I purchased my desktop computer from Device Doctors on recommendation from a family member. Since then I have enjoyed using it with no problem until invaded by a scammer. A visit from one of Device Do... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Graham and his team were friendly, professional and managed to collect, fix and return my laptop within a week - got all my files back and it's working perfectly. They're incredibly efficient and trus... See more
Available to help as soon as I made the call. Expert was absolutely excellent. Took away all the stress & resolved the issue in an efficient & timely manner. How nice to be able to contact a helpful p... See more
Device Doctors give a Great service , prompt, helpful in every area, from supplying a PC to setting up, upgrading, and technical help and advice when and where needed. They are always willing to go... See more
Company details
Written by the company
Device Doctors are a mobile, tablet and computer repair service that are changing things. Instead of having to go all the way to the shop, we come to you in our fully kitted out van and can repair any problems that you may have on site. We believe in that the work we perform will not be beaten on quality. If you have a broken device, send us a message or book online on our website. We’ll have you texting in no time.
Contact info
Device Doctors, Unit 3B Spur Rd, PO19 8PR, Chichester, United Kingdom
- 07456 545298
- info@devicedoctors.co.uk
- devicedoctors.co.uk
Excellent service
Easy to make contact and arrange the repair.
The work was done on time and to the agreed cost.
The staff were very knowledgeable and friendly
I give them 5*
December 10, 2024
Unprompted review
Helpful and responsive
I had an issue with my iPad charging port and Device Doctors were quick to respond, transparent with their pricing and got the job done with minimum fuss. I'm really impressed.
December 10, 2024
Unprompted review
Device Doctors would recommend from
Device Doctors would recommend from
Getting in touch and Technician who was
Very thorough and got trouble with computer
Sorted. Good price and trustworthy will use again.
November 29, 2024
Unprompted review
I have used device Doctors since the…
I have used device Doctors since the beginning when it was just Tom.
Always great service and
Great communication
Will always recommend
November 25, 2024
Unprompted review
Quick, efficient and extremely helpful
Device Doctors were recommended to me when my computer stopped working. They were polite, efficient in dealing with the problem and fairly priced. I liked the fact that they took the time to explain each stage of the process and explained what had happened to my computer and how they fixed it. I would definitely recommend them.
October 16, 2024
Unprompted review
Really fantastic service and highly…
Really fantastic service and highly recommended. Graham was very knowledgeable and extremely helpful over the phone to ensure my son got the correct ram type for his pc. Engineer arrived on time and now pc is working perfectly. Highly recommend.
November 16, 2024
Unprompted review
Excellent advice and service
Excellent advice and service, a pleasure to have used them.
November 25, 2024
Unprompted review
Great professional customer service
I contacted Device Doctors to get my MacBook Pro battery replaced. Even though it was an older model, they had the battery in stock and came and collected my MacBook from my house and delivered it back. They even kindly went above and beyond when an unexpected issue cropped up when replacing the battery. Great customer service, professional from start to finish. Would highly recommend.
October 7, 2024
Unprompted review
Great service from enquiry to…
Great service from enquiry to completion
Competitive pricing.
Kept us informed though no call was made prior to visit as promised but didn’t really cause any issues
Would recommend
November 7, 2024
Unprompted review
A local, helpful and knowledgeable tea
My call to the office was handled promptly by a very helpful person, Dan. They are a knowledgeable team from my local area. Brandon came out and instantly assessed the problem with my printer and gave some good honest advice.
October 5, 2024
Unprompted review
I locked myself out of my iPad
I locked myself out of my iPad, I couldn’t unlock it because the volume control wasn’t working, I took it to Divice Doctor who solved the issue quickly, very happy with the service.
October 8, 2024
Unprompted review
Quick & Efficient service
Answered quickly my request - sent a knowledgeable & very pleasant engineer to my home - sorted the problem - as they come to one its a huge help avoiding finding the location & parking etc - extremely pleased as its removed a large stress off my shoulders
September 25, 2024
Unprompted review
I received an excellent same day service
I received an excellent same day service and the problem was quickly resolved . From first contact to Dan the engineer who was helpful , patient and very knowledgeable.
I would recommend and use Device Doctors again.
September 23, 2024
Unprompted review
A reassuring operation all round
A very easy booking experience with personal attention by phone if needed. The main attraction for me is that the device doctor comes to you in the shape of a reassuring, smart and skilled young person, who gets the job done. Always such a relief to an oldie who worries about techy stuff.
September 17, 2024
Unprompted review
He was on time
He was on time and he done a good job with my phone
September 20, 2024
Unprompted review
Excellent
So helpful, I am clueless about laptops, printers etc but Dan and Graham sorted my problems. Excellent service from this company
September 20, 2024
Unprompted review
Device doctors were brilliant
Device doctors were brilliant. They initially diagnosed my laptop with a screen issue which I paid to have replaced. But the problem continued so they took the laptop away again to diagnose with out further cost. Eventually, after realising it was a board issue which they were unable to fix they were able to replace the laptop offsetting the cost with what I had paid in repairs. They were accomodating in arranging appointments which fit into my busy schedule. They were friendly and communicative at every turn and I will definitely go to them with future computer repair needs. Brilliant staff and company
September 20, 2024
Unprompted review
service to begin with was…
service to begin with was fantastic,they were quick to pick up the laptop and they were thorough with there service. they were easy to talk to and simple in there explanation would highly reccomend
September 16, 2024
Unprompted review
Thank you Tom and Team
Thank you Tom and your team for all your help with my new laptop. I am 100% out of my depth when it comes to computers but you made sure I got the right laptop for the job I do and at a great price. THANK YOU - you are all stars!
September 9, 2024
Unprompted review
Very professional
They did everything they said they would do in a professional and timely manner
September 2, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.