I've been using this now for 2 months. I only get sensation from one side of the probe and despite contacting de Smut have been told this is normal in some people, but I'm convinced it's not working p... See more
Company replied
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See what reviewers are saying
Delivery was quick, from time of ordering. Without a knowledgeable person to programme the device however,I don't know how to work it! I've followed the Quick Start leaflet and the manual, but can't... See more
Firstly, the product failed miserably to absorb the amount of urine I produce due to my incontinence. The pouches became saturated within a few hours of putting them on. They seem to be effective o... See more
Company replied
I have only used the item twice as I only get one use out of the battery, I then replaced the battery and it only worked on one occasion again and now doesn't work at all. Very disappointed as I was a... See more
Company replied
Company details
Written by the company
de Smit Medical are UK based specialists in continence care products for men, women and children. Our stress incontinence supplies help you manage your bowel and bladder. Our product range includes; malem enuresis alarms, bladder stimulators, pelvic floor toners and biofeedback, Labour TENS, travel aids and bladder scanners. Please visit our website to see our complete online catalogue of products.
Contact info
Bristol Road, GL12 8AX, Cromhall, United Kingdom
- +44 (0)845 345 4226
- sales@desmitmedical.com
- desmitmedical.com
1.9
Poor
555 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very prompt delivery
Very prompt delivery. Very impressed with the last one of these I bought - it lasted over 10 years
July 16, 2022
My experience
The experience of ordering and receiving the equipment was excellent. I've had a few problems using it though! That is not YOUR problem though!
July 15, 2022
These TENS electrodes are the best I have found.
These TENS electrodes are the best I have found. Other examples last perhaps a couple of weeks. My first set is still going after two months. I will definately be purchasing againg. High quality, robust and durable.
July 10, 2022
ordering was very easy and it arrived…
ordering was very easy and it arrived very quickly
July 8, 2022
Online form filled in and product…
Online form filled in and product received with a quick response, well packed.
June 7, 2022
Delivery procedure not explained when ordering.
The product is packaged well for posting.
I would have liked the company to inform me of their delivery procedure.
If it was coming by Royal Mail or another courier and expected delivery days.
April 8, 2022
Quick professional service
April 4, 2022
Website a little difficult to navigate
Website a little difficult to navigate, once found easily purchased and quick delivery. Shame have to put VAT on at the end and then postage.
March 19, 2022
Prompt delivery made with emails…
Prompt delivery made with emails detailing progress of my order. Very happy with the service.
March 6, 2022
Very quick service.
February 24, 2022
I have been very impressed with the…
I have been very impressed with the training team coordinator, Rachael. She has helped hugely both with information for the course as well as finding accommodation. She is a credit to De Smit Medical Ltd. Thank you!
February 16, 2022
As usual fast and reliable service
As usual fast and reliable service. What more to say.
February 14, 2022
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