Detroit Axle Reviews 1,012

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and value of the products, often highlighting the durability and good fit of parts. Reviewers frequently mention the convenience of purchasing parts in kits and the reasonable pricing. The customer service team is often praised for being helpful, informative, and professional, with some individuals receiving excellent support in resolving issues. However, some people were dissatisfied with aspects of their orders and delivery. There are instances where customers received incorrect parts or found items missing from their orders. Delivery times were a common point of contention, with some experiencing significant delays and advertised shipping times not being met. A few customers also reported issues with customer service, including difficulties in obtaining refunds or feeling that representatives were unhelpful.

What people talk about most

Product

Consumers have mixed feelings about the product quality and accuracy of orders. Many customers praise the... See more

Order

People report ambiguous experiences with order. Many customers praise the ease of ordering, quick shipping,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast shipping, with... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the quality of parts,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the helpfulness, courtesy,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixt... See more

Company replied

Rated 3 out of 5 stars

Was not happy that only one of the two parts that I ordered actually shipped. Very happy with the person who helped me from customer service today in resolving the issue.

Company replied

Rated 5 out of 5 stars

Not only is the price outstanding, but the convenience of purchasing parts in kit form instead of buying each part individually. Ive had no problems thus far with quality, durability or fit. Thank you... See more

Company replied


Company details

  1. Auto Parts Market
  2. Auto Parts Manufacturer
  3. Auto Parts Store

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 12% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy look up

Easy look up, fast check out, good parts.

April 6, 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear everything was easy from search to checkout and that you’re happy with the parts. We truly appreciate your support.

Rated 5 out of 5 stars

Received part within 2 days of…

Received part within 2 days of ordering. Very fast and efficient.

April 2, 2026
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Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear your order arrived quickly and that you had a fast and efficient experience. We truly appreciate your support.

Rated 4 out of 5 stars

Have not received invoice for my order…

Have not received invoice for my order or confirmation email

April 2, 2026
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Reply from Detroit Axle

Thank you for your feedback. We’re sorry you did not receive your invoice or confirmation email, that’s not the experience we want for you. Please reach out to us with your order details and we’ll make sure everything is sent to you right away.

Rated 5 out of 5 stars

I’ve ordered many times from DA

I’ve ordered many times from DA. Always the right parts and good quality

April 5, 2026
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Reply from Detroit Axle

We're happy to hear that you've consistently received the correct, high-quality parts from us. Thank you for your continued support and positive feedback!

Rated 5 out of 5 stars

Always good parts

Always good parts, shipping could be faster for sure.

April 5, 2026
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Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear you’re happy with the parts. We appreciate your note about shipping and will continue working to improve delivery times.

Rated 5 out of 5 stars

Detroit Axle is my go to..

Detroit Axle is my go to for all my suspension parts.
Being a native of Michigan they are close by, sell parts they stand behind and I will get in just a couple days.

April 5, 2026
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Reply from Detroit Axle

Thank you for your support, it truly means a lot to us. We’re glad to be your go to for suspension parts and that you’re happy with the quality and delivery time. We truly appreciate your trust in us.

Rated 5 out of 5 stars

Wasn't sure if my order completed

Wasn't sure if my order completed. Contacted someone and they made the magic happen. ☆☆☆☆☆ in my book to the Detroit axle team

April 2, 2026
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Reply from Detroit Axle

Thank you for your feedback, we’re glad our team was able to step in and help get everything sorted out. It’s great to hear you had a positive experience. We truly appreciate your support.

Rated 5 out of 5 stars

Fast delivery and good price

Fast delivery and good price

April 1, 2026
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Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear you’re happy with the pricing and fast delivery. We truly appreciate your support.

Rated 5 out of 5 stars

it was easy to find the part

it was easy to find the part. fitment was confirmed

April 4, 2026
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Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear it was easy to find the right part and that the fitment was confirmed. We truly appreciate your support.

Rated 5 out of 5 stars

Part came in quickly and was exactly…

Part came in quickly and was exactly the part I needed.

April 1, 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear your part arrived quickly and was exactly what you needed. We truly appreciate your support.

Rated 4 out of 5 stars

Everything I need at a good price thanks

Everything I need at a good price thanks

April 4, 2026
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Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear you found everything you needed at a good price. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Have bought some parts from you before…

Have bought some parts from you before and got good service. Thanks

April 1, 2026
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Reply from Detroit Axle

Thank you for your continued support, we’re glad to hear you’ve had good service with your previous orders. We truly appreciate your trust in us.

Rated 5 out of 5 stars

Good price and easy to order brakes

Good price and easy to order. Says it would be here in a couple days. Can’t answer about delivery yet but in the past, I’ve used them and it’s been fantastic service.

April 4, 2026
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Reply from Detroit Axle

Thank you for your feedback and for your continued trust in us. We’re glad to hear you’re happy with the pricing and ordering experience, and we appreciate you sharing your past positive experiences. We look forward to delivering another great experience for you.

Rated 5 out of 5 stars

Never got a wrong part always nice and…

Never got a wrong part always nice and heavy duty pieces that I receive Thanks you keep up the good work

April 1, 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we’re glad to hear you’ve always received the correct parts and that you’re happy with the quality. We truly appreciate your support and your kind words.

Rated 5 out of 5 stars

I have been buying from Detroit Axle…

I have been buying from Detroit Axle like the prices and delivery I always look to see if any new products

April 4, 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your continued support, it truly means a lot to us. We’re glad to hear you’re happy with the pricing and delivery, and we appreciate you always checking in for new products.

Rated 1 out of 5 stars

I ordered from here for 2 day shipping

I ordered from here for 2 day shipping. I got half the order in 2 days. Customer service said it would be another 3 days for the other half. I ordered 1 part. 1 part number. Why they split it and did this I'll never understand. Then they offered me 10 dollars to fix my problem. I'm very unsatisfied with this company.

April 3, 2026

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