customers are the reason we have proudly remained in business since 1970, and we always strive to resolve any unforeseen issues as quickly and professionally as possible. While circumstances outside of our control can occasionally arise, we always do our very best to look after our customers and deliver on our commitments.
We genuinely regret the inconvenience caused on the morning of your fitting and appreciate your patience while we worked to resolve the situation.
DKI Team
An easy and enjoyable experience
Was anxious having to chose carpet on the day but Nick in Coolock branch made our experience very easy and was so helpful.
Guided me through designs, what was suitable and what was practical.
Didn’t rush us and took his time with us.
Made it all very easy and would recommend for anyone looking for help and advice when purchasing and choosing new carpets,
Thank you Nick.
May 9, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Suzanne,
Thank you for your wonderful review, we really appreciate it. We are thrilled to hear about your recent experience in store with Nick, we are happy to hear he was able to assist you in store.
DKI Team😊
Excellent service from Katherina and…
Excellent service from Katherina and delighted with the new sofa
May 9, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi,
Thank you for your wonderful, we really appreciate it. We are so happy to hear Katharina was able to assist you in store.
DKI Team😊
Thank you!
Katharina was very knowledgeable, and very helpful with assisting us to figure out the best carpet solution for our awkwardly sized room!
May 8, 2026
Unprompted review
Reply from Des Kelly Interiors
HI Grainne,
Thank you for your lovely review, we really appreciate it. We are delighted to hear Katharina was able to assist you in store.
DKI Team😊
Mari and Brian on the top floor were…
Mari and Brian on the top floor were lovely and super helpful when getting a new table for our house. They knew the specs and helped with measurements. Super recommend.
May 8, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Yuri,
Thank you for your lovely review, we really appreciate it. We are delighted to hear about your experience in store.
DKI Team😊
Really great experience
Really great experience. Very helpful and informative staff. We dealt with katina. Gave a really good avise on bed and carpet.
Would definitely recommend
May 8, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Una
Thank you so much for sharing your review and for sharing your feedback. We are so happy to see this.
DKI Team
Great service
Great service. very attentive very wellcoming. from Catriona
May 7, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Carol
Thank you so much for taking the time to share your review. We really appreciate it.
DKI Team
Very happy with both the carpet and the…
Very happy with both the carpet and the fitting...The staff in Sandyford were extremely helpful and the fitters were punctual quick and clean...However I would not like the air freshner smell in the store as I am allergic to artificial smells
April 29, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Angie
Thank you so much for your kind review and your feedback. We truly value it. We really appreciate you choosing us for your new carpet and are so happy to see you were happy with all aspects.
DKI Team
* AVOID AVOID AVOID *
Truly terrible stairs carpet installation and equally dismal aftercare service.
I have been waiting close to 3 weeks for any type of resolution after lodging a formal complaint with little to no reply from customer service team.
Stairs carpet not installed correctly; 4-5cm gaps at the sides and cut/laid crookedly. Will pose a major tripping hazard and looks awful.
Don't waste your money! Would give zero stars if I could.
April 25, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Sophie
We’re sorry to hear that you’ve been unhappy with your experience and appreciate the opportunity to address your concerns.
After receiving your complaint on 18/04, our customer care team responded on 20/04, as our offices are closed over the weekend. At that point, we offered to arrange an inspection of the staircase installation so we could properly assess the issues raised.
The inspection was initially declined, as you advised us that you had been informed the carpet selected was not suitable for stairs. We would like to clarify that this information is incorrect, and the product you chose in store is suitable for staircase.
Throughout this period, there were multiple points of contact from both our store team and customer care department in an effort to assist and move the matter forward. We are pleased that an inspection has now been scheduled, as this will allow us to fully investigate your concerns and work towards an appropriate resolution.
We understand how frustrating this situation has been for you and appreciate your patience while we follow the proper process to assess the installation.
DKI Team
Katharina was great to deal with gave…
Katharina was great to deal with gave all super advise and very efficient with her excellent professionalism!
May 6, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Joan
Thank you so much for your review. We really appreciate you taking the time to share it.
DKI Team
Great service katerina
May 6, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Racheal
Thank you so much for your review. We really appreciate it.
