Detroit Bikes Reviews 

135
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Bike arrived deeply scarred paint, bent fender, bent wheel frame connection, missing items. A mechanic named Francisco texted me when I sent photos. Offered no resolve except to send touch up paint.... See more

Rated 1 out of 5 stars

I ordered a Chromally Cortello 15 weeks ago, June 8th. I see people who ordered their bikes after mine and they got their bike. I received a grand total of 2 e-mails from the company, one after 6 week... See more

Rated 1 out of 5 stars

Ordered Greenfid kickstand for my new Sparrow, 2 tshirts, bibbed cap and knit hat. Knit hat was weathered with lent balls and cat hairs inside the bag with cap and tshirts. Totally unsatisfied. Will b... See more

Rated 1 out of 5 stars

After the experience I had I was told I needed to pay for the return boxes even though one of them was damaged and not useable by their shipper, not me. Again so disappointed. They were not even will... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Commuter and city bicycles, high quality, American made.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

135 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(135)

1 review in the last 12 months

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Rated 4 out of 5 stars

Great bike, watch the kickstand.

Great bike, real smooth, easy ride. Comfortable to ride. I have a “ New Belgium” model and the extra name plates, and leather seat and handlebar grips are a nice touch.
Only problem I’ve had was keeping the parts secured. The kickstand came loose on vacation and even a bike shop couldn’t get it tightened right. I had to invent a pad to hold the two parts together after really tightening the set screw.

August 13, 2019
Unprompted review
Rated 4 out of 5 stars

Perfect (almost) Grocery-Getter

I have the A-type, which I find to be a great bike around town. I think the three speed is plenty (I've ridden everything from fixed gear to carbon bikes) for this area. It's very comfortable and comes with excellent components for the cost. I might upgrade the bars and stem at some point as they're getting a little corroded with the bike living under roof on our front porch. My only real issues with the bike are the tires and fenders. For a commuter, the fenders are too small (short). I added mud flaps, which help. There is also too little clearance between the 32 mm tires and fenders....they often rub, requiring that I give the fender a little twist to find a quiet spot. I also find the tires to be kind of squishy even inflated to 80 psi. I plan to switch to a set of 28 mm Continental Gatorskin tires, which should solve both problems.

These are minor issues, really. I would definitely buy this bike again.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

I purchased my first A type in Black…

I purchased my first A type in Black from a dealer in Northville, a few months later I spoke to Katherine at the factory and had a B type built for my wife in Black (not an available color) with brown saddle and grips, we took delivery at the factory, had it fitted and test rode it around the factory floor! The company couldn’t do anything any better in my opinion. Both bikes have been fault free for the last 2 years.

August 13, 2019
Unprompted review
Rated 1 out of 5 stars

Placed an order and provided payment on…

Placed an order and provided payment on 7/21 for a bike basket and water bottle holder. Seventeen business days later...no merchandise or response to my email inquiring about my order status.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Great Brand!

I've only been fortunate enough to buy t-shirts to date, but they are great and the service was excellent! Both in store and online!
Hope to have a bike at some point!

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, quality product and excellent customer service. I recommend them highly.

August 13, 2019
Unprompted review

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