Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always had good luck and good service from Detroit Axle. Highly recommended!!
Company replied
Was not happy that only one of the two parts that I ordered actually shipped. Very happy with the person who helped me from customer service today in resolving the issue.
Company replied
Not only is the price outstanding, but the convenience of purchasing parts in kit form instead of buying each part individually. Ive had no problems thus far with quality, durability or fit. Thank you... See more
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Company details
Written by the company
For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.
Contact info
Eight Mile Road 2000, 48220, Ferndale, United States
- detroitaxle.com
3.7
Average
1K reviews
Replied to 12% of negative reviews
Typically replies within 2 weeks
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The website says you will get parts in…
The website says you will get parts in 2 to 3 days, but the order status says shipped, but the Fedex tracking info says that Fedex doesn't have the shipment yet. So the shipping time is actually more like a week, not a big deal, unless you have a vehicle sitting waiting for parts, but your advertised shipping times are not correct
April 21, 2026
Wrong parts $85.00 into return shipping…
Wrong parts $85.00 into return shipping restock charge for their mistake
March 22, 2026
Unprompted review
Easy finding and ordering parts and…
Easy finding and ordering parts and free shipping
April 22, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear it was easy to find and order your parts and that you enjoyed the free shipping. We look forward to helping you again.
Got an offer for 10% off for one day so…
Got an offer for 10% off for one day so I went on and ordered my things but it wasn't giving me the 10% off so I called and Max the customer service person help me out gave me my 10% off and I purchased the products that I wanted to order but I had to make the phone call and talk to human being couldn't just do it online without help from customer service.
April 21, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are glad Max was able to assist you and get the discount applied. We understand your concern with the online process and will continue working to improve it. We look forward to helping you again.
Easy & Fast
It was simple to order the complete brake kit (rotors&pads, front&back). the price was great (and the added discount was nice). FedEx says the package is scheduled to be delivered tomorrow (and I ordered it yesterday). As long as it arrives by this weekend (3 days) and the parts fit - 5 stars!
April 21, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear ordering was simple and that you are happy with the pricing and fast shipping. We hope everything arrives on time and fits perfectly, and we look forward to helping you again.
100% recommend Detroit Axle
Detroit Axle has quality parts and outstanding customer service for an online parts company. I use them all the time, and recommend them to everyone.
April 21, 2026
Reply from Detroit Axle
Thank you for your continued support, we really appreciate it. Glad to hear you are happy with the quality of our parts and the support from our team. Thank you for your recommendation and we look forward to helping you again.
The right parts and I was very happy to…
The right parts and I was very happy to see the bracket was included with the Caliper, now to see if that curied my problem. Thanks for the fast delivery.
April 15, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you received the correct parts and that the included bracket was helpful. We hope it resolves your issue and we are happy your order arrived quickly. We look forward to helping you again.
Good service and timing and also great…
Good service and timing and also great quality parts!!!!
April 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with our service, timing, and the quality of our parts. We look forward to helping you again.
Quick & Reasonable
Quick & easy to find the correct parts. Prices are reasonable & delivery is pretty quick.
April 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear it was easy to find the correct parts and that you are happy with the pricing and delivery speed. We look forward to helping you again.
Reply from Detroit Axle
Thank you for your kind words, we really appreciate it. We are glad to hear you had a positive experience with our team and we look forward to helping you again.
The right patrs
April 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you received the correct parts and we look forward to helping you again.
Get you what you need
Parts were on order less than an hour after placing the order. Great job! Got he order in 3 days, super shipping. Parts fit perfectly! I have nothing but high praise for Detroit Axle. Thank you very much
April 17, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear your order was processed quickly, arrived fast, and fit perfectly. It means a lot to hear your kind words and we look forward to helping you again.
10 year warranty is a joke
I bought all of my front end parts for my 2001 Dodge ram 1500 from Detroit Axle. I'm talking upper and lower ball joints, inner and outer tie rods, etc etc. About a year, give or take a few days, the tie rods and ball joints go bad. I warranty swap them for 25 dollars EACH. Mind you there is 10 year warranty on all of my parts. Fast forward 2 more years tie rods are worn and ready to come apart. I call Detroit Axle again, except this time they will not honor their own 10 year warranty. Customer service stated I'll need to purchase the parts all over again. The way I see it is I've been paying for them. I bought the original parts, then again when they went out WAY faster than expected and now I have to pay for them again?! What happened to the 10 year warranty?! Oh that can only be used once, and I had to pay for that. Detroit Axle USE to be a quality go to name that was trusted, but now I will not use them in my shop!
February 12, 2026
Unprompted review
Price and always have had good service…
Price and always have had good service from your products
April 21, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with our pricing and the service you have received from our products. We look forward to helping you again.
Having trouble getting my card to be…
Having trouble getting my card to be accepted. i usually buy quite a bit of itmes from here. its making it difficult to buy from detroit.
April 21, 2026
Easy to put your vehicle in and find…
Easy to put your vehicle in and find the correct part quick
April 21, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear it was easy to find the correct part for your vehicle. We look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear everything went smoothly with your order and delivery. We look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the quality and pricing. We look forward to helping you again.
So far
So far, so good. I've ordered from Detroit Axle a few times. The order shops quickly and what you ordered is what you get. so far theres nothing to complain about.
April 21, 2026
Reply from Detroit Axle
Thank you for your continued support, we really appreciate it. Glad to hear your orders have been accurate and shipped quickly. We are happy everything has met your expectations and we look forward to helping you again.
Poor shipping, tracking and service
The website said a part was out of stock. I used the live chat feature to inquire when it might be available and I was told it is in stock, the website inventory had not been updated. I was invited to call and place my order. I did that on April 14th and was told the part would ship that same day, free shipping with FedEx. On The morning of April 16th I received an email that the shipping label had been printed and the part was ready for shipping, I should expect delivery on April 18 or 19. Then an update for delivery April 20 - yet when I check the FedEx tracking it seems FedEx has still not picked the package up. I called on the morning of April 21 and spoke to Adam who needed to check on the status and would call me back within 1 hour (his words). 3 hours later I called and spoke to Damian who told me that there are not sure if the package has actually been sent and someone will probably call me back, or I can call back and check the status. Super unimpressed.
April 14, 2026
Unprompted review
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