Detective for a Day Reviews 619

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the engaging and immersive user experience, finding the games fun and well-designed for an enjoyable evening. Many highlight the good mix of physical and digital elements, making the experience feel realistic and interactive. However, some people were dissatisfied with the order and delivery process. Several customers reported significant delays in receiving their orders, with some waiting weeks or even months. There were also instances where orders arrived incomplete or in multiple packages, leading to unexpected customs fees. Additionally, some reviewers experienced a lack of communication and slow response times from customer service when issues arose.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the engaging and fun... See more

Order

Reviewers highlight negative aspects of order experiences, with many expressing significant dissatisfaction.... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service. Many report extremely long shipping... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the game... See more

Response time

People report negative experiences with response times. Many customers express frustration over a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received this game as a Christmas gift from my sister that knows I love board games. I'm 34 and I'm used to difficult games in general, and certainly I'm not the best user for this game (t... See more

Company replied

Rated 4 out of 5 stars

We played in 6 and it took us two hours and a half to solve the case. At the beginning of the game, we felt a little overwhelmed by the amount of documents and spent most of the time looking through a... See more

Company replied

Rated 4 out of 5 stars

It was very good, with a lot of information. It was immersive, we spent 5hours (over a dinner party) on it! The four of us enjoyed ourselves, I think four is ideal. It was a little hard to sort out b... See more

Company replied

Rated 3 out of 5 stars

I ordered (around 2 weeks before Christmas) a bundle expecting it to arrive for Christmas, which it didn't. The bundle arrived as 3 packages, on 3 different days and even though shipping was free, I... See more

Company replied


Company details

  1. Hobby Store

Written by the company

We make realistic murder case files that you can solve at home. Available in 8 different langauges!


Contact info

3.7

Average

TrustScore 3.5 out of 5

619 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A really fun time

Me and my fiancee ordered the English language, college murder case and it was an absolute blast! We loved cross referencing details and bouncing theories around. We will absolutely be ordering more progressing up the difficulty levels, the attention to detail is wonderful. Shipping wise we're based in Ireland and it took a few weeks to arrive which was fine for us.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Challenging and fun :)

Completed all but one of the investigations since Christmas and love all of them! My partner and I spend hours reviewing evidence, debating theories and going very off track in the process :) Can't wait for more to be released!

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Immersive, challenging, unique

I bought the "cult killings" case and played in a group of 4. We really enjoyed picking through the evidence, chatting through clues together and coming to an answer. It was challenging but not impossible. Highly recommend this for an at-home immersive experience like no other : I'll definitely be buying more cases!

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

This game is amazing

This game is amazing. Clever and well written, I loved it. The quality of the product awesome and surprisingly very realist with all the different documents.
The support is perfect. One of my packages got lost, and in a matter of days they sent me a new copy.
I recommend !

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

The game is absolutely amazing

The game is absolutely amazing; I spent the whole night trying to solve it and don't regret a moment. It would be even better with a bit more evidence and additional videos, which would make it 120% fun instead of just 110%.

I did encounter a small issue with custom payments, but it was resolved without any trouble, which I appreciate.

Thank you for the game!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Yacht mystery solved

Yacht mystery solved. Great fun. It's nicely done, the evidence, interviews and all the little parts of the story are well made and i like that some of these little parts are online on the webside. Definitly ordering next one.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

great group game!

a very realistic, qualitative game for all family members (preferably aged above 10 or 12) or for a company of friends. Detailed, mysterious, intriguing, with various levels of difficulty (the last being of course the hardest). Only drawback: some of the websites included in the game are exclusively in norwegian language. A handicap for us, foreigners.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great package

Original order got lost in the post, quickly sorted. Great family fun solving the Yacht murder

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Very well planned and the details are amazing! Fun and just enough difficulty. We only used the hints to make sure we are on the right path. Great overall!

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered never arrived, disorganized company

*Edit*Last Reply to company: For the love of Odin, the name we send you is the correct name. And anyways we asked for a refund. I Do not know what your peoblem is and I dont want to find out. We order things from across the globe and never have we ever had a problem receiving them. Goodbye. *edit: order number #65623 and the email starts with"venusin..."After we first contacted you to ask you about the whereabouts of our order we REsend you the address in English and still you did not send the order nor you effectively communicated with us. So clearly there is a serious reason you do not want to help us.we keep twlling you we want the order and you kept proposing us to ask a refund* We placed an order May 10th 2024. It never arrived, they claimed to have lost all Greek addresses yet we didn't even get an email notification that there was something wrong. We resend the address and they replied the with the same excuse that they have lost of the Greek addresses. It is the middle of June and the game hasn't arrived. The offered a refund, but we wanted was the game. They aren't very well organized.

June 9, 2024
Unprompted review
Detective for a Day logo

Reply from Detective for a Day

The issue was addresses with Greek letters ( α β γ Δ δ ε Θ θ Λ λΞ ξ) - We discovered that our label printer does not support these Greek letters, so addresses was not printed correctly on the shipping label. We are sorry if that wasn't clear in our email communication.

Edit: I cannot find your order anywhere, can you search for your order reference number in one of our emails? It looks something like this: #60314

Edit 2: I found your order and email and have responded to you.

Edit 3: We have already refunded the order 2 days ago. A notification email was sent to an email starting with 'venusin'.

Rated 5 out of 5 stars

Great support!

Due to an issue with the post service the items didn't arrive, but I contacted Daniel and he immediately solved it, now I received them and I'm really impressed by how well-made and detailed it is. Looking forward to playing it!

May 27, 2024
Unprompted review

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