DKI Team
Amazing customer service
Amazing customer service from Katharina in the Coolock store. Definitely recommend the store and the service. She went over and above the call of duty. Thank you!! Five stars
May 6, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Jennifer
Thank you very much for taking the time to share your lovely review. We are thrilled to see this. We will be sure to let Katharina know of your kind words.
DKI Team
Excellent knowledge and customer…
Excellent knowledge and customer service from katharina
May 5, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Brian
Thank you so much for taking the time to share your review for Katharina.
DKI Team
Kevin was an excellent helpful sale man
May 4, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Colette
Thank you so much for your review for Kevin. We will be sure to share this along.
DKI Team
amazing service from Eugene
amazing service from Eugene. He was very patient and explained the fitting process the cast in great detail. The prices are very good and the quality is great for what you pay. Highly recommend.
May 4, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi there
Thank you so much for taking the time to share this lovely review. We really appreciate the feedback on our products. We will be sure to share this along to Eugene.
DKI Team
Quick step vinyl Floor
3 years ago I bought from them 10k euros worth of quick step vinyl flooring with 5 years warranty. After 3 years a got i issue with the floor. And deskelly is not supporting me at all with the issue. I have bee emailing Sue from their customer support team since November 2025 and nothing has happened about my issue. So frustrating
May 4, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Luiz
We’re very sorry to see your review and understand how frustrating this situation must be for you.
From our records, Sue in our customer service team has been in contact with you since the issue was first logged and has been assisting throughout. As your complaint relates to the flooring itself rather than an installation issue, we are required to work directly with the manufacturer to progress this for you. Unfortunately, this process has taken longer than expected, and we sincerely apologize for the delay.
Please be assured that we are continuing to do everything we can to move this forward and get a resolution in place as quickly as possible, including arranging for a full inspection of your flooring.
Thank you for your patience, and we will remain in contact with you as we work to resolve this.
DKI Team
Fantastic customer service.…
Fantastic customer service.Aideen was so helpful with her advice and recommendations will definitely be back. Paul and Suzanne
May 1, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Suzanne
Thank you so much for taking the time to share your review for Aideen. We are so happy to see this and we look forward to seeing you back in store in the future.
DKI Team
Bed and Carpet purchases
We dealt with Aideen for the beds and Ross for the carpets . Aideen has a good personality and one that is conducent to dealing with people , very knowledgeable and easy to deal with. Ross was also very helpful and easy to deal with . You could see that both had a lot experience in their areas. We would strongly recommend Des Kelly and notably the staff we dealt with .
May 1, 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Ken
Thank you for this wonderful review. We are thrilled to see both Aideen and Ross were able to assist you while in store. We really appreciate you choosing us for your new furniture and your carpet and we look forward to completing your delivery/installation.
DKI Team
I had a very disappointing experience…
I had a very disappointing experience with Des Kelly Interiors.
I ordered carpet for three rooms and stairs. At the time of booking, I was told to choose any carpet I liked from the Long Mile Road branch. I paid the full amount in advance and was given an installation date two weeks later.
However, I was never informed that the carpet was not in stock. It became clear that the salesperson was more focused on securing the sale rather than providing accurate information. After placing the order, there was a complete lack of communication.
The installation date was changed three times, and eventually I was asked to select a different carpet because the one I originally chose was not available. This caused significant inconvenience, as we had planned our move based on the agreed installation date.
Overall, the process was delayed by nearly two months. It appears they do not keep stock and only order from suppliers after receiving payment, which should have been clearly communicated from the start.
During this time, I visited the branch, but the manager showed no sense of urgency or apology. It felt like this is a regular occurrence and customers are not treated properly after payment is taken.
I would not recommend them for carpet services due to poor communication, lack of transparency, and significant delays.
November 15, 2025
Unprompted review
Reply from Des Kelly Interiors
Hi Bilal
We’re very sorry to hear about your experience and the frustration caused — this is not the standard we aim to provide.
Your order was placed on 25.10.25, and we advised you on 28.10 of a supplier delay, with a further delay unfortunately occurring outside of our control. We fully understand how this would have disrupted your plans, and we sincerely apologise.
We appreciate you working with our team to reselect an alternative carpet, and we’re glad we were able to complete installation on 19.11.
While supplier delays are rare, we know how important clear communication is, and your feedback will help us improve. We’d genuinely welcome the opportunity to look after you again in the future and provide the experience you should have had from the start.
Thank you again for your feedback.
DKI Team
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