DestinationSkin Reviews 452

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

! often visit the Muswell Hill branch - lovely, friendly, helpful staff on reception who always go the extra mile to help. Dr Alexa is very skilled at administrating botox and fillers. She's very thor... See more

Company replied

Rated 2 out of 5 stars

Awful company Great staff hence 2 starts Staff are lovely however this company should be ashamed. Complete waste of time with lack of information when making a booking, long wait times to actually... See more

Company replied

Rated 5 out of 5 stars

Recently had Botox at DestinationSkin Birmingham, Marie was amazing. The staff were so friendly and helpful, with SO much knowledge. Really lovely environment and loved the atmosphere. Definitely comi... See more

Company replied

Rated 4 out of 5 stars

Laser hair removal has been something I have been wanting to do for years. Even after the first session I noticed a significant reduction in hair growth. I was also really grateful that despite hav... See more

Company replied

Company details

  1. Skin Care Clinic

Written by the company

We are the UK’s leading laser hair removal and skin specialists. Our practitioners are renowned for their exceptional level of experience at treating a range of common skin concerns including: Excess hair (laser hair removal) Acne Acne Scarring Ageing Skin Age Spots Broken Capillaries Excessive sweating Pigmentation Scars Skin tags Rosacea White spots Veins (facial & body) We are committed to educating and inspiring women and men to adopt advanced skin solutions that work. Thousands of people have already discovered the DestinationSkin difference, see how we can help you become you at your best.


Contact info

3.6

Average

TrustScore 3.5 out of 5

452 reviews

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Rated 5 out of 5 stars

Very professional staff giving detailed…

Very professional staff giving detailed honest advise. Clean clinic and good variety of appointments available.

July 5, 2019
Unprompted review
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Reply from DestinationSkin

Hello,

Thank you for giving us 5 stars, I'm happy that you've enjoyed your experience.

Rated 1 out of 5 stars

Total disappointment

I will be honest, I have had laser hair removal a few times outside the UK and I had very good results. I've searched the topic excessively and I know how it is when the treatment is good...I've been living in the UK for a few years now so I thought since I'm here longer than usual I should try the laser that they advertise as the latest version. First things first, not only it's ridiculously expensive in comparison to what I normally pay, it didn't even have any results on me at all. It's so frustrating, the person who was doing the laser on me took half an hour for the legs(which normally takes one hour for thorough treatment) and she was leaving behind sooo many spots! She didn't use the appropriate intensity in order to have results and my hair grew back as if I just shaved them! Total disappointment!

July 4, 2019
Unprompted review
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Reply from DestinationSkin

AK,

This isn't the level of service that we would expect for our clients and we would like the chance to rectify this for you. Would you be able to email your name and the clinic to marketing@destinationskin.com ? We can use this to find your details and look into this and try to resolve this for you.

Rated 5 out of 5 stars

Lovely people

Lovely people
Did exactly what it said on the tin
My skin looks even more beautiful now

July 4, 2019
Unprompted review
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Reply from DestinationSkin

Hello Miss Jones,

Thanks for the review. I'm glad you're enjoying your results!

Rated 5 out of 5 stars

Great work Thank you

Great work Thank you, Everyone should have skin tags removed you'll feel amazing

July 3, 2019
Unprompted review
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Reply from DestinationSkin

Hello Rich,

Thanks for your kind review!

Rated 5 out of 5 stars

After having my little boy I was so…

After having my little boy I was so nervous about coming back to have my treatments at the Birmingham clinic. I had absolutely nothing to worry about, the girls were so welcoming and made me feel so relaxed. I'm back to getting my dream skin results. Couldn't be happier with the service I received. My skin is recovering well after having microneedling. I would definitely recommend the treatment to anyone

July 3, 2019
Unprompted review
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Reply from DestinationSkin

Hi Sharlin,

I'm glad that you've had a positive experience after you treatment and we're looking forward to seeing you again. Thank you for the 5 stars!

Rated 5 out of 5 stars

Excellent treatment and trustworthy

Excellent treatment and trustworthy, honest positive. Plus good attitude and smile.

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hi Sukhwir,

I'm glad you're happy with your treatment and the clinic. Thank you for the review.

Rated 4 out of 5 stars

Great service!

Always helpful staff and great advice from the experts.

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hi Helen,

Thanks for the review, happy to hear you're pleased with our lovely staff!

Kind regards

Rated 5 out of 5 stars

Absolutely in love with DestinationSkin…

Absolutely in love with DestinationSkin in Reading!
I have received my treatments and I have noticed a huge improvement! All of the girls that I have interacted with have been lovely, kind, happy to provide additional information and to reschedule my appointment when needed. I honestly can't recommend them enough!

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hi Nancy,

Thank you for such a lovely review. I'll make sure I pass your comments on to the girls in Reading as they'll love to see this! I'm happy that you've had a great experience and we hope to see you again soon.

Rated 1 out of 5 stars

Long and expensive treatment plan!

Admittedly I was late! However this does not justify myself having to suggest the treatments that I should get and the receptionist just agreeing to everything and seeming to look for a longer treatment plan which would be excessively expensive! She recommended I have 2/3 different treatments one after the other! I’m no dermatologist or skin specialist but it all seemed abit off to me! I’ll be moving to another company for both treatments and products!

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hello Sarah,

We would normally expect that you would have a consultation with someone in clinic where they would suggest treatments with you and discuss them so you had a good understanding of them. I'm very sorry that this didn't happen and we would like to look into this on your behalf. If you could email your name and the clinic to marketing@destinationskin.com we'll use this information to investigate this and try to rectify this for you.

Rated 5 out of 5 stars

I was made to feel very comfortable…

I was made to feel very comfortable during my first laser hair removal. My consultant was very informative and helpful.

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hello Sophia,

We always aim to make our treatments as comfortable as possible and it's great to hear about your experience, I hope you're happy with the outcome.

Rated 2 out of 5 stars

Hard sell for skincare products I…

Hard sell for skincare products I wasn't interested in. I'm guessing the practitioner is on commission. Went initially for IPL which I was offered but payment is upfront for 3 treatments whether or not you have them all. Despite being offered IPL I had tanned skin in which case IPL should not be used so decided not to proceed.

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hello Sonia,

IPL is generally suitable for most skin types. You should of been offered this treatment and told you could have it once your tan had faded. I'm sorry that this didn't happen. If you could email us at marketing@destinationskin.com with you name and the clinic we will look into this and amending our procedures in clinic so this doesn't happen again.

Rated 5 out of 5 stars

Laura was great and very informative…

Laura was great and very informative about the treatment she was giving as well as the ingredients in the products.

Excellent!

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hi Lizzy,

Thank you for leaving a great review for Laura and I hope you're happy with your treatment!

Rated 5 out of 5 stars

Would recommend to everyone!

Very welcoming and friendly staff.
Felt very confident in the skill of the lady treating me.
Would highly recommend to anyone!

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hi Jodie,

Thank you for giving us 5 stars. I'm glad you had a good experience and we look forward to seeing you again soon!

Rated 5 out of 5 stars

The practioner was very nice and…

The practioner was very nice and knowledgable so i felt comfortable while having the treatment.

July 2, 2019
Unprompted review
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Reply from DestinationSkin

Hi Zk,

We love to hear feedback from out customers, especially when it's as nice as yours, thank you!

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